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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

June 17, 2018

Excellent Service! I visited to receive my complimentary 6-month service - everything went smoothly, no complaints here! I always experience exceptional customer service More

by HilaryMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan , Daniel Garza
Jun 18, 2018 -

South County Lexus responded

Hi HilaryMarie, We really appreciate you taking the time to leave us a 5-star review. Our top priority is providing our customers with excellent service and we're so happy that you received just that. Thank you for your loyalty and we look forward to seeing you again! Sincerely, South County Lexus

June 14, 2018

Simply Excellent! Excellent all the way around! South County Lexus is a great dealership and Twee Hayes is an excellent no nonsense phenomenal sales women! From star More

by Carl Brinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Twee Hayes
Jun 14, 2018 -

South County Lexus responded

Hi Carl, Thank you for sharing your experience with us! It is wonderful to hear that Twee made your visit with us fantastic. We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and welcome to our family! Sincerely, South County Lexus

June 12, 2018

Jan's NX Steve Suh was a joy to do business with. He worked with me from the time of my first inquiry to close of deal. Gave me a great price! More

by Jan's NX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jun 12, 2018 -

South County Lexus responded

Hi Jan, Thank you for leaving us a 5-star review. It was an absolute pleasure working with you, and we hope you love your new car. If you have any questions at all or if there is anything more that we can do for you, feel free to give us a call any time! Thanks again for choosing South County Lexus!

June 06, 2018

Steven Suh... Great customer service! I worked with Steven Suh for a few weeks(via phone)prior to making my 2010 Lexus ES 350 purchase. He was very patient and informative, answering man More

by Linda-Lake Forest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hanson, Steven Suh
Jul 05, 2018 -

South County Lexus responded

Hi Lisa, Thank you so much sharing your story with us! Your feedback is important to us. Our goal has always been to provide the type of care to all of our customers as if they were a guest in our home. We are so happy that Steven and Ryan accomplished that. Please let us know if you have any questions about your ES 350, we are always here to help! Congratulations! Sincerely, South County Lexus

June 06, 2018

My new rx350 awd Steven is an excellent salesperson. He gave me a lot of options and got me the exact car that I want. I will recommend him and thia dealership. More

by LP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jun 08, 2018 -

South County Lexus responded

Hi LP, Thank you for leaving Steven Suh a rave review. We are so happy he was able to assist you with your car purchase. If you have any questions about your new car, please feel free to contact us. We are always here to help! Sincerely, South County Lexus

June 06, 2018

Always and as usual, excellent service. I’ve been leasing cars from this dealership since 2006 and never had a bad experience with them. They are so friendly and knowledgeable, I highly reco More

by hkayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hasso
Jun 06, 2018 -

South County Lexus responded

Hi Hkayat, thank you for sharing your 5 star experience with us. We're so happy that you enjoyed working with Matt Hasso, he's a great asset to our team. If you ever have any questions about your car, please do not hesitate to contact us. We're always here to help! Thank you again, for being such a loyal customer. Sincerely, South County Lexus

June 05, 2018

Thanks, RGD RGD provided top shelf service, going out of his way to keep me informed every step of the way, and stepping in to arrange for a third-party upgrade f More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
RGD
Jun 05, 2018 -

South County Lexus responded

Hi Steve, Thanks for sharing your story! RGD is a great asset to our team and we're so happy you enjoyed working with him. We always strive to provide the utmost in quality and customer satisfaction. We look forward to your next visit! Sincerely, South County Lexus

June 03, 2018

Great Sercive Easy proccess. We made an appointment online and once on the lot, we had a smooth purchase. The car was just as described online. Awesome Follow Up More

by Gumba6460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Suh
Jun 04, 2018 -

South County Lexus responded

Hi there! Thank you for taking the time to leave us a great review. We appreciate your feedback and are so happy to hear your car purchase went smoothly. If you have any questions at all, please do not hesitate to contact us. We're always here to help! Sincerely, South County Lexus

June 03, 2018

Nissan leaf I was involved in an auto accident which took a year and a half to resolve. I wanted the same car but the beautiful ocean blue color was hard to find More

by Paco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Bokhari, Brigina Brock, David Stea, Bradley Merda
Jun 04, 2018 -

South County Lexus responded

Hi Wendy, Thank you for taking the time to leave us such a great review. We are so happy to hear David took care of you and that we exceeded your expectations. We truly appreciate your loyalty and business. We look forward to working with you again in the future! Sincerely, South County Lexus

June 03, 2018

Thanks David Nice and friendly service. My wife found the exact car she wanted and got a great “no haggle” price. The process was quick and easy. Happy wife, happy More

by DaleAndWendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stea
Jun 04, 2018 -

South County Lexus responded

Thank you for your great review, David! We really appreciate your feedback. It's great to hear that your wife is happy. If you or your wife ever have any questions about your new car, please do not hesitate to contact us. We are always here to help! Sincerely, South County Lexus

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