South Dade Kia

From the minute I walked in there I experienced excellent service. Everyone from the sales man to the manager were very attentive. service. Everyone from the sales man to the manager were very attentive. More

Outstanding Customer Service By Mr. Kevin Contreras. Awesome Job & Experience I had Yesterday. From my walk up Greeting at the Door And Attention to Detail with my 2020 Kia Serrento Trad Kevin Contreras. Awesome Job & Experience I had Yesterday. From my walk up Greeting at the Door And Attention to Detail with my 2020 Kia Serrento Trade in. I had the pleasure in Test Driving Various Kia Models And I chosed The New Kia Sportage 2023 Gravity Gray in Color. Mr.Kevin paid Attention to my needs & Insured and Help me with the Whole Finance team to Stay within the limits of my Budget. Thank you Mr.Kevin For Caring and Helping me with the Finalized out come of my New Kia Car. Great Job to Mr.Kevin and South Dade Kia Team Members. FROM UNITED STATES ARMY VETERAN. Sgt.Efrain Tony Quintero Jr. More

My vehicle was ready on time. I was offered a loaner to use while my vehicle is being serviced. I was offered a loaner to use while my vehicle is being serviced. More

I bought a used vehicle there but unfortunately before i could actually take the vehicle home it had a mechanical issue. Salesman Rishaud did an awesome job of making me feel comfortable and no pressure a could actually take the vehicle home it had a mechanical issue. Salesman Rishaud did an awesome job of making me feel comfortable and no pressure as we looked and test drove the vehicle. Finance mgr Adam was awesome in working out a deal being totally transparent on a price that I was happy with. Unfortunately after the deal was done , the vehicle had a mechanical issue so the next day I returned to the dealership and everyone I met with previously was so apologetic and so shocked that this situation had happened. Manager Marcello was so helpful and they refunded my money instantly and were super professional about everything. I would definitely recommend this dealership because of the quality of people that work there. Salesman Rishaud was so caring that he followed up with me a couple of days later just to make sure I had gotten back home as I had driven 4 hours to visit the area while looking for a car. More

This was the first time that I have ever walked into a Kia dealership and let me tell you that off the bat the energy is completely different from any other dealership I have ever walked into. The sales a Kia dealership and let me tell you that off the bat the energy is completely different from any other dealership I have ever walked into. The sales associates are so welcoming. For example, I had sat down with Adam Good and Jose Delgado, they were extremely honest from the beginning and they told me to work with what I knew would be within my budget and even then they both made they went above and beyond and ended up getting me to sign into a lease for my dream car. They did not once make me feel like I was forced to leave with a car that same night, they told me to take my time and whenever I was ready to come back to them; usually when you go into a dealership they want you to test drive and sign papers right away but not at South Dade Kia, they really care about the costumer and their needs. I will definitely be sending my friends to South Dade Kia and I will be coming back to take another lease out with Adam and Jose. More

Service was great, they need more finance personnel, waited a long time for finance to see me waited a long time for finance to see me More

Freddy Lopez is an exceptional Service Excellence agent. I had been in communication with Freddy for weeks, and the deal finally came thru. He is a total professional, compassionate with my mother and famil I had been in communication with Freddy for weeks, and the deal finally came thru. He is a total professional, compassionate with my mother and family; very attentive to our needs during the long wait inside the dealership. The wait was not a problem, the dealership seemed very busy, which is a good thing for KIA. More

George Okoth was an outstanding salesman. He was honest and communicated with me clearly during the long wait for my Telluride. The price was fair and I couldn't be happier with my car. I He was honest and communicated with me clearly during the long wait for my Telluride. The price was fair and I couldn't be happier with my car. I am disappointed with the financing department, however. The day before I picked up my car, the dealership sent me an email with a link to the full invoice for my car. I clicked on it and reviewed the financing options. It clearly showed that I could finance the car at 5.39% for 72 months, which was the option I chose and submitted an application for pre-approval. However, when I met with Marcos in the finance department, he told me the rate was 6.49%. I immediately objected that this was not the rate Kia had sent me through the dealership. He said, "Let me see what I can do" and excused himself. He returned a few minutes later and said the best he could do was 5.49%. I insisted that I be given the rate that Kia had represented to me the day before, which was 5.39%. He then got his manager, who came in an explained that this was the best they could do. I reminded them that, as a practicing attorney for 30+ years, I know that Kia is bound by what it represents as available offers. He wouldn't budge, and said he had no control over the rate the banks offer. He also reminded me of what a great price I had been given on my car. In the end, I was forced to accept the higher rate. It only amounted to $2 more payment per month, but it's more a matter of principle. The manager gave me a Kia umbrella as an apology and offered some free service, but I live in Palm Beach County so that wasn't an option. I asked that he review this with management because there was some sort of breakdown, and as a customer it felt like I finally got to the finance stage and someone changed the deal on me (especially with initially telling me the rate was 6.49%). All of that said, I would definitely refer others to South Dade Kia and recommend they work with George. I would, however, caution anyone I referred to be certain what the finance rate is before arriving. More

Henry Blanco was great and very helpful , car was ready when they said and transportation was provided so I would not be inconvenienced, I appreciate that when they said and transportation was provided so I would not be inconvenienced, I appreciate that More

I had a great experience at this dealership. Everyone was extremely friendly and helpful. Rishaud helped me find the perfect car for me and took the time to show me every single feature after pu Everyone was extremely friendly and helpful. Rishaud helped me find the perfect car for me and took the time to show me every single feature after purchasing it. I would definitely recommend this dealership to others. More