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South County Lexus
Mission Viejo, CA
1,780 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,780 reviews
May 12, 2017
Satisfied We have both of our cars serviced at South County Lexus because of Scott Mongee. He is knowledgeable and efficient. He knows Lexus so well that I say We have both of our cars serviced at South County Lexus because of Scott Mongee. He is knowledgeable and efficient. He knows Lexus so well that I say he "speaks Lexus." More
by Summer
Employees Worked With
Scott Mongee and another young man who took care of me when I picked the car up.
May 12, 2017
outstanding Always have a good experience when I go to the dealer. That's why I'm on my fourth Lexus. Love the people there. Keep it up and Thank you. Always have a good experience when I go to the dealer. That's why I'm on my fourth Lexus. Love the people there. Keep it up and Thank you. More
by dealer
Employees Worked With
Kevin Smuckler
May 12, 2017
Service Review Evyn Frykman and others that got me in and out of the service process were informative and helpful, and I was not pressured to get more service then I Evyn Frykman and others that got me in and out of the service process were informative and helpful, and I was not pressured to get more service then I felt I needed. This is my second car from this dealership, however compared to years past, this dealership is now top notch when it comes to service. More
by Retired Reactor Operator
Employees Worked With
Evyn Flykman
May 11, 2017
Great service I drive far to come to MV Lexus due to the service. Everyone is great and professional. My service was finished in the promised time (esp on the weeke I drive far to come to MV Lexus due to the service. Everyone is great and professional. My service was finished in the promised time (esp on the weekend) with is very impressive ! More
by Kimvu88
Employees Worked With
Sorry I forgot
May 11, 2017
Zaktek Service The car looks great and was ready on time. Everyone was courteous and made me feel comfortable on my visit. It is very nice that a car is offered s The car looks great and was ready on time. Everyone was courteous and made me feel comfortable on my visit. It is very nice that a car is offered so that two people don't have to drive to the dealership. More
by Suzanne L De Mara
Employees Worked With
Kevin Smuckler
May 08, 2017
Airbag review The work was done professionally. Mr. Crowe added a free 25 point inspection which provided information of items that would need attention in the not The work was done professionally. Mr. Crowe added a free 25 point inspection which provided information of items that would need attention in the not so immediate future. My car was ready and clean at the time stated. More
by Jameseaster
Employees Worked With
Ronnie Crowe
May 08, 2017
Good experience. Very helpful and attentive staff. Car had breaking issues but cost more than we could afford, will live with the squeak noise. Staff was very understa Very helpful and attentive staff. Car had breaking issues but cost more than we could afford, will live with the squeak noise. Staff was very understanding. More
by vperezATS1
Employees Worked With
RGD
May 05, 2017
Air bag fix Their service manager, Evan Frykman, went above and beyond the call of duty, even washing and topping off my gas. He also had it ready when promised Their service manager, Evan Frykman, went above and beyond the call of duty, even washing and topping off my gas. He also had it ready when promised and kept us up to date. Thank you, South Coast and Evan. Marilyn Glendinning More
by Marilyn
Employees Worked With
Evan Frykman
May 03, 2017
Recall, alternator & battery Above and beyond customer service. Worked with me on completion of work performed. Prompt follow up phone calls on status. No pressing to do more than Above and beyond customer service. Worked with me on completion of work performed. Prompt follow up phone calls on status. No pressing to do more than needed. More
by Merriclan_swe
Employees Worked With
RGD
May 03, 2017
Great Service I had my 15,000 mile service and I received excellent service. I purchased my NX from your dealership and will continue to buy and recommend that my I had my 15,000 mile service and I received excellent service. I purchased my NX from your dealership and will continue to buy and recommend that my friends purchase from you. More
by Lexus1a
Employees Worked With
Scott Monge Service Consultant
