South Hills Kia

Anytime I make a call they are always so very helpful with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but alwa with anything I ask. My husband and I are very very please with it. The best customer service. Kayla was wonderful & not just this last time but always. More

This was our first experience with a Kia dealership and it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpf it was great. Only in for an oil change and tire rotation which we waited for. They also did a car wash!. The service department personell were helpful and knowledgeable. More

When you say there’s no reason to make an appointment for oil change, you guys should have an express lane for that only oil change, you guys should have an express lane for that only More

I have had my car for a year and have brought my car in twice and each time I have asked to have my car washed as courtesy. Both times they didn't wash my car, when I picked my car up last week I asked the twice and each time I have asked to have my car washed as courtesy. Both times they didn't wash my car, when I picked my car up last week I asked the young man if they washed it and he said yes......they didn't wash not! Not good customer service and disappointing More

I was very satisfied with all aspects of my car buying journey. From the sales person to the manager to the price. journey. From the sales person to the manager to the price. More

I made the appointment for the service center online, and there were no appointments for over two weeks out. I originally said that I had a ride fron the dealership, but circumstances changed. I tried callin there were no appointments for over two weeks out. I originally said that I had a ride fron the dealership, but circumstances changed. I tried calling the dealership, but got stuck with the AI bot with no humans available to help me. The dealership had no clear signage to the service center. I wasn’t greeted within the first ten minutes of waiting. When I got to the front, they struggled to find the appointment I made two weeks prior. It took the shop over 90 minutes to get me an estimate, when other shops do it in less than 20. And, no one in the shop offered me a ride to get to work on time while my car was in the shop. I ended up getting a Lyft. I’m not sure if the problem was fixed since there is slight hesitation in the engine, but I am reluctant to bring it back. It was a less than ideal experience that made me feel unappreciated. More

Staff is always professional and takes care of all issues within a reasonable time frame. within a reasonable time frame. More

Been going to this dealership for over 15 years. Very professional, very satisfied with the work that was done. Very professional, very satisfied with the work that was done. More

I think South Hills Kia is the best when it comes to customer service. Nice service and staff are polite customer service. Nice service and staff are polite More

Our experience with Gillian was smooth and pleasant. She was knowledgeable and confident in providing us with everything we asked or needed to know. Thank you. She was knowledgeable and confident in providing us with everything we asked or needed to know. Thank you. More