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South County Lexus
Mission Viejo, CA
1,785 Reviews
Welcome to South County Lexus, where luxury, integrity, and an exceptional customer experience define everything we do. Conveniently located in Mission Viejo, we proudly serve drivers throughout Orange County, including Irvine, Laguna Niguel, Laguna Beach, Dana Point, San Clemente, Lake Forest, and surrounding communities with an outstanding selection of new Lexus models, L/Certified by Lexus vehicles, and carefully inspected pre-owned vehicles. Every member of our team is dedicated to providing a personalized, pressure-free experience that reflects the renowned Lexus commitment to hospitality and excellence.
Our dedication to customer satisfaction has earned us some of the industry's highest honors, including being a 19-time Elite of Lexus Award recipient, a CarGurus Top-Rated Dealer, and a CARFAX Top-Rated Dealer. These recognitions reflect our unwavering commitment to delivering an ownership experience that exceeds expectations—from your first visit to every service appointment for years to come.
Whether you're shopping for the refined RX, versatile NX, luxurious GX, flagship LX, elegant ES, or Lexus' innovative electrified lineup, our knowledgeable team is here to help you compare models, value your trade, explore financing and lease options, and find the luxury vehicle that perfectly fits your lifestyle. We believe purchasing a Lexus should be as rewarding as driving one, and we're committed to making every step of the process enjoyable and transparent.
Our commitment continues long after you drive home. Our Lexus-certified technicians provide expert maintenance and repairs using genuine Lexus parts and advanced diagnostic technology to help keep your vehicle performing at its peak. Whether you're visiting for routine maintenance or more extensive service, you can expect the same attention to detail and exceptional care that have become synonymous with the South County Lexus name.
At South County Lexus, we believe luxury extends beyond the vehicle—it's about the relationships we build and the trust we earn with every customer. We invite you to discover why so many drivers throughout Orange County choose South County Lexus for all of their automotive needs and experience firsthand the award-winning service that has made us one of the nation's premier Lexus dealerships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,785 reviews
December 03, 2017
A fair price for excellence People are always saying that dealer service is too expensive but I have found the cost of service here is comparable to what I have experienced at go People are always saying that dealer service is too expensive but I have found the cost of service here is comparable to what I have experienced at good honest mechanics. Also there’s nothing like knowing you are getting the absolute right part for my car. More
by Layne Fant
Employees Worked With
Scott in service
December 03, 2017
Scheduled Service Appointment From check in to check out, everyone is always extremely professional, knowledgeable and friendly. The services being completed are always reviewed i From check in to check out, everyone is always extremely professional, knowledgeable and friendly. The services being completed are always reviewed in detail, I am asked if there are any specific concerns to address. More
by judithbowers
Employees Worked With
RGD
November 30, 2017
No complaints, will return Why? I'm fully aware of good customer service or not good customer service. This dealership provides outstanding customer service, beginning when I pu Why? I'm fully aware of good customer service or not good customer service. This dealership provides outstanding customer service, beginning when I pull into the driveway. More
by ron
Employees Worked With
Daniel Garza, Mike Porter
November 28, 2017
Took the stress out of leasing a new vehicle Very profession staff that makes a stressful task, buying a car, almost enjoyable. Special Kudos to Ted Bokhari, the salesman, he makes deals happen p Very profession staff that makes a stressful task, buying a car, almost enjoyable. Special Kudos to Ted Bokhari, the salesman, he makes deals happen painlessly. More
by Prof Z
Employees Worked With
Ted Bokhari
November 28, 2017
Scheduled service Always timely, friendly and professional. Gary, service advisor, did a very thorough job of reviewing work to be done and estimated cost then subseq Always timely, friendly and professional. Gary, service advisor, did a very thorough job of reviewing work to be done and estimated cost then subsequently results of the service performed. Pointed out some areas to watch for future attention. Much appreciated. More
by GGG
Employees Worked With
Gary Nowakowski in service (actually having both of our cars serviced on consecutive days. Working with Gary on both)
November 25, 2017
NEW CAR LEASE FRIENDLY, KNOWLEDGEABLE STAFF. MADE THE LEASE ARRANGEMENTS EASY AND UNDERSTANDABLE. SALES AND FINANCE DEPARTMENTS WORKED TOGETHER TO MAKE THE WHOLE EX FRIENDLY, KNOWLEDGEABLE STAFF. MADE THE LEASE ARRANGEMENTS EASY AND UNDERSTANDABLE. SALES AND FINANCE DEPARTMENTS WORKED TOGETHER TO MAKE THE WHOLE EXPERIENCE WORK WELL. WOULD RECCOMMENBD THIS DEALER TO OTHERS. More
by JIM
Employees Worked With
Gina Neumeyer, Houston Lustig, Jason Thomas
November 24, 2017
Good Car Buying Experience We were able to look around the lot a bit without being hit with questions and pressure. The front desk was friendly and helpful. Bregina answered o We were able to look around the lot a bit without being hit with questions and pressure. The front desk was friendly and helpful. Bregina answered our questions and led us to the cars for which we were interested. We were given a fair trade-in and a fair deal. This is our third car from this dealership. More
by noodle
Employees Worked With
Very nice, informative young man who led us through the details of the car's technology and features., Brigina Brock
November 22, 2017
All OK All was taking care off. appointment was scheduled and all services were taken care off as promised Crew was very nice and was ready to help at all t All was taking care off. appointment was scheduled and all services were taken care off as promised Crew was very nice and was ready to help at all times. More
by ARDAVAN YEGANEGI
Employees Worked With
KEVIN
November 22, 2017
Excellent customer service. I went for air bag recall. They already prepared the paperwork and loan car for me before my arrive. It took less then 10 minutes to complete the proc I went for air bag recall. They already prepared the paperwork and loan car for me before my arrive. It took less then 10 minutes to complete the process. I am very happy for the service. Everybody I met were very friendly and they went extra mile and washed my car. More
by Christina
Employees Worked With
Daniel Garza
November 21, 2017
Great, friendly environment Everyone is very easy to approach and friendly. No haggle pricing on their pre owned cars makes the process easier and fast. I'm happy to say I'm glad Everyone is very easy to approach and friendly. No haggle pricing on their pre owned cars makes the process easier and fast. I'm happy to say I'm glad I got my new car from here, their standards are very high. More
by Elaine
Employees Worked With
Brigina Brock, Joseph Garcia
