South Pointe Chrysler Jeep Dodge
Tulsa, OK
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I’ve been taking my Dodge Nitro to this dealer for over twelve years. Never had any complaints about the work or the professionalism of the staff. Frank does a great job of explaining repairs and prioritiz twelve years. Never had any complaints about the work or the professionalism of the staff. Frank does a great job of explaining repairs and prioritizing the work that has to be done. More
Exceptional customer service. Tommy greeted my immediately with a warm and welcoming greeting. Made my service experience an absolute pleasure. He made sure to give me his card an Tommy greeted my immediately with a warm and welcoming greeting. Made my service experience an absolute pleasure. He made sure to give me his card and told me how to reach him directly should I need anything. Tommy was fantastic!! More
The lack of communication is an understatement. They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was som They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was something completely different. When they finally figured it out they didn't even overnight the part I waited a whole other week to get the part in, which in turn they ended up driving to another town to get it. Curious why that wasn't an option in the first place. The first week they looked for an issue that wasn't there because it was next to another car that had a gas leak and thought it was mine. Just highly disappointed that they had no since of urgency for the fact they had my car for three weeks. Insurance only pays for 4 days of a rental car. More
