South Pointe Honda

New Honda I had a great experience! This is our second purchase at South Point. Both salesmen were great. Quick and easy process, no pressure. Thank you! I had a great experience! This is our second purchase at South Point. Both salesmen were great. Quick and easy process, no pressure. Thank you! More

Worst experience fter our family vehicle was totaled this last summer, we decided to give South Pointe Honda a try. Worst Mistake! I wish I would have looked at the wa fter our family vehicle was totaled this last summer, we decided to give South Pointe Honda a try. Worst Mistake! I wish I would have looked at the warning signs and not follow through with the purchase. We saw a GMC Acadia online, so went to SPH to look at it. They had just gotten it and hadn't fully went through it, so they took us into the garage to look at it. We test drove it and found little things wrong, but they assured they would fix them. We decided to purchase. We even spent an extra $2,500 on a warrant that covers "anything the oil touches." After purchasing, it took around a month to actually get the car. Each time they would call for us to get it, we would drive it and the check engine light would come on, or this grinding noise would continue to happen, so we would turn around and take it back. They replaced a couple spark plugs and told us with it being a used vehicle, the Check Engine light would just be on but that they thoroughly checked it out, and hooked it up to the computer for diagnostics. This happened multiple times. I needed this vehicle that I was paying for, so I when they assured me that everything was alright, I agreed with them and took the car home. WORST MISTAKE! I'm a mom that works a lot, and I have a commute between taking my children to school and work. I have had the vehicle not even 6 months, besides the grinding noise, it has now begun to not shift while going down the highway, and saying reduced engine power. I took it into SPH Chevy (per SPH request) I'm told that so far, all spark plugs and coils are misfiring, and that there is a big oil leak. It took 6 days for them to get in contact with my warranty company. I'm now being told that my warranty does not cover any of this and that it will be an extra $1,600 atleast. How does that happen in less than 6 months!? I have talked to managers so many times. Nothing is being done, this has been the biggest pain and the worst customer service experience from the very beginning. Now I'm stuck paying for this lemon of a car, and its become risky to drive my children in. This was my primary vehicle, something that I'm supposed to trust having my children is but it turns out to just be a lemon. I do not recommend SPH, they are definitely salesmen that take advantage where they can and will sell you "warranties" just to make an extra buck. More

Used car sales I purchased a 10 year old vehicle with paint chipping and management believes I would willingly add $788 to the cost to purchase protection from fadin I purchased a 10 year old vehicle with paint chipping and management believes I would willingly add $788 to the cost to purchase protection from fading paint and stains. How ridiculous is that. More

Excellent service The whole experience was straightforward. No tricks or gimmicks. The salesman knows the vehicles well and answered all of our questions. A very good s The whole experience was straightforward. No tricks or gimmicks. The salesman knows the vehicles well and answered all of our questions. A very good selection of vehicles. More

Wonderful experience! Ariel, Chris and Chris (in finance) were very helpful and made it a wonderful experience! Ariel took the time to show us all the features of the car b Ariel, Chris and Chris (in finance) were very helpful and made it a wonderful experience! Ariel took the time to show us all the features of the car before driving away. It was above and beyond! More

New car purchase Eric was so kind and easy to work with. I appreciated his assistance and time teaching me about all the technological advancements of my new Pilot. Eric was so kind and easy to work with. I appreciated his assistance and time teaching me about all the technological advancements of my new Pilot. More

Great car, great service I recently had a terrible wreck in my previous CRV.. it kept us safe from serious injury. I bought it from South Pointe Honda last year so I bought an I recently had a terrible wreck in my previous CRV.. it kept us safe from serious injury. I bought it from South Pointe Honda last year so I bought another one this year from South Pointe. I was treated well, especially from Roy Hinkle, and I appreciate the way Honda treats veterans! I feel right at home in my new CRV. Bryan Pollard More

Low pressure experience thanks to Roy. Actually enjoyed buying a new car! He was very informative and should us everything on the car and how to get the most out o experience thanks to Roy. Actually enjoyed buying a new car! He was very informative and should us everything on the car and how to get the most out of it. The process of financing the car was easy too! They listened to what we had to say and what we wanted. Great experience! More

Would definitely recommend this dealership. We had a very good experience with this dealership. Our salesperson Bob was great, he showed us everything on the car, which was very helpful. We had a very good experience with this dealership. Our salesperson Bob was great, he showed us everything on the car, which was very helpful. More

Leased 2nd Honda I cannot say enough good things about Jay Hamblin. I met him 3 years ago while seeking more information about leasing a car. He was informative and ha I cannot say enough good things about Jay Hamblin. I met him 3 years ago while seeking more information about leasing a car. He was informative and happy to help answer my MANY questions. I have since leased my 2nd Honda through him and will always come back to do more business with him. He's easy going, informative and straight to the point. There's no BS or behind-the-curtain with him, everything is straight forward. He even had multiple cars pulled up front for me upon my arrival and really rolls out the "red carpet" for you. More