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South County Lexus

Mission Viejo, CA

4.3
1,779 Reviews

28242 Marguerite Parkway

Mission Viejo, CA

92692

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Showing 1,779 reviews

May 03, 2017

Great buying experience They were responsive, low pressure and provided exactly what I asked for without trying to redirect me. It was great to deal with Jason Thomas. More

by macan4me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas
May 15, 2017 -

South County Lexus responded

Thanks for the review, macan4me! Your comments keep us motivated and working hard for all our guests. We hope to be of service to you again sometime! Take care!

May 03, 2017

Great Service I had my 15,000 mile service and I received excellent service. I purchased my NX from your dealership and will continue to buy and recommend that my More

by Lexus1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Monge Service Consultant
May 15, 2017 -

South County Lexus responded

We appreciate your business and we look forward to a long relationship with you!

May 02, 2017

Excellent Excellent, from start to finish! The concierge service was outstanding. The service rep was excellent! The car was serviced in a timely manner and t More

by Lexus Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
May 15, 2017 -

South County Lexus responded

Thanks for your kind words! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 02, 2017

Quick and straightforward Process was simple and easy from first internet contact and quote through negotiations and finally through the delivery and overview of the car and fe More

by Snailcounter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason - internet sales manager
May 15, 2017 -

South County Lexus responded

Hey, Snailcounter! It's great to read such wonderful comments about your recent experience with us. Thank you so much for choosing South County Lexus!

May 02, 2017

Superior Service This is the 6th Lexus we have purchased from South County Lexus and the 4th we have bought from Greg Holly. When it's time to purchase or lease a new More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Holly
May 15, 2017 -

South County Lexus responded

The 6th one from us? That's amazing, Denise! Thank you so much for your continued business. Your loyalty does not go unnoticed, and we are very grateful to have you as a customer. Enjoy the newest ride!

May 02, 2017

excellent service, as usual excellent service from start to finish! The concierge service was outstanding. always get treated well - like I'm a special customer. I will contin More

by ChuckC.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Sim
May 15, 2017 -

South County Lexus responded

Thanks for your kind words, Chuck! It's always a pleasure to work with you!

May 02, 2017

Fabulous Customer Service Long story short. We got 2 new Lexus' in one week because of the satisfactory experience and customer service we received buying the first one. Dennis More

by Cameron Kirksey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis spaulding
May 15, 2017 -

South County Lexus responded

Amazing! Thank you so much for giving us the chance to earn your business, Cameron. We hope you love your new Lexus vehicles and give us a call anytime if you have any further questions. All the best!

April 30, 2017

Service Department This is the second time I have taken my Lexus for service at South County Lexus. Both service professionals, Eric and Kevin were great with there help More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smuckler
May 02, 2017 -

South County Lexus responded

Thanks for coming in again, Steve! It's always a pleasure working with you!

April 28, 2017

Service Great service and courtesy. Daven was very attentative. Things went just fine and meet and exceeded my expectations. I'll be back next week with my More

by marcotti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
May 02, 2017 -

South County Lexus responded

Thanks, Marcotti1! We're glad you enjoyed the experience as much as we did helping you out. Thanks again!

April 26, 2017

Appreciate Not Being Up-Sold Daven was great! However, the customer waiting area is a let down compared to where we came from. Northpark Lexus in San Antonio actually has a man More

by Eagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daven
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