South Pointe Honda

Top Notch Purchased new vehicle in 2017 , sales folks explained everything, costs, trades, insurance needs. financing. Top notch folks, Serviced twice for Oil Purchased new vehicle in 2017 , sales folks explained everything, costs, trades, insurance needs. financing. Top notch folks, Serviced twice for Oil filter tire rotations. No problems. Service fantastic, super waiting room with amenities. Best dealership I've been to in last 50 years.. More

Oil change and engine repair I took my Honda in for scheduled oil and filter change. While there the engine noise I asked about was diagnosed and repaired under factory warranty. I took my Honda in for scheduled oil and filter change. While there the engine noise I asked about was diagnosed and repaired under factory warranty. My service representative, Erik, was very helpful in both explaining and expediting the repair. I have always had a good experience there when servicing my car whoever the service representative happened to be. More

Sold me a lemon then verbally abused me. I bought a used Honda Element from SPH in January. Will, the salesman was kind. Four days later the car wouldn’t start. I texted Will the first and se I bought a used Honda Element from SPH in January. Will, the salesman was kind. Four days later the car wouldn’t start. I texted Will the first and second time. I called the dealership and John answered as Will was on leave. He said to bring the car to Tulsa and they would fix it and give me a loaner car. I did a lot of research on the problem in the meantime. Soon they called and said it was ready. They ran electrical tests and checks. I was very confused, because I spent a lot of time, money, and time off work for them to say they didn’t actually fix anything. John said he would talk to the mechanic. The next day Will returned and asked why I hadn’t picked it up. I explained I was waiting on John. Then Ryan called me. He is a manager, and maybe one of the worst people I have ever met. He began patronizing me, saying “in his heart of hearts” he knew it was fixed. Not interested in his feelings I asked what the mechanic thought, and shared the online information filled with possible fixes. He became defensive while I tried to reason with his intellect, but I couldn’t get past his pride. He then asked why I had kept his loaner car so long, and started to insinuate I was keeping it. He soon let on he had an interested buyer, which is why he needed it back. Then he said maybe I was one of those women “who go on Web MD and think they have something terrible when its something minor.” After being insulted, patronized, bullied and showered with sexism the likes of which I have never seen from educated men, he told me to bring back the rental THAT EVENING, giving me only a few hours to get off work and rush to Tulsa. When I arrived, no one would look me in the eye. Will was kind as usual. A few days later, the car wouldn’t start. The air bags turn themselves on and off while driving. The stereo switches from the left to the right of the vehicle going over bumps. Will said he would check with Ryan, and none of them have called me back. I called Chris Cox, the general manager last week and this week kindly asking for a return call, nothing more. Both calls have been ignored. They have a lovely façade, but they are worse than the overt snake-in-the-grass dealers, because at least they have the decency to look you in the eye while they screw you over. I told Ryan I would write him an honest review if his “heart of hearts” was wrong. So here it is. If you enjoy vehicles that start, or men who value and respect women, if you’re a man who respects women, I wouldn’t shop here. More

Excellent Service I brought my car in for an oil change and a general check over. My visit was short and sweet with no problems. They even washed my car which I appre I brought my car in for an oil change and a general check over. My visit was short and sweet with no problems. They even washed my car which I appreciate very much. I love my Honda Accord...thank you for helping me keep it an A+ ride Mr. Eldorado. More

Unbelievable Service Mr. Smallwood of South Pointe got us in and out at 6:45 when the department closes at 7 PM. He had a great attitude. We had a dead battery. We need Mr. Smallwood of South Pointe got us in and out at 6:45 when the department closes at 7 PM. He had a great attitude. We had a dead battery. We needed the car so my wife could go to work the next day. He stayed just past 7 to get it done. He was a pleasure to work with. More

Second to none! We had a great experience at South Pointe Honda!! Our friend, Paul Hallock, is the man to go see and have help you find the exact vehicle you want. He We had a great experience at South Pointe Honda!! Our friend, Paul Hallock, is the man to go see and have help you find the exact vehicle you want. He took great care of us as well as their friendly and courteous staff. A plus was they have the biggest selection of the models we wanted to look at going into the purchase. We can't say enough good things about our time there and highly recommend anyone to check them out for a new or used vehicle. Ask for Paul. More

Worthless! I love my car but South Pointe Honda's service was pathetic. They're rude. They're scuzzy. According to Honda's website, I needed to call my local d I love my car but South Pointe Honda's service was pathetic. They're rude. They're scuzzy. According to Honda's website, I needed to call my local dealership if I needed my Honda Financial Account Number. So I call South Pointe because that's where I bought my car. After being transferred to 5 different departments, someone told me that I would get a call back "in a few minutes." After an hour went by without a call back, I called again. The gentleman I talked to was absolutely rude and interrupted every time I tried explaining my situation. I refuse to EVER go there again. And I'm definitely letting all my family and friends know that they are horrible. More

Bought a defective car I bought a car, and refused to accept it. I bought a brand-new 2017 Honda Civic Sport Touring in Luna Silver. I searched for the car, found it at Sout I bought a car, and refused to accept it. I bought a brand-new 2017 Honda Civic Sport Touring in Luna Silver. I searched for the car, found it at South Pointe Honda, Tulsa, OK, and travelled 125 miles to get it. Upon arrival, I drove the vehicle and briefly inspected it (although it was as very dirty/dusty). I spent the next two hours working with salesmen and finance. After all the paperwork was done, the car had been detailed and I was ready to go home. Upon final inspection I first noticed a thumbnail scratch on the door handle - which prompted me to give the rest of the rest of the car a good look. To my surprise/shock, I found the following: -scuff/scratch on left front bumper -scuff/scratch on right quarter -paint chipping/peeling on the rear lid After noticing all this damage/defect on a "new" vehicle, I refused to accept it. The worst part about it was that the salesmen couldn't/wouldn't find me a comparable vehicle, and the dealership still hadn't refunded my down payment after three days. More

All around great experience! Bob Wise and his crew were super helpful, straight forward and expeditious! In finance, Eli Davis was very friendly and easy to work with. Overall, I Bob Wise and his crew were super helpful, straight forward and expeditious! In finance, Eli Davis was very friendly and easy to work with. Overall, I can't think of a single negative aspect. Great car buying experience! More

New 2016 Honda CR-V I recently purchased a Honda CR-V from Geoffrey Jameson at South Pointe Honda. He was very friendly, professional, and patient. He took the time to si I recently purchased a Honda CR-V from Geoffrey Jameson at South Pointe Honda. He was very friendly, professional, and patient. He took the time to sit down with me to go over options for my budget. After I purchased the vehicle, he made sure it was cleaned and all ready to drive off the lot. He also took the time to go over how to work everything in my new car. I've always disliked the whole car buying experience, but he made it very easy and enjoyable! I will definitely recommend this dealership to friends and family. Thank you again South Pointe! More