
South County Lexus
Mission Viejo, CA
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In for service on RX 350. The service was timely and satisfactory. Evan explained all my options in a very precise manner and recommend services based on there importance to t The service was timely and satisfactory. Evan explained all my options in a very precise manner and recommend services based on there importance to the timing of the service. More
the best Lexus in town! Daven Anthony is awesome, he knows how to take care of customers, including going out of his way to make sure I got my car on his day off on Sunday!! Daven Anthony is awesome, he knows how to take care of customers, including going out of his way to make sure I got my car on his day off on Sunday!! More
Awesome! Really good and proffesional service. Will highly recommend to others or return for future purchases. Joe was really good at explaining the process an Really good and proffesional service. Will highly recommend to others or return for future purchases. Joe was really good at explaining the process and making it easy,also did the finance manager they were all really friendly and easy to work with More
Timely and excellent service. I arrived 15 minutes early and Mike took care of all needed paperworks, and got my loaner car. My wife and grandson enjoyed the lounge, even though we I arrived 15 minutes early and Mike took care of all needed paperworks, and got my loaner car. My wife and grandson enjoyed the lounge, even though we missed the BBQ. More
Great service from start to finish Ronnie and the entire service staff are great. They took care of me from the moment I drove up, kept me informed, and got me on my way quickly with no Ronnie and the entire service staff are great. They took care of me from the moment I drove up, kept me informed, and got me on my way quickly with no last minute surprises. This is a first class operation. More
2011 Lexus IS 250 Recall for Takata Air Bag We received Stellar Gold Service from Mike Mc Cann. He responded to every phone call that I made and the options available to us for the 9 Months tha We received Stellar Gold Service from Mike Mc Cann. He responded to every phone call that I made and the options available to us for the 9 Months that my Lexus was unavailable to me. He is courteous, polite, responsive and compassionate about the situation with our Lexus. He was an excellent liaison for Lexus as this experience with the Takata AirBag was daunting and dangerous to the consumer of any vehicle with that AirBag. I have spoken to other people with the Takata AirBag and their experience with the situation and repair was not nearly as professional as our experience. We also received Gold Service from Drew Jacobson on the day of the repair and the pick up of our Lexus. More
Check up prior to trip I own a 2004 LX 470. Over the years, the vehicle has been serviced in several other Lexus dealers in CA as well as a dealer in Naperville, IL. Non I own a 2004 LX 470. Over the years, the vehicle has been serviced in several other Lexus dealers in CA as well as a dealer in Naperville, IL. None of those dealerships gives anywhere near the level of service provided by South Country Lexus. More specifically, Kevin Smuckler provides excellent service each and every time I visit. Kevin takes care of all of my requests with attention to detail and a warm smile. More
Great Dealership From many experiences from purchasing and leasing vehicles, so far South County Lexus of Mission Viejo has been my greatest experience. Always come ba From many experiences from purchasing and leasing vehicles, so far South County Lexus of Mission Viejo has been my greatest experience. Always come back for my car maintenance and services. Also, the sales department is tremendously wonderful. Very friendly and helpful. More
Excellent service We would like to thank J.R. for all his wonderful service and assistance in purchasing our new vehicle. He was courteous, efficient, and made our exp We would like to thank J.R. for all his wonderful service and assistance in purchasing our new vehicle. He was courteous, efficient, and made our experience a pleasant one. More
Great service! I am always pleased with the efficient, professional and friendly service at South County Lexus. All the service advisors offer a clear explanation I am always pleased with the efficient, professional and friendly service at South County Lexus. All the service advisors offer a clear explanation of the work being done and respect my time by completing work as quickly as possible. More