
South County Lexus
Mission Viejo, CA
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outstanding Always have a good experience when I go to the dealer. That's why I'm on my fourth Lexus. Love the people there. Keep it up and Thank you. Always have a good experience when I go to the dealer. That's why I'm on my fourth Lexus. Love the people there. Keep it up and Thank you. More
Service Review Evyn Frykman and others that got me in and out of the service process were informative and helpful, and I was not pressured to get more service then I Evyn Frykman and others that got me in and out of the service process were informative and helpful, and I was not pressured to get more service then I felt I needed. This is my second car from this dealership, however compared to years past, this dealership is now top notch when it comes to service. More
Zaktek Service The car looks great and was ready on time. Everyone was courteous and made me feel comfortable on my visit. It is very nice that a car is offered s The car looks great and was ready on time. Everyone was courteous and made me feel comfortable on my visit. It is very nice that a car is offered so that two people don't have to drive to the dealership. More
Great service I drive far to come to MV Lexus due to the service. Everyone is great and professional. My service was finished in the promised time (esp on the weeke I drive far to come to MV Lexus due to the service. Everyone is great and professional. My service was finished in the promised time (esp on the weekend) with is very impressive ! More
Airbag review The work was done professionally. Mr. Crowe added a free 25 point inspection which provided information of items that would need attention in the not The work was done professionally. Mr. Crowe added a free 25 point inspection which provided information of items that would need attention in the not so immediate future. My car was ready and clean at the time stated. More
Good experience. Very helpful and attentive staff. Car had breaking issues but cost more than we could afford, will live with the squeak noise. Staff was very understa Very helpful and attentive staff. Car had breaking issues but cost more than we could afford, will live with the squeak noise. Staff was very understanding. More
Air bag fix Their service manager, Evan Frykman, went above and beyond the call of duty, even washing and topping off my gas. He also had it ready when promised Their service manager, Evan Frykman, went above and beyond the call of duty, even washing and topping off my gas. He also had it ready when promised and kept us up to date. Thank you, South Coast and Evan. Marilyn Glendinning More
The purchase was very easy. The dealer was comfortable and low pressure. The environment was quiet and clean with lots of amenities. The Costco purchase made the entire process The dealer was comfortable and low pressure. The environment was quiet and clean with lots of amenities. The Costco purchase made the entire process straightforward. . More
Exceeded our expectations Our experience exceeded our expectations from start to finish. Matt Hasso knew that we wanted a red Lexus NX before we got there and had the car clea Our experience exceeded our expectations from start to finish. Matt Hasso knew that we wanted a red Lexus NX before we got there and had the car cleaned and ready for us to look at when we arrived. Very impressive and the car was beautiful! What a pleasure it was to work with him. He made the process so smooth and easy and he was so nice! He took interest in our lives. He listened when we talked about our kids. He made us feel special. We also met Barrett. So professional. Again, like Matt, such a nice guy and a pleasure to work with. We really felt like part of the family when we left. I never left a car dealer before feeling like I wanted to stop by soon just to say hello! Looking forward to our next visit! More
Recall, alternator & battery Above and beyond customer service. Worked with me on completion of work performed. Prompt follow up phone calls on status. No pressing to do more than Above and beyond customer service. Worked with me on completion of work performed. Prompt follow up phone calls on status. No pressing to do more than needed. More