South Pointe Chrysler Jeep Dodge

Always the best service and amazing with customer detailed feedback. An awesome, caring crew. Great discounts detailed feedback. An awesome, caring crew. Great discounts More

Excellent! I have recently had two vehicles in to the South Pointe CJRD Service Dept and in both instances Tommy, Joshua, and the technicians who worked on my c I have recently had two vehicles in to the South Pointe CJRD Service Dept and in both instances Tommy, Joshua, and the technicians who worked on my cars have been great. Even though parts were ordered for both cars and it took some time, Tommy kept me informed of what to expect, when the parts were due to arrive and the work would be completed. My experience could have been better. Much appreciated. More

I am 72 and have experience with dozens of dealerships. Tommy Moreland is the most thorough & detailed service advisor I have met. This dealer apparently hires the best. Excellent service and I will return Tommy Moreland is the most thorough & detailed service advisor I have met. This dealer apparently hires the best. Excellent service and I will return. More

Frank was my service advisor. He was always professional and very good at what he does very knowledgeable would recommend him to anybody. He was always professional and very good at what he does very knowledgeable would recommend him to anybody. More

The Commercial Fleet Department is Excellent! Always a pleasure to do business with these people. Perfection achieved. Always a pleasure to do business with these people. Perfection achieved. More

Great service Expedient and very pleasant to work with Time in and out was very nice Thank you Time in and out was very nice Thank you More

Excellent customers service clean establishment got the job done great analyst specialist diagnose all problems job done great analyst specialist diagnose all problems More

I’ve been taking my Dodge Nitro to this dealer for over twelve years. Never had any complaints about the work or the professionalism of the staff. Frank does a great job of explaining repairs and prioritiz twelve years. Never had any complaints about the work or the professionalism of the staff. Frank does a great job of explaining repairs and prioritizing the work that has to be done. More

Exceptional customer service. Tommy greeted my immediately with a warm and welcoming greeting. Made my service experience an absolute pleasure. He made sure to give me his card an Tommy greeted my immediately with a warm and welcoming greeting. Made my service experience an absolute pleasure. He made sure to give me his card and told me how to reach him directly should I need anything. Tommy was fantastic!! More

The lack of communication is an understatement. They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was som They had my car for 3 weeks. In the 3 weeks I had to call every time for an update, they would tell me abc was wrong, then the next time it was something completely different. When they finally figured it out they didn't even overnight the part I waited a whole other week to get the part in, which in turn they ended up driving to another town to get it. Curious why that wasn't an option in the first place. The first week they looked for an issue that wasn't there because it was next to another car that had a gas leak and thought it was mine. Just highly disappointed that they had no since of urgency for the fact they had my car for three weeks. Insurance only pays for 4 days of a rental car. More