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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

May 30, 2017

Stress free purchase A stress free purchase. Chris, our sales person was very knowledgeable about the 350 SUV. Very professional and not at all pushy. After a test drive w More

by Cherokee12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramos
May 31, 2017 -

South County Lexus responded

Thanks for your kind words! It was a pleasure getting to work with you. Enjoy your ES 350 and don't hesitate to reach out to us if you have any further questions at all!

May 28, 2017

Best service dealer in town I have been with this dealer for the past 17 years , me and my families including my brothers and sisters we all own Lexus , I just bought 2 more Mode More

by DanielPhamphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Jacobson
May 30, 2017 -

South County Lexus responded

Wow! 17 years? That's amazing Daniel. We can't thank you enough for your continued business with us. We always love hearing back from happy customers, and we couldn’t be more pleased to know that you've had many great experiences with us. Thanks again for being a customer of South County Lexus and we promise to continue to provide you and your family with the same excellent service for years to come!

May 27, 2017

Daven, service advisor, was awesome! Daven took care of my car and addressed any issues I had. Thank you, Daven. He is friendly and knowledgeable. Only issue I had...prior to taking in More

by Mrs. Jackson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daven
May 27, 2017

Air Bag Recall Completed Everyone was friendly and courteous, from check in to check out. Gave me a loaner of my choice (wanted to test drive a 200T), washed my car, replaced More

by Richardh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven Anthony
May 30, 2017 -

South County Lexus responded

Thanks, Richard! We appreciate your business and we look forward to a long relationship with you!

May 25, 2017

Satisfied Customer The scheduled work on my RX350 was done in a timely manner and as expected. The appointment I had scheduled was honored, and as promised, I was given More

by Grandpa of 7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McCann Client Care Representative
May 26, 2017 -

South County Lexus responded

We're glad we could get you fixed up and back on the road quickly! Thanks for coming to us, and enjoy the smooth ride in your RX350!

May 24, 2017

Over 10 Years of Great Service Over the past 12 years we have purchased four new cars from South County Lexus. Two were new and two were used. We have gone out of our way to get t More

by CSaltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not good with names. The only one that comes to mind at the moment is Scott.
May 26, 2017 -

South County Lexus responded

Hey, CSaltz! Thanks for your stellar review! At South County Lexus, we hold ourselves to a level of excellence service because we know how much it matters to our customers. We're nothing without them after all! Thanks for giving us a chance to continuously serve you, and we recognize and appreciate your loyalty. We'll see you on your next visit and hope to have you as part of our family for many more years to come!

May 24, 2017

NICE WORK! I gave them a 5 Star Rating, because that is how they treat me as a customer. Everyone of the staff says "Hello sir". They are organized, and very pol More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVAN
May 26, 2017 -

South County Lexus responded

Thanks for your amazing review, Ronald. We work hard to develop a culture of customer-focused service and professionalism. Thanks for giving us a chance to serve you, and we hope to see you again here soon!

May 22, 2017

This team makes me smile! I have to say that I had the BEST experience at South County Lexus once again. These guys continue to raise the bar so much that I won't go to any oth More

by Ttherese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holley, Austin, Ryan, Patrick & Chris
May 23, 2017 -

South County Lexus responded

What an awesome review! Thank you so much, Ttherese. We make it our mission at South County Lexus to provide excellence in everything that we do, especially when it comes to caring for our customers. We thank you for recognizing our efforts, and for giving us a chance to serve you.

May 21, 2017

Great experience buying a Lexus Certified RX350 Dennis did an excellent job of presenting the cars and finding the one that was the best fit. We bought nearly $4,000 above our original budget and f More

by C Cobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Spaulding, Alice, Barret
May 22, 2017 -

South County Lexus responded

Thanks for the review, Cabell, and your suggestions for improvement. We love hearing back from our customers about their experience. We look forward to working with you again in the future and continuing our mission to provide the best possible service in the area. Thanks again and happy travels!

May 20, 2017

Prompt and Attentive My visit was for a routine maintenance visit. Service Consultant Scott Monge was attentive, helpful and had a great attitude. All around good experi More

by Larry328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge
May 22, 2017 -

South County Lexus responded

Thanks, Larry! We’re glad you enjoyed working with Scott. We look forward to working together again in the future!

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