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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

June 09, 2017

Well taken care of. The customer representative was extremely polite and understanding of the problem. It was solved the first time.My car was repaired and returned to m More

by loyal customer
Recommend Dealer
Yes
Employees Worked With
Eric Paulson
Jun 13, 2017 -

South County Lexus responded

We're glad to hear that we could get you fixed up quickly! Thanks for choosing South County Lexus!

June 09, 2017

Good job I was greeted within one minute of arrival, I was seated with my service advisor within three minutes, he explained everything to me clearly, my car w More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was Rob
Jun 12, 2017 -

South County Lexus responded

We are so glad to hear that you enjoyed your time with our team! We look forward to assisting you again, Sally!

June 07, 2017

Great deal! I was shopping around for a used NX 200 but test drives and pricing from other dealerships did not make sense. Through website contact with JR Rawitch More

by MForster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rawitch
Jun 12, 2017 -

South County Lexus responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at South County Lexus with JR! Thank you for sharing!

June 07, 2017

First time buyer The experience was great. They all worked to make me feel comfortable and it was a very low pressure environment. Love my new car and excited to visit More

by Amorgan83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Nick
Jun 12, 2017 -

South County Lexus responded

Hello! We are so glad to hear that you had a great experience! Enjoy your new car and we wish you many happy miles in it!

June 05, 2017

Welcoming experience Daven Anthony was super helpful and patient going above and beyond, answered all my questions. I also loved how professional the Lexus service team is More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
June 05, 2017

Appreciated the respect and professionalism Matthew, thank you sincerely, You made my purchase enjoyable. Certainly less stress than any of the many many cars I've purchased before. I pray I More

by Bought 2014 escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew M. Houston
Jun 10, 2017 -

South County Lexus responded

Thank YOU! We're glad that we could assist you in helping you find your new vehicle. Give us a call if we can answer any questions about the SYNC system for you, we're happy to help! Thanks again for giving us a chance to serve you!

June 04, 2017

Lexus SUPER Service! My 2007 160k miles plus RX 350 needed all new shocks/struts, boots, mounts etc. I was a bit surprised at the cost that was quoted. I took the car to a More

by drinella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Jacobson
Jun 07, 2017 -

South County Lexus responded

Hey, drinella! We're glad to hear that you found such an awesome deal with us! Enjoy the fixed up ride, and give us a call if there's anything more that we can do for you!

June 04, 2017

Buying my first Lexus Very nice and helpful staff. Mike helped me find the perfect car - NX hybrid, white with beige interior and the rims I wanted. I ended up buying a pre More

by Happy with my Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 07, 2017 -

South County Lexus responded

Hello! Thanks for your kind words! We're thrilled to hear that you enjoyed your time with us, and congratulations on the new NX (great choice)! Thanks again for being a great customer and welcome to the South County Lexus family!

June 02, 2017

Happy Lexus customer As always, Scott Monge is very helpful to answer any questions or concerns I may have. I was convinced I needed new tires and was told they are still More

by california girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge
Jun 06, 2017 -

South County Lexus responded

Thanks for your review, California Girl! We always try to bring honesty to the forefront of our interactions. We're glad we could save you some money on tires, and hope that you have many happy miles. Come back and see us again sometime!

May 31, 2017

Totally Awesome Purchase Experience! I drove down from Walnut Creek, CA to purchase my new NX200t from South County Lexus. From the time time I made the inquiry online to the time I rece More

by LocManTony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus
Jun 01, 2017 -

South County Lexus responded

We really appreciate your feedback, LocMan Tony! It is great to hear our staff took such great care of you! Thanks for making the long trip down to see us and enjoy your new ride!

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