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South Pointe Chrysler Jeep Dodge

Tulsa, OK

4.7
742 Reviews

9240 South Memorial Drive

Tulsa, OK

74133

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Showing 742 reviews

November 19, 2025

South Point Chrysler Jeep Dodge inspected my truck's brakes and pinion. They found both needed servicing and took care of it speedily. I asked them for a 4 wheel drive alignment which has removed the More

by rherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Bernabe
Nov 20, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 18, 2025

Sold me a truck that had an incomplete service and not even owned it a year and Transmission is bad and after talking to management no one was willing to help with the situation. More

by LD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shades Eid, Chris Cox, Sean Kerns, Chance.
Nov 20, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience. I'm truly sorry to hear about the issues you've encountered with your F-150 and the frustration this has caused, especially during your family trip. That is certainly not the experience we strive to deliver. Your feedback is important to us, and we are committed to improving based on it. Jay Moore General Manager 918.392.7369

November 17, 2025

Ethan was really helpful and answered all of our questions. We had zero issues and all staff members were nice. More

by jessica.s.wallace83
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan
Nov 19, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2025

They did a awesome job on my oil change we walk around for a bit and looked at the other cars they have and it only took about 30 minutes and they even washed my car. More

by Adenholt75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Nov 17, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Chrysler Jeep Dodge Ram! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2025

The Service Department is outstanding every time 10 out 10 we would recommend if you need service go check them out More

by Jlf22464
Recommend Dealer
Yes
Employees Worked With
All the service is g
Nov 17, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

November 13, 2025

Everyone from James our salesperson to our finance and the GM were wonderful and professional. More

by Katherinevelez726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bouse and Juan Charqueno
Nov 15, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hello, we're happy you found our staff to be so supportive during your experience here at South Pointe Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

I was very pleased with the lady that helped me make an appointment - but my actual appointment was very disappointing. Staff was nice but not helpful. I was told a shuttle would take me to work at 7:30 am More

by Bree H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra
Nov 14, 2025 -

South Pointe Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback. While I’m glad to hear that your scheduling experience with Alejandra was positive, I’m very sorry that the rest of your visit left you feeling disappointed — that’s never the experience we want for our guests. I apologize for the miscommunication regarding the shuttle availability. We understand how important timely transportation is, especially when it impacts your work schedule, and we’ll be reviewing this with our team to ensure we set clearer expectations going forward. Regarding the concern with your hood, I’m sorry for the confusion and frustration this caused. We should have communicated more clearly and taken the extra steps needed to ensure you understood our findings. Your comments highlight an opportunity for us to improve both our accuracy and our communication with customers. We appreciate your note about our staff being friendly, but we also want every part of your visit to meet that same standard. If you’re open to it, I’d welcome the chance to speak with you directly and look into this further. Please feel free to contact me at your convenience — we truly want to make this right. Thank you again for your feedback. Jay Moore General Manager 918.392.7369 jwmoore@Group1Auto.com

November 11, 2025

Overall experience was good, only complaint was the windshield has small crack that wasn’t disclosed on purchase and didn’t notice till next morning. Feel like it should be replaced More

by Tpwalsh13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Nov 11, 2025 -

Tpwalsh13 responded

The windshield has a small chip in it and was not disclosed upon purchase

Nov 13, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi there, thank you for taking the time to share your feedback. We’re glad to hear that your overall experience was positive, though we’re sorry to learn about the issue with the small crack in the windshield. That’s not the kind of surprise we want any of our customers to have. Please reach out to us directly so we can review the situation and see how we can make this right. We appreciate your business and the chance to address your concern.   Jay Moore General Manager jwmoore@Group1Auto.com

November 10, 2025

This is a great dealership. Very friendly staff in the service department. I didn’t have a long wait for my oil change. More

by kellydcichon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Moreland
Nov 13, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

The sales person was excellent held my wife’s hand thru the whole process. Alex was amazing More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex was amazing
Oct 31, 2025 -

South Pointe Chrysler Jeep Dodge responded

Hi Jeff, thank you for your kind review; we are happy to pass along your comments to Alex here at South Pointe Chrysler Jeep Dodge Ram! We hope to be of service to you again in the future. Best wishes, South Pointe Chrysler Jeep Dodge Ram

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