
South County Lexus
Mission Viejo, CA
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My fifth experience with dealership This is my fifth experience with Jason Thomas and the dealership. The Rx is terrific so far. The only compliant is that the windshield on the inside i This is my fifth experience with Jason Thomas and the dealership. The Rx is terrific so far. The only compliant is that the windshield on the inside is very streaky. Didn't catch it before we left. Other than that it was a very good experience. Patrick the technology person was very good. More
Great job! We have been Lexus owners for many years. Jason did a great job. It was pain free. And the car is just beautiful. We no doubt will be Lexus owners f We have been Lexus owners for many years. Jason did a great job. It was pain free. And the car is just beautiful. We no doubt will be Lexus owners for years to come. THANK YOU!!! More
Great service I have used South County Lexus for the last 5 years withouy any misgivings or problems. Always friendly, helpful staff. Great service experience, no i I have used South County Lexus for the last 5 years withouy any misgivings or problems. Always friendly, helpful staff. Great service experience, no issues More
A pleasant afternoon I brought my Lexus RX 350 in for routine 50,000 mile maintenance. I was promised would be done in under 2 hours so I elected to stay at the dealership I brought my Lexus RX 350 in for routine 50,000 mile maintenance. I was promised would be done in under 2 hours so I elected to stay at the dealership and get some work done. As promised, my service was done in just under 2 hours. Scott Monge, my service advisor, is wonderful. I highly recommend South County Lexus for service. More
Great experience This is the third time buying my vehicle from this delearship due to my first time awesome experience with Mike Porter. I will surely recommend this d This is the third time buying my vehicle from this delearship due to my first time awesome experience with Mike Porter. I will surely recommend this deleahip to my friends and family. More
excellent service and professional sales representative This is my 3rd Lexus I enjoy the Lexus for its reliability .I worked with service and sales departments at Lexus Washington ,Lexus NJ and now for ye This is my 3rd Lexus I enjoy the Lexus for its reliability .I worked with service and sales departments at Lexus Washington ,Lexus NJ and now for years with South County Lexus . The service writers always were always very helpful and friendly. When deciding to buy another Lexus , Bradley Merda helped me choose the right Lexus RX 350 and he was extremely helpful and very patient. He deserves an extra appreciation and he was very professional and friendly with my wife and I. Thank you Bradley , Theo van Lingen Gladys van Lingen More
Scheduled Service done right! Once again South Country Lexus and Kevin Smuckler in Service timely handle my oil/filter change. Kevin and his team make what is a necessary evil int Once again South Country Lexus and Kevin Smuckler in Service timely handle my oil/filter change. Kevin and his team make what is a necessary evil into a smooth, fun experience. Thanks! More
service advisor “RGD” Dimopoulos is the best !! He made the service experience very streamline and I felt he was very honest about only what I needed on the car at t “RGD” Dimopoulos is the best !! He made the service experience very streamline and I felt he was very honest about only what I needed on the car at this time, I am definitely going back to see him when my next service is due. More
Car buying with no pressure Dealing with Matt Hasso was a pleasure. He always answered my questions; and if he didn't have the answer right then he went and found out the answe Dealing with Matt Hasso was a pleasure. He always answered my questions; and if he didn't have the answer right then he went and found out the answer. However, the best part was his 'no pressure' working style. From our first meeting several months ago, I knew that I wanted to get my car from Matt. To me Matt Hasso is South County Lexus. More
Routine Maintenance Service on Lexus I arrived at South County Lexus at 7:30 AM on March, 2,2018. I was met by Davian who did necessary paperwork and then turned the car over to the serv I arrived at South County Lexus at 7:30 AM on March, 2,2018. I was met by Davian who did necessary paperwork and then turned the car over to the service department. I witnessed through the inspection window , the technician remove my plastic floor mat from the drivers side and threw it in the trunk. He did not install a paper protective mat.and deliberately stepped on the carpet with his soiled. shoes. i now must try to restore the carpet to my standards. I have pictures to substantiate my dismay.. I did tell the concierge of my extreme displeasure This is my first and last visit to Berkshire Hathaway facility More