South Dade Kia
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,473 reviews
5 Stars Lillian sold me a 2014 SOUL. She was very pleasant and easy to talk to. Lillian answered all my questions and made sure I got the best price. She and Lillian sold me a 2014 SOUL. She was very pleasant and easy to talk to. Lillian answered all my questions and made sure I got the best price. She and Leon teamed up to teach me how to use all the special features in the car before I drove off. In my dealings with the Service Dept, I found them to be polite, diligent, and thorough. I ordered leather seats and had them installed quickly.Great service all around. More
Horrible communication and cannot handle criticism Just had the worst, most unbelievable sales experience. I came to these guys with the easiest sales scenario ever. I had been watching these cars for Just had the worst, most unbelievable sales experience. I came to these guys with the easiest sales scenario ever. I had been watching these cars for a while and knew what i wanted. I told them online what car I was interested in. There was no negotiation, there was no walking the lot, no sales pitch, no test drive and no finance hassle as I was paying CASH! We came to an agreement and they were to send me the paperwork for signing since I live out of town. I asked for the paperwork to be delivered Wednesday morning to accommodate my work schedule. It did not come in until late Wednesday evening and then it had incorrect name spelling on the title and contract of sale. I was told the paperwork would be resent, so I scheduled around this with my work schedule. When the paperwork did not arrive two days later I called and was told that there would be no new paperwork and that I just had to strikethrough and hand write in the corrections. By this time I had rearranged my work schedule twice and it caused my wife to drive 45 minutes each way so we could do a notary signing of the documents. I was also told on two occasions that Nelson Meija would call me or send me documents which he never followed up on. I voiced my concerns and asked them to help me out by assisting in getting the car to the town I live in. I was informed via text message of all things to either accept the original deal or walk away. I asked for a call from upper management - nothing came. I called Frank the sales manager, and all anyone wanted to do was throw their co- workers under the bus for not handling this properly, but they never put any effort into making it right by me. Thirty minutes after my wife and I notarized the documents I received a call from Frank the sales manager on a blocked line talking in low tones telling me that they were pulling out of the deal and we're unwilling to sell me the vehicle that I had chosen - end of conversation - no explanation, no apology - and I hadn't even yelled or cursed at them. The worst skills in dealing with people that I have seen. More
Because my wife and I have a Kia Sorento and a Kia Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Do Sedona. We bought them at this dealer and so far we are extremely happy with the treatment. All my life, prior to buying my Sedona, I was a Ford Dodge man... but now I am a Kia customer and very satisfy with it. Gonzalo Pedroso is always there for us and if we dont call him, he will call us to make sure that everything is in order. Again thank you all for your great customer service. More
Gilberto was professional and very nice. He called as soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service soon as he found problem and had my car ready the same day. i will definitely be bringing my car back for service More
Very good service, he explained everything that was needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast an needed for my 2nd service, and the service only took an hour and 15 minutes and contacted me when the vehicle was completed. I was amazed how fast and great this service was. More
Bad treatment to customer. I hope that anyone that thinks about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event t about putting a hold fee for a pending deal/negotiation gets a letter in writing assuring you of when you will get that hold fee back, in the event that you don't decide to buy the vehicle. More
I have been taking my vehicle here since it was purchased at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work at Kendall Kia. The service has been great and accurate on the services needed. Keep up the good work More
It took over 2 hours for oil change and brake check, unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car s unacceptable. Poor customer service and communication. After complaining I was told the reason for the wait was for a test drive. Mike tested car stated brakes normal. Yes, they fixed the brakes but they didn't report the changes on the service bill. Happy brakes were fixed. In my opinion there too many chiefs and not enough Indians. Your staff needs to work on communication between each other along with customers. Thanks More
Fue una grata experiencia, nos trataron con todo profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. profesionalismo respeto y disposicion para aclarar todas las dudas sobre la compra ya que era nuestra primera vez. More
We had a great expeience at Kendall Kia. We highly recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the tim recommend Ray Ortega to all friends. Ray was professional and patient with us. He showed us every feature and benefit of the Sorento and took the time to set up our bluetooth and e services aswell as introduce us to the service department and even introduced us to Vladimir who works at service. The entire staff was friendly and attentive to what we needed. Kendall Kia made it very easy to buy my new Sorento!!! Thanks again Ray Ortega and the entire Kendal Kia staff!!! More