South County Lexus - Service Center

It is truly refreshing to do business with a dealership that offers outstanding customer service. My Lexus associate is Katrina Brown and she made a huge effort from day one to find the perfect Lexus for me. Here we are several months later and she went above and beyond to provide me with exceptional, personalized service. South County Lexus has a keeper in Katrina!

Took my SC430 in for a detail inside and out. You could literally eat off the engine! I wasn't happy with the chrome work that was done and I told Ronnie about it. He took care of it right away and I am very happy with it.

The best Lexus services department in Orange county, specially Isaac Lam the client care representative very friendly, helpful and also I would like to thank B. Harlin and A. Jacobson to make it happen. For me is worthy to drive over 30 miles to get the service from south county Lexus.

I came in to replace a windshield wiper blade and was treated like royalty. The service rep and General Sales Manager provided excellent customer service and attention to detail. They not only replaced the torn wiper blade but ensured that the entire wiper arm and mechanism were functioning properly.

First routine service but was treated like an long time customer. Nathan was gracious and pleasure to work with. He told me the service would take a little over an hour and almost on the hour he let me know the service was complete. I will definitely ask for him again.

Kristopher was polite, friendly and precise. In at 130pm out by 3:30 pm as I was told. Lounge was well stocked and plenty of reading material.

South County Lexus again demonstrated there service excellence. Guest Service/Experience Manager, Drew Jacobson's prediction of when my vehicle's service would be completed was spot on, magically within a few minutes of his up-front estimate. Upon completion of service, my vehicle was detailed and looked immaculate both inside and out. Another great experience with this dealership and their excellent team of service technicians, detail specialists, valets, facilities supervisors, and guest services managers.

Purchased 1 car and 3 SUV's. love the brand and the service . Daven Anthony is the best!! would highly recommend purchasing and servicing your car or SUV at South County Lexus.

Ronnie Crowe of the service department is a highly capable, courteous, and professional Service Consultant. No BS; attended to my service needs (new tires & alignment) at the correct price based on my on-line research. In and out in a loaner was super fast and easy. Contact from Ronnie with updates was timely. Car was done on time and as promised. The thorough "many point inspection" indicated a faulty component which was replaced under warranty. Great service! Thanks!

People are friendly and helpful. Reliable and explain very well about the service. Highly recommended. Customers are at ease. They will recommend extra services only when needed. You really can trust this service department.