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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

November 23, 2017

Good Car Buying Experience We were able to look around the lot a bit without being hit with questions and pressure. The front desk was friendly and helpful. Bregina answered o More

by noodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice, informative young man who led us through the details of the car's technology and features., Brigina Brock
Nov 27, 2017 -

South County Lexus responded

Thank you for your great review! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We really appreciate your continued business and we wish you many happy miles in your new car!

November 22, 2017

Excellent customer service. I went for air bag recall. They already prepared the paperwork and loan car for me before my arrive. It took less then 10 minutes to complete the proc More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garza
Nov 27, 2017 -

South County Lexus responded

Thank you for your review, Christina! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business and we hope to see you here again!

November 22, 2017

All OK All was taking care off. appointment was scheduled and all services were taken care off as promised Crew was very nice and was ready to help at all t More

by ARDAVAN YEGANEGI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
KEVIN
Nov 27, 2017 -

South County Lexus responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

November 21, 2017

Great, friendly environment Everyone is very easy to approach and friendly. No haggle pricing on their pre owned cars makes the process easier and fast. I'm happy to say I'm glad More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brigina Brock, Joseph Garcia
Nov 22, 2017 -

South County Lexus responded

Thank you for your review, Elaine! Customer service is our #1 priority and we thank you for recognizing our efforts. We really appreciate your business and we hope you are loving your new car!

November 20, 2017

Great Service I took my Lexus CT200h in for its 5000 mile service and Zatak application and my service advisor, Issac, was very helpful and friendly. My car was fin More

by DebbieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac Lam
Nov 24, 2017 -

South County Lexus responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

November 19, 2017

Lexus service second to none. From the moment I drop my car, the crew is ready to help... having little ones, dropping two hours early to get start with the weekend is any parents More

by SultanKudarat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
Nov 24, 2017 -

South County Lexus responded

Thank you for your review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at South County Lexus! We really appreciate your business and we hope to see you here again!

November 17, 2017

Ourchase a used 2015 Lexus Brigina Block sale person was helpful, professional and knowledgeable about the 2015 Lexus ES300H that I purchased. Great Job- ten star if had the op More

by jimh20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
April Little, Brigina Brock
Nov 24, 2017 -

South County Lexus responded

Thank you for your review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your business! Please let us know if there’s anything we can do to assist you in the future.

November 16, 2017

Excellence The dealership team and the experience was excellent as always. People are friendly, helpful and knowledgeable. The group goes out of their way t More

by jayhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Bokhari
November 16, 2017

So easy.... No offense to auto dealerships or mechanics but I usually dread going to get my car(s) worked on. My Lexus experience at SC Lexus was nothing but a br More

by BJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Garza, Jeffrey Rawitch
November 12, 2017

Excellent service Hassan was knowledgeable and professional. Enjoyed interaction! Called sooner than expected. Car was cleaned very nicely too. Everything was how it More

by Lori@raygourde.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
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