
South County Lexus
Mission Viejo, CA
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Well taken care of. The customer representative was extremely polite and understanding of the problem. It was solved the first time.My car was repaired and returned to m The customer representative was extremely polite and understanding of the problem. It was solved the first time.My car was repaired and returned to me the next day. More
Good job I was greeted within one minute of arrival, I was seated with my service advisor within three minutes, he explained everything to me clearly, my car w I was greeted within one minute of arrival, I was seated with my service advisor within three minutes, he explained everything to me clearly, my car was ready for me to pick up when expected, everything went as good as I could ever expect. More
Great deal! I was shopping around for a used NX 200 but test drives and pricing from other dealerships did not make sense. Through website contact with JR Rawitch I was shopping around for a used NX 200 but test drives and pricing from other dealerships did not make sense. Through website contact with JR Rawitch, he listed a price for a brand new NX200 that I could not pass up. It was not the top of the line, but it is exactly what I wanted. JR listened to my needs and did not try to sell me more than what I wanted or needed. Two thumbs up! More
First time buyer The experience was great. They all worked to make me feel comfortable and it was a very low pressure environment. Love my new car and excited to visit The experience was great. They all worked to make me feel comfortable and it was a very low pressure environment. Love my new car and excited to visit again for future service. More
Welcoming experience Daven Anthony was super helpful and patient going above and beyond, answered all my questions. I also loved how professional the Lexus service team is Daven Anthony was super helpful and patient going above and beyond, answered all my questions. I also loved how professional the Lexus service team is. More
Appreciated the respect and professionalism Matthew, thank you sincerely, You made my purchase enjoyable. Certainly less stress than any of the many many cars I've purchased before. I pray I Matthew, thank you sincerely, You made my purchase enjoyable. Certainly less stress than any of the many many cars I've purchased before. I pray I will figure out the SYNC SYSTEM and know it will be such fun when I can navigate through it. All a learning experience More
Lexus SUPER Service! My 2007 160k miles plus RX 350 needed all new shocks/struts, boots, mounts etc. I was a bit surprised at the cost that was quoted. I took the car to a My 2007 160k miles plus RX 350 needed all new shocks/struts, boots, mounts etc. I was a bit surprised at the cost that was quoted. I took the car to a HIGHLY RATED Independent for a second quote, the independent was hundreds of dollars more than South County Lexus. I drove it back to SC Lexus lickety split to get the car done and the service was completed in record time. Now it drives like it is brand new. Thank you Drew Jacobson for keeping both our cars in tip top shape. You always go above and beyond. :) More
Buying my first Lexus Very nice and helpful staff. Mike helped me find the perfect car - NX hybrid, white with beige interior and the rims I wanted. I ended up buying a pre Very nice and helpful staff. Mike helped me find the perfect car - NX hybrid, white with beige interior and the rims I wanted. I ended up buying a pre-owned certified one that was exactly what I wanted at a much less expensive price. More
Happy Lexus customer As always, Scott Monge is very helpful to answer any questions or concerns I may have. I was convinced I needed new tires and was told they are still As always, Scott Monge is very helpful to answer any questions or concerns I may have. I was convinced I needed new tires and was told they are still good for our 1000 mile trip. More
Totally Awesome Purchase Experience! I drove down from Walnut Creek, CA to purchase my new NX200t from South County Lexus. From the time time I made the inquiry online to the time I rece I drove down from Walnut Creek, CA to purchase my new NX200t from South County Lexus. From the time time I made the inquiry online to the time I received the key fob in my hands, I was reassured and taken care of by the wonderful staff at South County Lexus! Dr. Nick was especially helpful in answering all of my questions before I decided I was going to purchase the car. Once I made the decision to purchase the car, he happily accommodated my schedule and even left his son's baseball game to meet me at the dealership. I can honestly say that South County Lexus is an awesome dealership! We have purchased 7 Lexus vehicles from local dealers in Northern California and I can honestly say my experience with South County was probably the most stress free car buying experience I've ever had. I will definitely look to South County Lexus for my next Lexus purchase! More