South Pointe Chevrolet

They took care of me needed new tires. I had to leave it overnight. Thank you. I had to leave it overnight. Thank you. More

Very easy to work with. Very easy to work with. Very easy to work with. Very easy to work with. Very easy to work with. More

Awful. Will never use this dealership again. Received their coupon flier in the mail. Called around 9am to schedule a brake pad replacement ($109), oil chan Will never use this dealership again. Received their coupon flier in the mail. Called around 9am to schedule a brake pad replacement ($109), oil change ($30), and tire rotation ($10). They scheduled me for 10:30am, and I dropped my truck off then. At 5pm, I called to check on my truck. They said I needed to confirm I wanted brake pads, 6 1/2 hours after I dropped it off. The price was almost double as well, and they said they had not applied the coupons yet. Ok. The next day I go to pick it up. They hand me a bill for almost $400. They said the rotors had to be turned. I told them I never agreed to that. The manager said "how do do think a brake job is done?" As if suggesting that rotors always have to be done too, which they obviously don't. Sometimes yes, but not always. He said the rotors were another $233 to have them turned. Insane. I can get 2 rotors and 2 pad sets for almost half that price NEW. He then said I can only use 1 coupon per visit, because he said ""grocery stores only allow you to use one per visit". After telling him I wasn't paying for the rotors, the manager did eventually lower the price to around $220, so basically another roughly $20 or so more than should have been. I pad it, told him I'd never come back. He didnt seem to care at all. No apologies for holding my truck for almost 24 hours for a couple hours job, no apologies for the miscommunication. He just didn't care. Also, the several previous times I've gone here including this one, they've always had new people. This time, I checked my truck in with someone on their 2nd day. The lady handling my repairs was in her 3rd week. Employees do not seem to last here, for whatever reasons, they have a high turnover in this area. BE WARNED. If you care about your vehicle, consider am alternative. More

A great experience. Fairly quick and easy, in and out. I would com back again Awesome!!! Fairly quick and easy, in and out. I would com back again Awesome!!! More

Everyone in the Dealership was very nice and delivered great service. They make the process of buying a car a pleasant experience. great service. They make the process of buying a car a pleasant experience. More

Very pleased with the service and the representative! Very courteous and willing to listen to my concerns. I will return for future service!! I was informed after inspection as to what to expect in repai Very courteous and willing to listen to my concerns. I will return for future service!! I was informed after inspection as to what to expect in repairs & cost. Thank you Southpoint service. More

Negotiated for a few days and at the end of it, they gave me a great price for my trade and came down on their new vehicle, good people me a great price for my trade and came down on their new vehicle, good people More

They were really easy to work with & the service was excellent! I really appreciated the free shuttle service! excellent! I really appreciated the free shuttle service! More

Overall a good visit to the service department especially on a Saturday. I plan to use them again in the future. Thank you on a Saturday. I plan to use them again in the future. Thank you More

A simple oil change. I could see that vehicle was complete. It took 5 minutes to locate the keys and invoice. Once that was located, I was appalled, that the listed price I could see that vehicle was complete. It took 5 minutes to locate the keys and invoice. Once that was located, I was appalled, that the listed price online to the price being charged was over four times. I refused to pay. The advisor “helped” me by taking 25% off. I wasn’t happy and still not happy on the advertised price and the price charged were dramatically different. Misleading? It absolutely is. Will I return? I doubt very seriously that I will. Will I spread the word about this incident? Most definitely will. Did I get treated fairly? I don’t really think so. Bottom line get the price, hard price, up front, in writing before you get work done here. More