South Hills Kia

Great Everyone was so nice and treated us with respect. Never pushy and even negotiations were the most pleasant I’ve ever experienced. We had a great exper Everyone was so nice and treated us with respect. Never pushy and even negotiations were the most pleasant I’ve ever experienced. We had a great experience! More

Fair and convenient service South Hills Kia usually does fast good work and does not rake me over the coals like some service places. They are convenient with shuttle service too South Hills Kia usually does fast good work and does not rake me over the coals like some service places. They are convenient with shuttle service too. More

Terrible Customer Service on a Consistent Basis Couldn't schedule service for two weeks out on a replacement tire sensor - wouldn't let me speak to a service adviser or manager. Parts would be ther Couldn't schedule service for two weeks out on a replacement tire sensor - wouldn't let me speak to a service adviser or manager. Parts would be there in one day, but couldn't be installed for two weeks due to schedule. Called Cochran and scheduled for next week. Easy peasy. This was after they didn't terminate my last lease on time and caused a delinquent payment on my credit history. Avoid at all costs. More

Flexible schedule The scheduler said drop it off and leave it any day and they will get to it. I did just that and the next afternoon I was given an update on the servi The scheduler said drop it off and leave it any day and they will get to it. I did just that and the next afternoon I was given an update on the service. Since It needed tires the car had to stay another day. I expected the extra day but liked being updated on the progress (I.e., text message first thing in the morning with phone calls for updates). More

Excellent Service We have been very happy with the service department at South Hills Kia since the purchase of our automobile from the dealership. South Hills Kia prom We have been very happy with the service department at South Hills Kia since the purchase of our automobile from the dealership. South Hills Kia promised excellent service and they have lived up to their promise. Jaime Lucas is knowledgeable, courteous and thorough in regard to articulating the work that is to be completed and the cost of service. More

A little confusing but overall good Their tech seemed a little weird. They said they’d call for pickup but then I got a text from a service rep asking if I needed anything and if I did t Their tech seemed a little weird. They said they’d call for pickup but then I got a text from a service rep asking if I needed anything and if I did to let her know. I asked what the estimated completion time was and they said 15 minutes left. 15 minutes went by and it was ready so I went to pick up. I headed home with my car and about two hours later, I received a call saying my car was done. It had been done for two hours and I was home with it parked in my garage. Just seemed a little chaotic. More

GPS was not working Always have been treated so nicely. Alex has been nothing but great every time we have been there. We have bought 3 cars there and the service has bee Always have been treated so nicely. Alex has been nothing but great every time we have been there. We have bought 3 cars there and the service has been so good that is why we come back. More

Good experience They were great to work with. They were Timely, reliable and a decent price for servicing. They always go above and beyond to make sure the vehicle is They were great to work with. They were Timely, reliable and a decent price for servicing. They always go above and beyond to make sure the vehicle is safe! More

Consistently great An enjoyable experience every time Matt, Jamie and Eddie are always professional Brandon came out and detailed my issue and gave further advice An enjoyable experience every time Matt, Jamie and Eddie are always professional Brandon came out and detailed my issue and gave further advice Pat, Matt and Larry should be proud of their employees and how well they represent the brand More

pleasant complete attention to all details of buying a car. service was excellent. all employees were pleasant even the ones who were not dealing with us dir complete attention to all details of buying a car. service was excellent. all employees were pleasant even the ones who were not dealing with us directly. More