
South County Lexus
Mission Viejo, CA
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Easy from start to finish My experience buying a car from Jason at South County Lexus was smooth from the time I showed interest in the car until I made my decision and finishe My experience buying a car from Jason at South County Lexus was smooth from the time I showed interest in the car until I made my decision and finished paperwork with Jeremy in Finance. Your staff is top notch - they were very considerate of my time and I was able to purchase my car without any hassle at all! Would recommend to anyone looking to purchase. More
Superb service My Customer service on January 27th was five (5) star from beginning to end. My service consultant RGD Dimopoulos was extremely pleasant, explained e My Customer service on January 27th was five (5) star from beginning to end. My service consultant RGD Dimopoulos was extremely pleasant, explained everything clearly & very knowledgeable. More
Excellent service From making the appointment to picking up my car, everything went smoothly. They did the 15K oil and filter change service quickly and efficiently. An From making the appointment to picking up my car, everything went smoothly. They did the 15K oil and filter change service quickly and efficiently. And the Zaktek re-application looks great. More
Excellent service and value Excellent service and value. Jason is the best. This is my third vehicle l bought off of him. I expect to come back and do business again at this deal Excellent service and value. Jason is the best. This is my third vehicle l bought off of him. I expect to come back and do business again at this dealership. More
Positive, Professional Process! My first contact was via the Internet. The follow-up was by Greg Holley. Attentive, professional, and a great experience buying my preowned Lexus Hyb My first contact was via the Internet. The follow-up was by Greg Holley. Attentive, professional, and a great experience buying my preowned Lexus Hybrid. More
Vince is a good rep, good communicator. Vince is a good person to work with. He calls and replies back to email! 5 stars! The customer service is very attentive at this dealership. Vince is a good person to work with. He calls and replies back to email! 5 stars! The customer service is very attentive at this dealership. More
Positive in every way Very professional, very friendly group of people who obviously like their jobs. It is evident in the way they treat their customers. We were able t Very professional, very friendly group of people who obviously like their jobs. It is evident in the way they treat their customers. We were able to complete our purchase in record time, greatly appreciated. More
Dealership experience as smooth as their cars ride From start to finish - this was a great car buying experience. I was shopping for a luxury compact SUV, and had visited a local Land Rover showroom b From start to finish - this was a great car buying experience. I was shopping for a luxury compact SUV, and had visited a local Land Rover showroom because I've always liked the style of the Evoque - even submitted an online financing application for one of their cars, and NEVER heard back. I called them and they said it takes them a while to get to looking at these applications. At the showroom I couldn't find anyone that could get me in a car to drive, so I left and went to Lexus. There it was a whole different world. I was specifically interested in the NX and had a friendly exchange with one of the internet sales people online, and when I went in he was eager to help me. We took a ride and found the car fabulous - can't say enough about the ride and the amenities. When I knew I wanted that car I did an online application, which was instantly reviewed and I got a monthly payment amount back from the sales rep in less than an hour - AND, when I bought the car and worked with the finance guy, the numbers can out the same - no sudden last minute change like you find some places. Everything was as expected. When I went to buy the car, it was awaiting it the atrium, an honored place in their showroom, looking quite glorious - honoring the car and me, it seemed. It was a LCertified car, virtually pristine, but there were a couple of blemishes which the took care of immediately and with understanding. I have driven the car for a day now and it is the best car I have ever owned in many respects, and I am confident that it will last me for many years. As far as the dealership is concerned, anyone can say that you have joined some "family" - but it actually feels like it here. More
Understood why I was there I was there for a oil change and tire pressure light that was on, since it was close to my 75k service RGD went through what needed to be done and wha I was there for a oil change and tire pressure light that was on, since it was close to my 75k service RGD went through what needed to be done and what was, due to low mileage since my last service, could wait. I appreciate his explanation and concern for my budget. Roger Johnson More
Great, fast, efficient service Communicates clear and accurate service & estimate. Kevin Smuckler did a sonderful job keeping me informed of my service and what was done. Loaner car Communicates clear and accurate service & estimate. Kevin Smuckler did a sonderful job keeping me informed of my service and what was done. Loaner car was ready & waiting. In and out for drop off and pick up in under 10 minutes each, if not less. More