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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

July 20, 2018

They always treat me right. Taking your car in for service is always a chore—at least for me. I live in south San Clemente, so it’s not convenient. However I’ve been taking my Le More

by A Berberet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davon Anthony
Jul 21, 2018 -

South County Lexus responded

Hi A Berberet, We appreciate your feedback and are thrilled to hear that Daven has been taking great care of you. Thank you so much for your loyalty to us here. We love having you as a member of our South County Lexus Family and look forward to many more years together! Sincerely, South County Lexus

July 19, 2018

Katrina is a “Rock Star” Katrina Brown was our sales person on an evening when we came in as a follow up to an earlier test drive. While not ordinarily an internet sales pers More

by MJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Ham (Finance), Jason Thomas, Katrina Brown
Jul 23, 2018 -

South County Lexus responded

Hi MJD! Thank you for taking the time to share your great experience with Katrina. She's a true asset to us here and we're so pleased to see she provided you with the 5-star service you deserve. We'll be sure to share this with her and our team and we hope that we can continue to work together for years to come. Have a great day! Best Regards, South County Lexus 949-344-2060

July 16, 2018

Excellence at work! Thank you very much.. our situation was not a common one but you made it happen.. we are thankful and hope others come see you when they are in "trick More

by boomboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Ham, Twee Hayes
Jul 19, 2018 -

South County Lexus responded

Good Morning Boomboom, Thank you for sharing your experience with us. We're thrilled that Twee and Hans were able to navigate through your situation and get you in a car you love. It means the world to us to be able to help you do that. It was a pleasure and we hope to see you again in the future! Sincerely, South County Lexus

July 14, 2018

Satisfied! I couldn't be more satisfied! Courteous, professional and committed to excellence! Service was prompt and I was kept abreast of the work. Good work! More

by Guidelines1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jul 15, 2018 -

South County Lexus responded

Hi Guidelines1, Thanks for taking the time to share your great experience with Ronnie. He's a great asset to us here and we're so pleased to see he provided you with the 5-star service you deserve. We'll be sure to share this with him and our team and we hope that we can continue to work together for years to come! Sincerely, South County Lexus

July 12, 2018

Good People, Good Experience All the folks at South County Lexus, and definitely Steven, were a joy to work with. They were informative, and took all the time needed to answer my More

by Panchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock, Steven Suh
Jul 13, 2018 -

South County Lexus responded

Hi Panchild, Thank you for the great review! We're so happy that Steven and Brigina were able to help you with your new Lexus. We hope that it serves you well for years to come and that we can see you again in the future. Welcome to our family! Sincerely, South County Lexus

July 12, 2018

The experience with Steven Suh It was a effortless experience Steven Suh. I not only got a great deal on my car but Steven made everything very smooth. Thank you Steven Suh More

by STILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jul 12, 2018 -

South County Lexus responded

Hi Stilo, Thank you for your 5-star review! We appreciate your feedback and are thrilled that Steven took good care of you. Congratulations and enjoy your new car! Have a wonderful day! Sincerely, South County Lexus

July 10, 2018

Excellent and Professional Experience with Matthew After coming across Matthew 'accidentally' online, we were pleasantly surprised at the level of professionalism and customer service he offered to us. More

by WestGate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus
Jul 13, 2018 -

South County Lexus responded

Hi Westgate, Thank you for sharing your experience with us. It was a pleasure serving you -- we're ecstatic that Matthew was able to show you a vehicle you loved. If you have any questions about your new Lexus, please call us. We are always here to help! Welcome to our family!! Sincerely, South County Lexus

July 09, 2018

Steven is awesome Steven got me a reasonable price. Genuinely nice and professional. I can definitely see he loves his job and working with customers. Very nice g More

by youngankim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jul 13, 2018 -

South County Lexus responded

Hi Youngankim,Thank you for taking the time to leave us a 5-star review. We are so glad Steven took great care of you. It was truly a pleasure serving you. Have a wonderful day! Sincerely, South County Lexus

July 08, 2018

Car Purchase Stephen Suh was extremely helpful, knowledgeable, kind, and professional. I was able to find the exact car I was looking for in a timely fashion! The More

by Cutaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock, Steven Suh
Jul 09, 2018 -

South County Lexus responded

Hi Cutaran! We appreciate you taking the time to share your experience with us. We are so happy Steven, Richard, and Brigina all provided you with a great car purchasing experience. Congratulations on your new car and please let us know if you have any questions. We are always here to help! Sincerely, South County Lexus

July 06, 2018

Great Service! Always a pleasure to have my vehicle serviced at South County Lexus. Everyone is professional, and friendly. My Lexus is always ready when promised. More

by SandyCJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hassan Sarim
Jul 06, 2018 -

South County Lexus responded

Hi SandyCJ! We appreciate your feedback and are so happy Hassan delivered your car as promised. Thank you for your loyalty. We hope to see you again in the near future! Have a great weekend! Sincerely, South County Lexus

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