
South County Lexus
Mission Viejo, CA
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3rd vehicle purchased from South County Lexus This is the third Lexus I've purchased from this dealership. I always go back because it is a seamless process when purchasing there, along with the This is the third Lexus I've purchased from this dealership. I always go back because it is a seamless process when purchasing there, along with the excellent customer service. The previous Lexus before this 2018, was in 2014, sold to me by J.R. (Jeffrey) Rawitch. I intentionally requested him again as he goes over and beyond with understanding what I am in the market for, does his best to find it, and works with the price I want to pay. And whenever I have questions 'after' the purchase, he's always available, not just for the sale. I had little contact with Garrett McGraw, but he was excellent connecting me with J.R. I have also had great experiences with the service dept., and this dealership is closest to where I live, therefore I prefer the consolidation. More
2011 Lexus ES350 Buying a used car can be stressful. Bradley and Dale made the entire experience very smooth, and I remain quiet pleased with the vehicle I chose. Buying a used car can be stressful. Bradley and Dale made the entire experience very smooth, and I remain quiet pleased with the vehicle I chose. Would recommend this dealership. Have'purchased three autos from them over the years. and have been pleased with each purchase. Sandra Jorgensen More
Great Customer service The customer service was quick and fast. Greg Holley help us with our purchase. It was easy going and easy to talk to. He made everything simple and q The customer service was quick and fast. Greg Holley help us with our purchase. It was easy going and easy to talk to. He made everything simple and quick. If you go this Lexus Dealership ask for Greg Holley he definitely make sure your happy with purchase. More
Easy and relaxing I've been a customer of this dealership for many years. They are always easy to deal with and make servicing your vehicle simple. The customer lounge I've been a customer of this dealership for many years. They are always easy to deal with and make servicing your vehicle simple. The customer lounge is well stocked and a nice touch. More
Job Well Done Once again, my expectations were far exceeded! I scheduled an appointment the day before for routine maintenance. I received an accurate estimate of Once again, my expectations were far exceeded! I scheduled an appointment the day before for routine maintenance. I received an accurate estimate of services required and was provided a nice loaner. It was so easy. I have always had my car serviced at Lexus because the work can be trusted by experts. More
Quick and easy They work hard to move you thru process asap. Very quick and easy to deal with. Great job and thank you. Look forward to it. They work hard to move you thru process asap. Very quick and easy to deal with. Great job and thank you. Look forward to it. More
Our service consultant, RGD, did a great job. Our service consultant was very efficient in handling our car repair and getting it back to us. We had a very pleasant experience at South County Lex Our service consultant was very efficient in handling our car repair and getting it back to us. We had a very pleasant experience at South County Lexus. More
The service is outstanding. Recently moved from Texas, after federal retirement, and found out that there was a glitch in the service record completed by the dealership I obtaine Recently moved from Texas, after federal retirement, and found out that there was a glitch in the service record completed by the dealership I obtained the car from. Isaac Lam and his manager worked with me and resolved the matter in very short order, which allowed my car to be serviced. More
1st year service HASSAN IS JUST A VERY PLEASURABLE PERSON TO WORK WITH- VERY COURTEOUS, VERY PROFESSIONAL ON HOW HE HANDLED THE SERVICE. HE IS AN ASSET TO HAVE IN ANY HASSAN IS JUST A VERY PLEASURABLE PERSON TO WORK WITH- VERY COURTEOUS, VERY PROFESSIONAL ON HOW HE HANDLED THE SERVICE. HE IS AN ASSET TO HAVE IN ANY COMPANY. More
Excellent!! I love this dealership they are great! The people that entertain me are very warm , nice people . I will highly recommend them to all of my friends😀 I love this dealership they are great! The people that entertain me are very warm , nice people . I will highly recommend them to all of my friends😀 More