
South Pointe Chrysler Jeep Dodge
Tulsa, OK
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Salesman James Kennedy was extremely knowledgeable and super helpful throughout the whole process! He was also always available for post-purchase questions. Thanks James! And Max was able to find Ram fi super helpful throughout the whole process! He was also always available for post-purchase questions. Thanks James! And Max was able to find Ram financing that beat my military bank finance rate - first time ever! More
They were fast, communicative and professional. The service coordinator Alejandra and the technician Andrew (I think was his name) were both very patient and answered several questions. Came in for The service coordinator Alejandra and the technician Andrew (I think was his name) were both very patient and answered several questions. Came in for one specific service and they didn't push for more at all. Great experience! More
Technician Datton was great! Explained things well and took time to show some of the issues. No issue with the work done to the vehicle. Communication tools of the service advi Explained things well and took time to show some of the issues. No issue with the work done to the vehicle. Communication tools of the service advisors is awful. Was encouraged to text the advisor, but never got a response from texts. Called the number provided and person could not provide any information. Finally talked to the advisor for update and he said he would call back and didn’t. After 3 hours, I called back. First they denied they said they would call me back, then admitted and made all kinds of excuses as to why they didn’t. Everything was always someone else’s fault. When I finally went to pay, I asked about the coupon I texted, he didn’t know anything about it, so I showed him and he made more excuses. He thanked me said he applied it, but when I asked because the total was not reflecting, he made more excuses and said it was there, but wasn’t showing up right. He then redid it and it was finally reflected in the price. From the beginning, the communication has been awful. Advisor wouldn’t answer questions with a straight answer and his answers kept changing. This is not the typical experience I have had at this dealership. Past experiences have been exceptional. More
They offered a fair price right up front. The salesman (Cameron) was courteous, willing to work with me to find the vehicle that matched my requirements. He answered my questions and moved The salesman (Cameron) was courteous, willing to work with me to find the vehicle that matched my requirements. He answered my questions and moved the deal along rapidly. More