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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

December 08, 2017

Daven took care of us! Took Car in to t/s ac problem. Daven kept us informed and got resolved! Need car longer than originally planned but diagnosed and fixed without any ha More

by don21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
Dec 11, 2017 -

South County Lexus responded

Thank you for your great review! Daven is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We really appreciate your business and we'll see you next time!

December 06, 2017

Lexus Service It is always a pleasure to have my car serviced with Daven Anthony at South County Lexus in Mission Viejo. Keep up the great service and I'll buy ano More

by Lexus Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
Dec 07, 2017 -

South County Lexus responded

Your comments keep us motivated and working hard for all our guests! We really appreciate your continued business and we look forward to working with you again in the future!

December 04, 2017

really impressed it's great to step up to the vip treatment--even for a guy like me they treated me the same as if I were one of their best customers. More

by dlayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock
Dec 05, 2017 -

South County Lexus responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

December 03, 2017

A fair price for excellence People are always saying that dealer service is too expensive but I have found the cost of service here is comparable to what I have experienced at go More

by Layne Fant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service
Dec 04, 2017 -

South County Lexus responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

December 03, 2017

Scheduled Service Appointment From check in to check out, everyone is always extremely professional, knowledgeable and friendly. The services being completed are always reviewed i More

by judithbowers
Recommend Dealer
Yes
Employees Worked With
RGD
Dec 04, 2017 -

South County Lexus responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

December 03, 2017

Matt Hasso is top-rated Repeat customer of Matt Hasso.......trustworthy, honest, knowledgeable, has your voice within the dealership as goes all-in to support you and build l More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hasso
Dec 04, 2017 -

South County Lexus responded

Thank you for your great review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business and we look forward to working with you again!

November 30, 2017

No complaints, will return Why? I'm fully aware of good customer service or not good customer service. This dealership provides outstanding customer service, beginning when I pu More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garza, Mike Porter
Dec 01, 2017 -

South County Lexus responded

Thank you for your great review, Ron! Customer service is our #1 priority and we thank you for recognizing our efforts. We hope to see you here again!

November 28, 2017

Took the stress out of leasing a new vehicle Very profession staff that makes a stressful task, buying a car, almost enjoyable. Special Kudos to Ted Bokhari, the salesman, he makes deals happen p More

by Prof Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Bokhari
Nov 29, 2017 -

South County Lexus responded

Thank you for your review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at South County Lexus! We really appreciate your business!

November 28, 2017

Scheduled service Always timely, friendly and professional. Gary, service advisor, did a very thorough job of reviewing work to be done and estimated cost then subseq More

by GGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Nowakowski in service (actually having both of our cars serviced on consecutive days. Working with Gary on both)
Nov 29, 2017 -

South County Lexus responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

November 25, 2017

NEW CAR LEASE FRIENDLY, KNOWLEDGEABLE STAFF. MADE THE LEASE ARRANGEMENTS EASY AND UNDERSTANDABLE. SALES AND FINANCE DEPARTMENTS WORKED TOGETHER TO MAKE THE WHOLE EX More

by JIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Neumeyer, Houston Lustig, Jason Thomas
Nov 27, 2017 -

South County Lexus responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

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