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South Pointe Chrysler Jeep Dodge
Tulsa, OK
711 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 711 reviews
December 06, 2025
Despite having an appointment, I still ended up waiting more than three hours for service. They didn’t even remove the seat cover or the floor mat they used during the service. more than three hours for service. They didn’t even remove the seat cover or the floor mat they used during the service. More
by dim
Employees Worked With
Alejandra
December 06, 2025
My appointment was at 7:00am on Thursday but my vehicle was not looked at until around 1:00pm. I was not advised of this until I called to see why I hadn’t heard anything back yet. My service advisor was t was not looked at until around 1:00pm. I was not advised of this until I called to see why I hadn’t heard anything back yet. My service advisor was terrible at relaying the info from the technician. She said multiple times “I don’t know”, “I’m not sure”, and “maybe “. Those are not phrases a customer wants to hear. She was also very hard to contact. Didn’t respond to numerous texts. Phone calls were sent to voicemail. She forgot to put one of the repairs I’d requested on the work order. When asked if the service recommended was going to fix the main issue I had brought the vehicle in for she said maybe. That makes it very hard for a customer to approve the repair. Makes it sound like the technician is just throwing parts at it hoping it’s the answer. When I picked up my vehicle, the remote start wouldn’t work and it was functioning properly when I dropped it off. The entire touchscreen was inoperable. I came back within 10 minutes and alerted the service manager. We made an appointment for the next Monday. Midway on my drive home everything started functioning properly. I called the service manager Tyler him know. He then tells me that in many cases of the battery being unhooked during servicing it takes some time for everything to reset. My concern here would be that the technician didn’t run the vehicle the appropriate amount of time for the reset to occur, so how did he know everything was fixed? I’ve been coming to your business for many years and this was without a doubt the most troubling visit I’ve had. In the end, it appears that everything has been repaired and working properly, but I will find it hard to trust the process if I decide to use your services again. More
by jeff
Employees Worked With
Kaitlyne
November 30, 2025
Last trip in they neglected to reset mileage after oil change, missed a brake issue that was fortunately caught by a tire dealer. Was not as impressed this time. change, missed a brake issue that was fortunately caught by a tire dealer. Was not as impressed this time. More
by Askeytex
Employees Worked With
Frank
November 27, 2025
The dealer was on time to change the oil and filter. It was clean, the service writer pleasant and did not take long to complete the repair. The waiting area was clean and had good furniture. It had com It was clean, the service writer pleasant and did not take long to complete the repair. The waiting area was clean and had good furniture. It had complementary donuts but the case containing the donuts needed a good cleaning. It had three days of icing covering the outside. The coffee machine did everything but slice bread and dispense cream. Creamer needed to be refilled. The coffee cups were too small, coffee spilled out the cup. The towel dispenser next to the sink was out of paper. More
by rjtritschler
Employees Worked With
Alejandra Este
November 24, 2025
The check in was very friendly and quick. The video is really cool and the mechanic was really good at explaining what he checked and what was needed or not needed at this time to be service The video is really cool and the mechanic was really good at explaining what he checked and what was needed or not needed at this time to be service and why. Everyone was Great from start to finish. More
by Steve B
Employees Worked With
Alexandra Estebane , Andrew Roger's
November 22, 2025
My second Ram truck from this dealership. Very professional-no pressure sale. They truly want you to get the best vehicle for your needs! Very professional-no pressure sale. They truly want you to get the best vehicle for your needs! More
by Oaadrs
Employees Worked With
James in sales, and Chris- supervisor.
November 19, 2025
South Point Chrysler Jeep Dodge inspected my truck's brakes and pinion. They found both needed servicing and took care of it speedily. I asked them for a 4 wheel drive alignment which has removed the brakes and pinion. They found both needed servicing and took care of it speedily. I asked them for a 4 wheel drive alignment which has removed the shimmy I was experiencing while driving at highway speeds. Very happy. More
by rherring
Employees Worked With
Frank Bernabe
