
South County Lexus
Mission Viejo, CA
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The purchase was very easy. The dealer was comfortable and low pressure. The environment was quiet and clean with lots of amenities. The Costco purchase made the entire process The dealer was comfortable and low pressure. The environment was quiet and clean with lots of amenities. The Costco purchase made the entire process straightforward. . More
Great buying experience They were responsive, low pressure and provided exactly what I asked for without trying to redirect me. It was great to deal with Jason Thomas. They were responsive, low pressure and provided exactly what I asked for without trying to redirect me. It was great to deal with Jason Thomas. More
Exceeded our expectations Our experience exceeded our expectations from start to finish. Matt Hasso knew that we wanted a red Lexus NX before we got there and had the car clea Our experience exceeded our expectations from start to finish. Matt Hasso knew that we wanted a red Lexus NX before we got there and had the car cleaned and ready for us to look at when we arrived. Very impressive and the car was beautiful! What a pleasure it was to work with him. He made the process so smooth and easy and he was so nice! He took interest in our lives. He listened when we talked about our kids. He made us feel special. We also met Barrett. So professional. Again, like Matt, such a nice guy and a pleasure to work with. We really felt like part of the family when we left. I never left a car dealer before feeling like I wanted to stop by soon just to say hello! Looking forward to our next visit! More
Fabulous Customer Service Long story short. We got 2 new Lexus' in one week because of the satisfactory experience and customer service we received buying the first one. Dennis Long story short. We got 2 new Lexus' in one week because of the satisfactory experience and customer service we received buying the first one. Dennis and his team exceeded my expectations again. They jumped through hoops to make it happen and I owe it all to them. Great job to Dennis and his team and thank you again to everyone involved. More
Superior Service This is the 6th Lexus we have purchased from South County Lexus and the 4th we have bought from Greg Holly. When it's time to purchase or lease a new This is the 6th Lexus we have purchased from South County Lexus and the 4th we have bought from Greg Holly. When it's time to purchase or lease a new car it's the only dealership we go to. The customer service and attention to detail is outstanding. More
excellent service, as usual excellent service from start to finish! The concierge service was outstanding. always get treated well - like I'm a special customer. I will contin excellent service from start to finish! The concierge service was outstanding. always get treated well - like I'm a special customer. I will continue to be a customer More
Quick and straightforward Process was simple and easy from first internet contact and quote through negotiations and finally through the delivery and overview of the car and fe Process was simple and easy from first internet contact and quote through negotiations and finally through the delivery and overview of the car and features. Probably the quickest and easiest car buying experience ever More
Excellent Excellent, from start to finish! The concierge service was outstanding. The service rep was excellent! The car was serviced in a timely manner and t Excellent, from start to finish! The concierge service was outstanding. The service rep was excellent! The car was serviced in a timely manner and the rep kept communication flowing. More
Service Department This is the second time I have taken my Lexus for service at South County Lexus. Both service professionals, Eric and Kevin were great with there help This is the second time I have taken my Lexus for service at South County Lexus. Both service professionals, Eric and Kevin were great with there help and addressed all my questions. They made reasonable suggestion regarding the status of my car and were very helpful. More
Service Great service and courtesy. Daven was very attentative. Things went just fine and meet and exceeded my expectations. I'll be back next week with my Great service and courtesy. Daven was very attentative. Things went just fine and meet and exceeded my expectations. I'll be back next week with my other car. More