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South County Lexus

Mission Viejo, CA

4.0
1,785 Reviews
Welcome to South County Lexus, where luxury, integrity, and an exceptional customer experience define everything we do. Conveniently located in Mission Viejo, we proudly serve drivers throughout Orange County, including Irvine, Laguna Niguel, Laguna Beach, Dana Point, San Clemente, Lake Forest, and surrounding communities with an outstanding selection of new Lexus models, L/Certified by Lexus vehicles, and carefully inspected pre-owned vehicles. Every member of our team is dedicated to providing a personalized, pressure-free experience that reflects the renowned Lexus commitment to hospitality and excellence. Our dedication to customer satisfaction has earned us some of the industry's highest honors, including being a 19-time Elite of Lexus Award recipient, a CarGurus Top-Rated Dealer, and a CARFAX Top-Rated Dealer. These recognitions reflect our unwavering commitment to delivering an ownership experience that exceeds expectations—from your first visit to every service appointment for years to come. Whether you're shopping for the refined RX, versatile NX, luxurious GX, flagship LX, elegant ES, or Lexus' innovative electrified lineup, our knowledgeable team is here to help you compare models, value your trade, explore financing and lease options, and find the luxury vehicle that perfectly fits your lifestyle. We believe purchasing a Lexus should be as rewarding as driving one, and we're committed to making every step of the process enjoyable and transparent. Our commitment continues long after you drive home. Our Lexus-certified technicians provide expert maintenance and repairs using genuine Lexus parts and advanced diagnostic technology to help keep your vehicle performing at its peak. Whether you're visiting for routine maintenance or more extensive service, you can expect the same attention to detail and exceptional care that have become synonymous with the South County Lexus name. At South County Lexus, we believe luxury extends beyond the vehicle—it's about the relationships we build and the trust we earn with every customer. We invite you to discover why so many drivers throughout Orange County choose South County Lexus for all of their automotive needs and experience firsthand the award-winning service that has made us one of the nation's premier Lexus dealerships.
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28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,785 reviews

January 07, 2018

Isaac over at Service Great experience. By far the best dealership and customer service out there. Isaac was very friendly, and accommodating to my day, and provided me wit More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Lim (I think Lim is the last name)
Jan 08, 2018 -

South County Lexus responded

Thank you for your great review, Candice! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business. We'll see you next time!

January 06, 2018

customer service at its best Clean car, friendly service from the check in to check out. Thank you Daven Anthony for your help. Car looks great and runs smooth. Loaner vehicle was More

by Mrs. Jackson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
Jan 08, 2018 -

South County Lexus responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

January 06, 2018

Service Review Top notch service at a reasonable fee with delivery of my car in advance of the time promised.Great loaner car and courteous, helpful staff. More

by parboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge
Jan 08, 2018 -

South County Lexus responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

January 05, 2018

Overall Best Dealership I lease all my cars from South County Lexus at Mission Viejo because of the excellent experience in working with their Retention Manager. J.R. helps More

by Jack E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hanson 5-stars, Jeffrey Rawitch
Jan 08, 2018 -

South County Lexus responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We really appreciate your continued business and we look forward to working with you again!

January 04, 2018

Amaizing Dr Nick was patient and attentive, he went the extra mile and met all of my needs. I came to test drive and ended leasing. Very impressed. More

by raineelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Nick Daramus
Jan 05, 2018 -

South County Lexus responded

Thank you for your great review! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

January 04, 2018

Excellent and geniuine customer service. We were immediately greeted by Ted when arriving at dealership. We only had plans to look but after working with Ted and finding what we wanted we m More

by Peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in financing was great!!, Ted Bokhari
Jan 05, 2018 -

South County Lexus responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

January 03, 2018

Quick and easy I like that I received a their best offer without committing to buy. Very low pressure. I would recommend going to see Brigina. She was professiona More

by Jamyflow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock
Jan 04, 2018 -

South County Lexus responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

January 03, 2018

Very pleasant experience ! Stephen Noh is very professional and very patient dealer ! He help us twice already with our car lease and would recommend Stephen very highly !thank More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Noh
Jan 04, 2018 -

South County Lexus responded

Thank you for the review and recommendation, Annie! Stephen is a great asset to our team and we’re glad you could experience his passion and commitment to customer service.We truly appreciate the opportunity to earn your business.

January 01, 2018

Great deal from Sout County Lexus Mike Porter was such a pleasure to work with. He helped me make an informed decision by providing me with accurate information and answering all my qu More

by lsch23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Porter
Jan 03, 2018 -

South County Lexus responded

Thank you for your review! Mike is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We truly appreciate the opportunity to earn your business!

January 01, 2018

Excellent, courteous service My experience at South County Lexus is always truly exceptional. Evan did excellent service and explained all details. I will keep coming back to serv More

by AALexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Jan 03, 2018 -

South County Lexus responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

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