South County Lexus

walked in and out with new car in 1 day Wanted to stop in and say hi to Mike with no real intentions of buying anything but we drove out in a new car. Having bought from Mike before he knew Wanted to stop in and say hi to Mike with no real intentions of buying anything but we drove out in a new car. Having bought from Mike before he knew our needs and quickly found what we wanted at the price that was reasonable. More

Lexus E350 Jeffrey Rawitch was awesome , very good saleman, he was very knowledgeable about the car, and he a very patient and hard working . all in all he is ve Jeffrey Rawitch was awesome , very good saleman, he was very knowledgeable about the car, and he a very patient and hard working . all in all he is very best. More

I highly recommend Scott Cram, Sales Associate 5 stars for Scott Cram, 2 for Business Operations. I highly recommend Scott for his professionalism and customer care. Scott Cram helped my son buy hi 5 stars for Scott Cram, 2 for Business Operations. I highly recommend Scott for his professionalism and customer care. Scott Cram helped my son buy his first (pre-owned) car. He was helpful and professional guiding my son during the choosing and buying process. Because the car would be paid for from two sources and titled in my name at an out of state address, the purchase involved many questions from me. Scott replied to my multiple emails very promptly, either with an immediate answer or promise to seek out the information I needed. Even after the car was off the lot, Scott continued to help navigate the out-of-state buying process. When I complained to Scott that I had received no response to my calls or emails to the Business Operations office at South County Lexus concerning titling and tax issues, he professionally excused their lack of professionalism by explaining how busy they are. To me it was clear that the Business Operations staff at South County do not attend to customer needs if these require anything beyond their standard paperwork. I spent 20 hours online and on the phone before successfully locating a form to verify out-of-state tax payment -- a form that South County Lexus should have provided with the purchase of the vehicle but instead chose to avoid my calls (and calls from my state DMV), leaving me to figure out California vehicle forms. I write kudos for Jessica McMillan, the DMV clerk at South County, who responded to my phone call and expedited the titling documents. Back to Scott -- I highly recommend him to anyone seeking a knowledgeable, professional, customer-service focused Sales Associate. More

Best Service place for Lexus I came here to change my break and Scott found my car tire has a nail so they fix it for free . He has the best customer service i will come here for I came here to change my break and Scott found my car tire has a nail so they fix it for free . He has the best customer service i will come here for any future service . More

Friendly, efficient service experience Great job every time! Very friendly and efficient and great commmunication regarding service required on vehicle. The service team is one of the best Great job every time! Very friendly and efficient and great commmunication regarding service required on vehicle. The service team is one of the best I’ve had the pleasure of dealing with. More

Extremely knowledgeable Sales Associate We met with Brigina, not knowing if we were going to buy a car or not yesterday. Brigina was amazing. She knew her product well and amazingly enough, We met with Brigina, not knowing if we were going to buy a car or not yesterday. Brigina was amazing. She knew her product well and amazingly enough, she knew her inventory as well. In my opinion, Brigina went above and beyond in order to help us. I intend on referring all of my friends and family to her if they're in the market for a Lexus. More

11 Star Service I was extremely happy with the service I received. They got me in and out so quickly, and my schedule was very packed, so the great customer service I was extremely happy with the service I received. They got me in and out so quickly, and my schedule was very packed, so the great customer service made me very happy. I couldn't believe how efficient everything was. The service was absolutely incredible! More

Problem with tire pressure sensors. I would like to thank Mr. Daven Anthony for his help. He really went out of his way to help solve my problem. c.w. Edwards I would like to thank Mr. Daven Anthony for his help. He really went out of his way to help solve my problem. c.w. Edwards More

Great Customer Service This is our second car we leased from South County Lexus because of their outstanding customer service. They have a top notch sales, finance and servi This is our second car we leased from South County Lexus because of their outstanding customer service. They have a top notch sales, finance and service staff that cater to your needs making sure every base is covered. They go out of their way to make sure you are happy and all your questions are answered not trying to sell you more than you want or need! I am sure we will be back in three years to lease our third car from South County Lexus! More

The royal treatment 👑 Hassan, our Customer Service Tech, thouroughly explained what needed to be done for my Lexus. He graciously answered my questions and was very efficie Hassan, our Customer Service Tech, thouroughly explained what needed to be done for my Lexus. He graciously answered my questions and was very efficient in moving my car into service as well as retrieving a loaner car for me. He PROMPTLY called at the promised time to let me know my car was ready for pick up. No surprising hidden costs and a free car wash! All in all a great experience for me! More