South Dade Toyota

I really don't understand how Toyota let guys like these ruin their brand. I went to this dealership to get a used car, and they tried to sell me a different one, because 'they wouldn't be able to get these ruin their brand. I went to this dealership to get a used car, and they tried to sell me a different one, because 'they wouldn't be able to get me financing for the other one', I actually reconsidered it and bought the car they recommended, and drove away. A week later, the sales man called me and told me I had to visit the dealership again to discuss some changes to the agreement. They wanted me to raise the down payment amount, and my interest rate had increased as well, because 'their financial institution' disposed so. So I said NO, and turned the car in, and they refused to give me my money back, they wanted to push me into buying another car! Finally they charged me for the miles driven, and for insurance for the week I drove the car, and I had to return the day after to collect my money. These people are snakes that would try to sell you a car no-matter-what. They're just clowns that don't know how to do business. More

Iam so happy I have a new car every body so nice and help me a lot I have a good deal thank you for every thing. me a lot I have a good deal thank you for every thing. More

From the initial contact with South Dade Toyota through George Cid then Asbert Cruz (my agent) to Roland Tariche (Customer Service Rep), my experience was professional. George sent me information as I req George Cid then Asbert Cruz (my agent) to Roland Tariche (Customer Service Rep), my experience was professional. George sent me information as I requested it. I was grateful for his prompt follow through. George assigned Asbert to me on Saturday. Asbert called to confirm our appointment, reviewed what I was interested in and was ready for me when I arrived at the Dealership. Aspert was incredibly patient with me as I needed to make some major decisions regarding type of vehicle I would purchase. Roland was also very good and patient with all my questions regarding the features of the vehicle before I drove it home. I know there was one more person -- who took the money -- I don't remember his name. He was also very thorough and professional. The staff that I encountered at South Dade Toyota are an asset to the company. I would recommend the Dealership - particularly the staff. More

Our first contact was Jose Lazo (Internet Sales Manager), and then Daniel Merejildo (Sales) , Servio Sanchez (Financing), Ronald Tariche (Delivery) & Rino Fabrizio (Service & Body Shop), joined the team, an and then Daniel Merejildo (Sales) , Servio Sanchez (Financing), Ronald Tariche (Delivery) & Rino Fabrizio (Service & Body Shop), joined the team, and worked all together to delivery what we needed as customers buying a new vehicle. They are professional, helpful, they answer all of our questions, concerns, etc. They where eager to solve any inconvenience as it should be, they know how to make a purchase of a new car a satisfactory experience, regardless. We drive kind of a distance, to purchase our vehicle at Southdade Toyota of Homestead, but worth the drive and the time, since we find they where eager to gave us the best deal after researching online and visiting other dealers (even that Southdade Toyota of Homestead dealer fee is on the high number range). We also purchased an additional warranty (7 years of coverage), as Servio Sanchez recommended. The additional warranty will cover the vehicle after the regular warranty expires. Regarding warranty fine prints, he explained that it works exactly as the regular warranty of the vehicle, but even better, (loaner included as one of the advantage / benefits, for example) and in case of any problems or not being satisfied, it is returnable. He help to gave us peace of mind regarding other negative customer's reviews about fine prints. We are glad we purchased our car at Southdade Toyota of Homestead. Thank you all. More

Excellent service, everyone seemed happy to work there and work with you. The establishment was clean. Daniela Nobili was excellent. Jose Miguel Martinez was helpful and ver courteous . Overall a great ex and work with you. The establishment was clean. Daniela Nobili was excellent. Jose Miguel Martinez was helpful and ver courteous . Overall a great experience. More

My experience was amazing from beginning to end. I fell in love with the Cordolla Sport 2014, and they had the color I wanted. Plus, they worked really hard to give me a great deal on my car. I definitely in love with the Cordolla Sport 2014, and they had the color I wanted. Plus, they worked really hard to give me a great deal on my car. I definitely recommend this dealership, they are awesome and very friendly. More

Even though I just bought a car this weekend, it's not my first time at this dealer. Mikey Wiliams from service is a pleasure to deal with. Very professional and actually cares that you're waiting for not my first time at this dealer. Mikey Wiliams from service is a pleasure to deal with. Very professional and actually cares that you're waiting for your car! I asked Mikey to refer me to a good salesperson and he directed me toward Daniel Merejildo. We test drove a few cars until I decided that I'd like a Corolla S. Very knowledgeable and helpful guy, here. Now comes the finance department. That part is never fun because the dealer and the customer want to both get away scot-free but it never happens. There's always a tug of war to be had. When it was all said and done, they gave me a decent fair-market price for my trade-in car and a decent price for the new car. The price could've still been better (being upside down or not), but I was at the dealer for 4 hours already and was tired of fighting. They worked the numbers, worked them again and worked them some more. To get the deal I did, I had to use their financing- even though my bank offered up a 1.59% better rate. Hence the 3 stars. After the car was delivered, Roland showed me how everything worked and was helpful. I was able to use all of the gadgets and drive the car home. However, once I got home I realized that they had not given me the vehicle registration in my paperwork. So I had to go back and retrieve it. There's where the star dock from customer service came from. All in all, a decent deal, though I did spend 6 hours at the dealer. More

I came to South Dade Toyota after someone on the Turnpike totaled my Corolla. I got out with the new, redesigned Corolla. George and Asbert were very helpful. After Asbert had all the papers ready, he exp totaled my Corolla. I got out with the new, redesigned Corolla. George and Asbert were very helpful. After Asbert had all the papers ready, he explained them carefully, answering all my questions, before I signed. I got a fair price (I had checked Consumer Reports). Asbert explained the car and went out of his way to program the car's Bluetooth technology with my cell phone (I didn't have that before - it's a great, necessary feature!!). A young lady (I regret I don't remember her name, as I was busy at work) called to make sure my experience was satisfactory; she advised me to make an appointment when I need maintenance, to make sure I get taken care of in less time, and asked me to call if I had any questions about anything. In all, a very good experience at this dealership. Thanks to all. God bless', Eduardo More

I only went in to veiw the cars I had an appt with a honda dealer for the following morning. thank you for your kindness. honda dealer for the following morning. thank you for your kindness. More

Manuel Rodriguez was very helpful and positive. Attitude is extremely important, and right off the bat, I liked his attitude. I would recommend the dealership because of this salesman. Terms of Use, I thi is extremely important, and right off the bat, I liked his attitude. I would recommend the dealership because of this salesman. Terms of Use, I think is crap. More