
South County Lexus
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 1,779 reviews
Excellent Very pleased with the service provided by Daven Anthony. It was courteous and timely and work done as promised . Overall Facilities are also very good Very pleased with the service provided by Daven Anthony. It was courteous and timely and work done as promised . Overall Facilities are also very good. More
Excellent experience Buying a car couldn't have been easier from this dealership. Their best asset is Matthew Molus, the Internet Salesperson who helped make the buying pr Buying a car couldn't have been easier from this dealership. Their best asset is Matthew Molus, the Internet Salesperson who helped make the buying process pleasant, low pressure, and very professional. More
Truly exceptional service from all departments! I can't say enough nice things about the entire staff at SCL. Everyone is always so warm, welcoming, and accommodating. I truly feel like i'm visiting I can't say enough nice things about the entire staff at SCL. Everyone is always so warm, welcoming, and accommodating. I truly feel like i'm visiting with family every time I am there. Gina does a beautiful job with her boutique (this area always helps time pass quickly!) Gina (in Sales) even quickly coordinated a shuttle to the mall w/ Amadeus. Gus is always so welcoming, and makes me feel as if i'm pulling up to a resort every time! RGD was great as always, and addressed all of our concerns. It's amazing to see the same faces year after year, and very little employee turn over. Pat is definitely doing something right, Happy employees = Happy customers! :) More
First Service after Buying my New ES350 I couldn't be more pleased with my first experience with the service on my ES350. Mike McMann was outstanding as was the team. I'd traded my Mercede I couldn't be more pleased with my first experience with the service on my ES350. Mike McMann was outstanding as was the team. I'd traded my Mercedes in for my new Lexus, and we all know that Mercedes prides themselves in providing great service. We'll I can say that not only was the buying experience in April far superior to that of Mercedes, the service experience with South County Lexus is far superior as well. More
Always the best I have been going to this dealership for 10 years. I have always gotten excellent service. They take pictures of parts that need to be replaced. They I have been going to this dealership for 10 years. I have always gotten excellent service. They take pictures of parts that need to be replaced. They have never lead me down the wrong path or told me something that wasn't true. My car is always running great. Prices are very competitive. Just excellent, excellent service. More
Unparalleled Service I would drive from afar to service my Lexus at South County although I'm blessed enough to live close by. Davin has been my service agent for past c I would drive from afar to service my Lexus at South County although I'm blessed enough to live close by. Davin has been my service agent for past couple of years and has been consistent in his top notch customer service of which is authentic as he truly is a "people person". He not only makes me feel like I"m priority as a customer, but he proves it. In addition, I never have to worry about being oversold--I know I'm in good hands with Davin. Plus, Davin and SC Lexus always make sure I'm in a loaner car when I need one. I also want to mention Gus who checked my car in and then out the next day after service as he too is top notch complete with a warm genuine smile of which speaks a thousand words on its own. From the time you drive up until service is completed, you will be treated with respect and like a VIP whichever Lexus model or year you own. More
Excellence in service Enjoyed Great customer service in getting my car serviced. Their workmanship is excellent. My car drives like new again. Enjoyed test driving Lexus ne Enjoyed Great customer service in getting my car serviced. Their workmanship is excellent. My car drives like new again. Enjoyed test driving Lexus newest models. More
Great Service I've had great service at this facility for over 10 years. I've never had a problem nor had a complaint about service or maintenance. I've had great service at this facility for over 10 years. I've never had a problem nor had a complaint about service or maintenance. More
Excellent! Friendly, convenient and amazing dealership! I took my vehicle to get service to replace an air bag(s) from a recall. Excellent service! Just took a couple days to replace the air bag(s). Fantast I took my vehicle to get service to replace an air bag(s) from a recall. Excellent service! Just took a couple days to replace the air bag(s). Fantastic job at washing my car! More
Competent service manager Scott Monge listens, describes the issues in a way I can understand both the nature and the level of urgency. And of course I love the courtesy vehicl Scott Monge listens, describes the issues in a way I can understand both the nature and the level of urgency. And of course I love the courtesy vehicle so life doesn't stop! More