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South County Lexus

Mission Viejo, CA

4.2
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

May 12, 2017

outstanding Always have a good experience when I go to the dealer. That's why I'm on my fourth Lexus. Love the people there. Keep it up and Thank you. More

by dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smuckler
May 15, 2017 -

South County Lexus responded

We're happy to have you! Thanks for choosing us!

May 12, 2017

Service Review Evyn Frykman and others that got me in and out of the service process were informative and helpful, and I was not pressured to get more service then I More

by Retired Reactor Operator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evyn Flykman
May 11, 2017

Zaktek Service The car looks great and was ready on time. Everyone was courteous and made me feel comfortable on my visit. It is very nice that a car is offered s More

by Suzanne L De Mara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Smuckler
May 15, 2017 -

South County Lexus responded

Hey, Suzanne! We're glad you had a great experience with us and enjoyed the loaner vehicle. Thanks again for your business and we hope to see you again!

May 10, 2017

Great service I drive far to come to MV Lexus due to the service. Everyone is great and professional. My service was finished in the promised time (esp on the weeke More

by Kimvu88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot
May 15, 2017 -

South County Lexus responded

That's awesome! Thank you so much for making the long haul to come out and see us. We really appreciate your business!

May 08, 2017

Airbag review The work was done professionally. Mr. Crowe added a free 25 point inspection which provided information of items that would need attention in the not More

by Jameseaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Crowe
May 15, 2017 -

South County Lexus responded

Hey, James! We were very happy to help you out! Thanks for giving us a chance to earn your business. We really appreciate it!

May 08, 2017

Good experience. Very helpful and attentive staff. Car had breaking issues but cost more than we could afford, will live with the squeak noise. Staff was very understa More

by vperezATS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RGD
May 15, 2017 -

South County Lexus responded

Thanks for your kind words, vperezATS1. We are glad that we could work with you to find something that would fit your budget and needs. Thanks again for choosing South County Lexus, and give us a call if there's anything more that we can do for you!

May 05, 2017

Air bag fix Their service manager, Evan Frykman, went above and beyond the call of duty, even washing and topping off my gas. He also had it ready when promised More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Frykman
May 15, 2017 -

South County Lexus responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care, Marilyn!

May 03, 2017

The purchase was very easy. The dealer was comfortable and low pressure. The environment was quiet and clean with lots of amenities. The Costco purchase made the entire process More

by Lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Molus, Barrett Harlin
May 15, 2017 -

South County Lexus responded

Thanks for your feedback! We wish you many happy miles in your new Lexus!

May 03, 2017

Exceeded our expectations Our experience exceeded our expectations from start to finish. Matt Hasso knew that we wanted a red Lexus NX before we got there and had the car clea More

by Todd and Sharon Bigalke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hasso, Barrett Harlin
May 15, 2017 -

South County Lexus responded

It's wonderful to hear that Matt and Barrett made your visit with us fantastic. Thank you so much for your business, Todd and Sharon! Give us a call again anytime, and enjoy your new Lexus!

May 03, 2017

Recall, alternator & battery Above and beyond customer service. Worked with me on completion of work performed. Prompt follow up phone calls on status. No pressing to do more than More

by Merriclan_swe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RGD
May 15, 2017 -

South County Lexus responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

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