
South County Lexus
Mission Viejo, CA
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Great Service and nice leasing experience We leased a Lexus and was very please with our experience. They were very helpful and answered all of our questions. We thought the finance guy talked We leased a Lexus and was very please with our experience. They were very helpful and answered all of our questions. We thought the finance guy talked a lot but by that time we were tired because it had been a long day. We were pleased with David Stea, our salesman who came in on his day off because that was the only day we could do it that week. The dealership showroom is clean and comfortable. They have snacks they are generous with while you wait and my husband watched the last part of the football game with some of the sales team. Everyone was into it! More
Very good service Very prompt, customer oriented, knowledgeable. Appointment system worked well. Only concern I had was no body was able to answer the calls at Service Very prompt, customer oriented, knowledgeable. Appointment system worked well. Only concern I had was no body was able to answer the calls at Service Department. More
Outstanding Very thankful I brought my car to South County Lexus, and it’s closer to home. They covered and handled things the other dealer brushed off. Wished Very thankful I brought my car to South County Lexus, and it’s closer to home. They covered and handled things the other dealer brushed off. Wished I had started here. Mike Mc Cann kept me informed and was sooo pleasant and helpful. My certified Lexus with very low miles had MANY problems, but he had them all fixed at no cost to me. And when I picked up my car, it wasn’t only clean, it was detailed! Funny because I took it to the purchase dealer for service but they wouldn’t give me a loaner (I had made an appointment for a loaner and had a busy schedule) so I left and contacted South County. Everything happens for a reason. More
Great car! I was in the market for a car (but/lease). I came in on a whim, as I previously used to have a Lexus. Dr. Nick (salesman) was terrific. Showed me the I was in the market for a car (but/lease). I came in on a whim, as I previously used to have a Lexus. Dr. Nick (salesman) was terrific. Showed me the best car on the lot. I loved the car and value so I bought it. Very happy with the whole process. More
Great service, caring and sharing of information 5 stars for this dealership and for the wonderful salesperson, Sangjae "SJ" You. This is my second Lexus after having my previous car for 15 years. I 5 stars for this dealership and for the wonderful salesperson, Sangjae "SJ" You. This is my second Lexus after having my previous car for 15 years. I purchased an RX350 this time, a Certified Preowned car. "SJ" was there for us with every question, filling in details, finding answers, getting water for my disabled husband. The Detail Team did a wonderful job cleaning, polishing and buffing up the car to the point where many of my friends and family did not realize the car was 3 years old. The respect and service was beyond my expectation. More
5 Stars Jeffrey is the best man to deal with, super 5 STARS services. Bought many cars from him, truly professional sale person. Highly recommended Jeffrey at Jeffrey is the best man to deal with, super 5 STARS services. Bought many cars from him, truly professional sale person. Highly recommended Jeffrey at South County Lexus More
10,000 mile service Service was on time, efficient and everyone I dealt with was helpful. I appreciate not being made to wait. Kris was accurate on timing and had me ou Service was on time, efficient and everyone I dealt with was helpful. I appreciate not being made to wait. Kris was accurate on timing and had me out the door without any hassle. More
Efficient and convenient Christopher was responsive and had my best interest at the heart of the service. My car was ready when promised and the staff was pleasant and quick t Christopher was responsive and had my best interest at the heart of the service. My car was ready when promised and the staff was pleasant and quick to process. More
Excellant customer service I have been to this dealer on three different occasions for sales and service. All staff have been very pleasant and very professional. I defiantly r I have been to this dealer on three different occasions for sales and service. All staff have been very pleasant and very professional. I defiantly recommend South County Lexus. More
Requested wheel check after hitting curb. Each person helping me was understanding of my needs and provided competent service for my Lexus. The amenities provided were also appreciated and ma Each person helping me was understanding of my needs and provided competent service for my Lexus. The amenities provided were also appreciated and made waiting comfortable. More