
South County Lexus
Mission Viejo, CA
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Smooth buying process ever Alfred Zaklit sale was good. This was the easiest car buying I ever experience. He was nice, not pushy and no pressure to deal with. Alfred Zaklit sale was good. This was the easiest car buying I ever experience. He was nice, not pushy and no pressure to deal with. More
CRISIS AVERTED When my engine light came on in my 2004 RX 330 I expected the worst but Scott Monge gave me hope during the intake. The least of his suspected diagno When my engine light came on in my 2004 RX 330 I expected the worst but Scott Monge gave me hope during the intake. The least of his suspected diagnoses was a loose gas cap causing air to enter the system and trigger errors. And after installing the brakes that I needed and standard oil and lube, the report on my engine light scare was exactly that, a loose gas cap. Others might have used this as a means to selling me unnecessary services. I got and paid for the excellent service that I received. Thank you, Scott and South County Lexus. More
Had a 35000 mile service. Eric was very helpful in just giving me what I needed, gave me the prior rate for a detail and replaced my key batteries. Everything went smooth, just Eric was very helpful in just giving me what I needed, gave me the prior rate for a detail and replaced my key batteries. Everything went smooth, just a little wait in line due to the volume of cars coming in for service. More
Very pleased with service at South County Lexus Part of the reason we purchased our second Lexus RX is because of the excellent service we have received there over the years. We commend Daven Anthon Part of the reason we purchased our second Lexus RX is because of the excellent service we have received there over the years. We commend Daven Anthony, our current service consultant, for providing honest and reliable service. He is pleasant, efficient, responsive and we believe we can trust what he tells us. We very much appreciate that when we bring our car in for service or if we have any questions. More
Service and possible new lease My visit was a good use of my time. Employees are courteous & efficient and answered all of my questions. I will return to South County again. I My visit was a good use of my time. Employees are courteous & efficient and answered all of my questions. I will return to South County again. I am a person of few words, forcing me to write 25 words is pointless. More
Consistent excellence! This is why I go to South Couthy Lexus! The service director Eric, went out of his way to ensure I left a happy camper! Thank you! This is why I go to South Couthy Lexus! The service director Eric, went out of his way to ensure I left a happy camper! Thank you! More
15000 mile service South County lexus is always professional and polite. They are efficient and explain all services. They work exceedingly hard to make sure it is alw South County lexus is always professional and polite. They are efficient and explain all services. They work exceedingly hard to make sure it is always a pleasant experience. More
Pleasant Experience; Best Sale Associate Our sales associate, Mike Porter, was AMAZING!! He led us to our purchase without any pressure whatsoever. Buying a car can be a stressful experience. Our sales associate, Mike Porter, was AMAZING!! He led us to our purchase without any pressure whatsoever. Buying a car can be a stressful experience. However, Mike made it really easy. We'll be referring friends and family to "Go see Mike" and the rest of the Lexus team. More
Service review This was my first service appointment at South County Lexus. Drew was extremely helpful in explaining their service process to me and kept me informed This was my first service appointment at South County Lexus. Drew was extremely helpful in explaining their service process to me and kept me informed as to how long the service would take. He was also helpful in installing the front license plate as we didn't receive the bracket required for the installation. When the service was complete, they washed the outside. The facility is great because you can see your car being serviced from the comfortable waiting area and aren't left wondering if it went into the black hole and no work was actually performed on the vehicle. This was our first service and it was performed complimentary. More
My purchase with Amir at South County Lexus. Amir was very easy to work with. He listened to our needs and thoughts and worked with us to find the right vehicle. This was the most relaxed car exp Amir was very easy to work with. He listened to our needs and thoughts and worked with us to find the right vehicle. This was the most relaxed car experience ever. Thank you. More