
South County Lexus
Mission Viejo, CA
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Great experience. I originally came in to just take a look at 3 used Lexus in your inventory that I saw on your website. I didn't intend to buy anything that day, as I I originally came in to just take a look at 3 used Lexus in your inventory that I saw on your website. I didn't intend to buy anything that day, as I still wanted to take a look at some BMWs, Cadillacs, and Acuras. I contacted David Nazr and met him for a test drive. I told him that I didn't know much about Lexus, other than some positive statements from friends and Lexus commercials. He provided a very impressive explanation of the quality of the brand. He had extensive knowledge about the specific car on the test drive. About half-way through the test drive, David convinced me to buy the car, and I didn't even look at the other 2 Lexus models. I had a chance to talk to David and Alfredo extensively during the process. I was very impressed with their professionalism and friendliness. I plan to buy my next vehicle at South Coast, and likely the next one after that... More
Service Always great excellent service Outstanding experience Meets all expectations regarding service and thorough review with recommended updates for fut Always great excellent service Outstanding experience Meets all expectations regarding service and thorough review with recommended updates for future needs Davon is outstanding and an excellent example of customer service More
Service department interface All individuals we dealt with in the service department were very professional and a pleasure to deal with. Our problem was resolved in a timely mann All individuals we dealt with in the service department were very professional and a pleasure to deal with. Our problem was resolved in a timely manner. More
Service on Lexus 430 Daven is a pleasure to work with and recommends maintenance that has kept my 430 running flawlessly for 11 years, which is why I always request him. Daven is a pleasure to work with and recommends maintenance that has kept my 430 running flawlessly for 11 years, which is why I always request him. More
Daven Anthony was great Had to have airbag recall done. Davin was very helpful in getting A loner and getting everything done on time. . It's always a pleasure to work wit Had to have airbag recall done. Davin was very helpful in getting A loner and getting everything done on time. . It's always a pleasure to work with the Lexus dealership in Mission Viejo . More
6 month service My car was due for a 6 month service even though I had only 2600 miles on it. Service was done quickly and efficiently and my car was washed. My car was due for a 6 month service even though I had only 2600 miles on it. Service was done quickly and efficiently and my car was washed. More
Great service from rep RGD Great service from service RGD Dimopoulos Rgd was able to fit me in without a prior reservation and expedited the service much appreciated. Rgd went Great service from service RGD Dimopoulos Rgd was able to fit me in without a prior reservation and expedited the service much appreciated. Rgd went the extra mile. More
Great Customer Service Brought my car in for recall repair and other work This was my first time at this dealership. I usually go to Newport Beach Lexus. From the moment I d Brought my car in for recall repair and other work This was my first time at this dealership. I usually go to Newport Beach Lexus. From the moment I drove in we were welcomed and attended to. Everybody was professional, personable and attentive. Received a great loaner car. The repairs were done promptly. Evan was especially good. Thank you Mission Viejo Lexus More
First service very thorough and no cost. Great staff friendly and great communication. Comfortable lobby and great espresso/coffee machine. Car was taken care of in an hour and 45 minutes. Great staff friendly and great communication. Comfortable lobby and great espresso/coffee machine. Car was taken care of in an hour and 45 minutes. Very clean when service was completed. More
Lexus...a wonderful experience From the first meeting on the showroom floor we have been impressed. Sales and follow up service has been well above average. The best auto buying ex From the first meeting on the showroom floor we have been impressed. Sales and follow up service has been well above average. The best auto buying experience we have ever had. More