
South County Lexus
Mission Viejo, CA
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excellent i will recommend this dealership , because i just came to test drive es 350 . my sales person was Mr. Matt Hasso . he was very good and kind , he i will recommend this dealership , because i just came to test drive es 350 . my sales person was Mr. Matt Hasso . he was very good and kind , he fund the car i want .I lease the car , the finance person was very nice as well. More
Above average car buying experience I worked with Bradley, the Internet Director. He found the car I wanted and there was a "no" haggle approach to the sale. It was the most pleasant car I worked with Bradley, the Internet Director. He found the car I wanted and there was a "no" haggle approach to the sale. It was the most pleasant car buying experience I have ever had. I had a slight accident the day after I purchased the car and called him. He called Drew in the Service Dept. and the car was repaired within 10 minutes!! Bob Gray in Finance couldn't have been nicer to work with as well. I recommend Bradley and the others at South County Lexus for an above average car buying experience. More
Zfaty Great service! Very friendly and efficient. Matthew Molus is a very nice saleman. He was very welcoming and fast when we decided to purchase. Love Great service! Very friendly and efficient. Matthew Molus is a very nice saleman. He was very welcoming and fast when we decided to purchase. Love my new car! More
Excellant Customer service I am completely satisfied and highly recommend this dealership for both purchase and service of your Lexus vehicle. I recently had a warranty authoriz I am completely satisfied and highly recommend this dealership for both purchase and service of your Lexus vehicle. I recently had a warranty authorized repair of front leather seats. Daven Anthony helped get authorization for the work and oversaw and coordinated the repair involving an outside upholstery shop and the use of a loaner vehicle. Excellent service and conscientious follow-up. Sincere thanks, Scott Hannon More
Feedback re: recent tune up and air bag installment Daven is the best at South County Lexus. He is very attentive and punctual, and always has a smile on his face. My husband and I love doing business Daven is the best at South County Lexus. He is very attentive and punctual, and always has a smile on his face. My husband and I love doing business with him. More
A friendly dealership I was looking for a new car for my family and I did a lot of research online, but I was still undecided on which car I liked the most. I decided to go I was looking for a new car for my family and I did a lot of research online, but I was still undecided on which car I liked the most. I decided to go to the dealerships around my area to test drive those cars that I liked. I was very disappointed by a lot of the dealerships for their customer services until I went to South County Lexus in Mission Viejo, CA. The sale consultant, Nick Daramus, is very friendly and professional. He was very patient and explain all the questions that my wife and I had, trying his best to ease our concerns. During the conversation, there was not a single moment that we felt pressured or uncomfortable. That was the only dealership that made us feel like we were welcomed. One thing that was very interesting to me was that I noticed how Nick was very aware of the customer’s concerns and thoughts. When I noticed the car that I was testing had too much mileage on it, without asking, he went out of his way to look for another similar car with less mileage. During the price negotiation, the whole environment in the dealership and with Nick was so pleasant. Not only did I get a great deal, I was very glad that I purchased the car from South County Lexus. If I am in the market for a new car in the future, I would definitely go with Nick and South County Lexus at Mission Viejo, CA again. I highly recommend them. More
Thanks. Always a great experience. This is my 3rd Service visit at this branch. I was having second thoughts of bringing my car because I might be charged Always a great experience. This is my 3rd Service visit at this branch. I was having second thoughts of bringing my car because I might be charged for services I don't even like to be done on my car. Surprisingly, I was not forced to do any "extra" services that were not necessary. My trust level went up again knowing that people at this branch will always think of providing the best service at the same time considering that customers are also in a budget. More
Great as always Everyone did a fantastic job and Mike porter goes above and beyond to help every step of the way This is my seventh car purchased from your dealers Everyone did a fantastic job and Mike porter goes above and beyond to help every step of the way This is my seventh car purchased from your dealership since 1991 More
Mike McCann was so professional polite and very helpful!! It's always nerve wrecking as a woman going to get my car serviced and this is my first Lexus I've owned. But it was really easy working with Mike a It's always nerve wrecking as a woman going to get my car serviced and this is my first Lexus I've owned. But it was really easy working with Mike and the Lexus dealership in South County is always professional from the service guys out front to the Service Technician. I also want to thank Daniel Garza, the last time I had a loaner car, I left my briefcase in the car and Daniel called me and met me off the 15 freeway on a Saturday and made sure I got my bag back. Thank you so much Mike and Daniel. More
Thank you Mike McCann and Michael Robles!! Mike McCann always provides exemplary service. He understands my requests and then makes things happen seamlessly and with outstanding results! Micha Mike McCann always provides exemplary service. He understands my requests and then makes things happen seamlessly and with outstanding results! Michael Robles serviced my LIL LFA and keeps her running in top condition! And Steve the fabulous body guy got rid of 2 scratches and someone whose name I don't know did a magic trick on my scratched rim. It looks like it was never there! Amazing! And Gus is the best valet ever and always helps with whatever I need. I love MV Lexus! Thank you! And another service tech names Q found a leaky something when he fixed my recall a while ago and got the part to fix the leak that same day. And I think Mike McCann had something to do with that, too! Please give them a raise and a commendation! You don't want to lose any member of this team! More