South Pointe Chrysler Jeep Dodge
Tulsa, OK
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The lack of communication is an understatement. They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was som They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was something completely different. When they finally figured it out they didn't even overnight the part I waited a whole other week to get the part in, which in turn they ended up driving to another town to get it. Curious why that wasn't an option in the first place. The first week they looked for an issue that wasn't there because it was next to another car that had a gas leak and thought it was mine. Just highly disappointed that they had no since of urgency for the fact they had my car for three weeks. Insurance only pays for 4 days of a rental car. More
The service manager we worked with, Tommy, was very knowledgable and professional. He stayed in contact concerning the progress of our vehicle. Great job. knowledgable and professional. He stayed in contact concerning the progress of our vehicle. Great job. More
Best experience I've had at a car dealership. Called in and spoke with James about a new Cherokee. Agreed on pricing and arrived the next day to pick it up. The agreed upon price was honored and Called in and spoke with James about a new Cherokee. Agreed on pricing and arrived the next day to pick it up. The agreed upon price was honored and we had a great experience. Highly recommend. More
I took my truck in for an oil change and tire rotation. They did a vehicle inspection video. They were very courteous and timely. They make having my vehicle service a pleasant experience. They did a vehicle inspection video. They were very courteous and timely. They make having my vehicle service a pleasant experience. More
