South Pointe Chrysler Jeep Dodge

Very good service. I went in to get an oil change and they were very helpful and kept me updated on everything! I went in to get an oil change and they were very helpful and kept me updated on everything! More

Excellent work. They seem to be honest with what needs to be done. Easy to schedule. Love Baleigh and Frank. They seem to be honest with what needs to be done. Easy to schedule. Love Baleigh and Frank. More

Bought used Truck. No pressure. Went to dealership twice before making purchase with Jose. Received great deal based on CARFAX and did not have to put money down bec No pressure. Went to dealership twice before making purchase with Jose. Received great deal based on CARFAX and did not have to put money down because loan to value was where it needed to be. Coworker recommended them and I will now as well. More

Went to South Pointe CJDR for and oil change and Frank had me in and out quickly. had me in and out quickly. More

I completed a vehicle transaction at this dealership involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been involving a trade-in on August 8th. At the end of the deal, I was owed money and was told I would receive the funds within two weeks. It has now been a month, and I have heard nothing from them. Additionally, the salesman was not transparent about the condition of the vehicle I traded in. He claimed it had passed their multi-point inspection with no issues, which was clearly not true. While I didn’t expect the vehicle to be flawless, I was disappointed by the lack of honesty. On top of that, the dealership never mentioned a documentation fee during the negotiation process but added it in at the end without any discussion. Overall, I would not recommend this dealership to anyone. More

Worst experience purchasing a vehicle ever. We were harassed by text messages from other salespeople while sitting our salesman’s desk. A total of 4 different messages. A week later still re We were harassed by text messages from other salespeople while sitting our salesman’s desk. A total of 4 different messages. A week later still received text messages. Hello Miranda I don’t want to be a bother just help you if you are interested in getting another car. I will have to keep contacting you until I can get an answer so please let me know either way what you want to do. Thank you James South Pointe CJDR My reply Leave me alone. Yes you are being a bother. I bought a vehicle from your dealership. You and the staff at South Pointe CJD have me not wanting to recommend your company. More

Professional, friendly and great service. I would recommend South Pointe Jeep service department to everyone. I would recommend South Pointe Jeep service department to everyone. More

Very accommodating. Each person I dealt with was extremely knowledgeable about the vehicle I was interested in. They went the extra mile to find the exact options I want Each person I dealt with was extremely knowledgeable about the vehicle I was interested in. They went the extra mile to find the exact options I wanted. More

I visited the service department today for my 30K service. As always, Frank provided excellent customer service and communication throughout the day. My vehicle was returned on time and and as expect service. As always, Frank provided excellent customer service and communication throughout the day. My vehicle was returned on time and and as expected. More

The service dept lacks time management and customer communication skills. There’s a disconnect in there process. I dropped off my vehicle at 9:30am (scheduled appt), and was told it would be ready in 2 communication skills. There’s a disconnect in there process. I dropped off my vehicle at 9:30am (scheduled appt), and was told it would be ready in 2 1/2 hrs. I called 6 hrs later to get a status and pick up my vehicle. I was then told it would be ready in 1 hour. I got there an hour later, and still had to wait another hour before my vehicle was ready. Completely ridiculous! On top of that no apology or nothing, they could care less. More