Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

South Pointe Chrysler Jeep Dodge

Tulsa, OK

Overview
Reviews
Vehicles
4.7
676 Reviews
Call Dealership (918) 770-0985
View Awards

9240 South Memorial Drive

Tulsa, OK

74133

Directions

By Type

Showing 676 reviews

November 30, 2023

Very helpful and friendly staff Quick and good service Would definitely return here for service More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baleigh hamilton
Report | Print
Dec 01, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Good service & informative . Clean waiting area and very polite staff. I like that they wash your car after service. More

by Mbush64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Harvey
Report | Print
Dec 01, 2023 -

South Pointe Chrysler Jeep Dodge responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

I have no confidence in the recommendations which were made for additional services. I asked for a specific time table for how long the repair would take and was told days to weeks, which makes it extreme More

by eblej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Baleigh
Report | Print
November 23, 2023

Don't really consider the time for the online appointments and not very good customer attention More

by fernevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Report | Print
November 23, 2023

Frank is the man - 1st class service- honest and up front - appreciate his hard work - he needs a raise More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 29, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Frank provided first class assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

All the people that I have come in contact with have been very helpful especially Frank Bernabe. I am very confident that I can trust them 100%. And I would recommend them to anyone. More

by davida74445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
Report | Print
Nov 29, 2023 -

South Pointe Chrysler Jeep Dodge responded

That's wonderful to hear about your positive interactions, especially with Frank! Feeling confident and trusting the team with your car is crucial, and it's great that they've earned your recommendation based on their helpfulness and reliability. Thank you for your business!

November 19, 2023

There’s always a long wait. It takes several days to get anything done. It took five days for them to install a new alternator and battery. No one answers the phone at the servi More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bayleigh
Report | Print
Nov 22, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for bringing this to my attention. I apologize for the extended wait times you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jwmoore@BobHowardAuto.com. I look forward to speaking with you. Jay Moore General Manager| South Pointe CJDR jwmoore@BobHowardAuto.com

Nov 27, 2023 -

Unhappy responded

They never have a loaner to give you while other car dealerships give loaners. I have 2 friends that have a Toyota and a Mazda CR-V that get loaners and another one that has a Lexus that always gets a loaner. Then it took 5 trips to your dealer to find an oil leak after I had a new oil pan and a water pump installed. It kept leaking oil. I really can’t wait to get rid of this Jeep. And I won’t buy another one even though this is my 3rd Jeep.

November 17, 2023

Honored the advertised price. Most dealers try the bait and switch or say not everyone qualifies More

by Satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James k, sean
Report | Print
Nov 21, 2023 -

South Pointe Chrysler Jeep Dodge responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Everybody was very friendly and helpful Baylee was great and everything got take. Care of More

by Fatdaddyspubgrille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bayleigh
Report | Print
Nov 16, 2023 -

South Pointe Chrysler Jeep Dodge responded

It's fantastic to hear that you had a great experience and that Baylee provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Katlyn was certainly the highlight of my day. Very professional,and she is very customer friendly More

by terry.tuggle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn
Report | Print
Nov 11, 2023 -

South Pointe Chrysler Jeep Dodge responded

Thank you for your kind words for our staff, we appreciate it!

1
...
44
45
46
...
68