South Pointe Honda

They have an excellent service department and fair and sensible pricing, especially when the problem is difficult to find.. sensible pricing, especially when the problem is difficult to find.. More

Paul B. was so great to work with! He was everything you could hope for in a "service coordinator"(that's my name for these guys). Also, they were super bu was so great to work with! He was everything you could hope for in a "service coordinator"(that's my name for these guys). Also, they were super busy in the service department first thing this morning, but I don't feel I was there too long. It was a very good experience. 9/10/24 More

Terrible! ! I will never go back for service or to purchase another vehicle. I had the worst experience there today that I have ever had any place before. ! I will never go back for service or to purchase another vehicle. I had the worst experience there today that I have ever had any place before. More

They talk good care of us, even if it’s a free Honda issue , yup issue , yup More

I haven’t had a lot of experience with the dealership, but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at but I have with the service department. I didn’t have a very good experience yesterday with service department. I had a 1230 appointment arrived at 12:15 checked in . By three. I did not hear tried to call the service person did not answer by text or call 330. I went to the service desk and lo and behold, my car was ready, check out memory for seat had been changed,,mirrors were out of kilter. I was not a happy camper. Check my service in the memory on the oil change was not changed. At 4:20 I receive an email saying my car was ready. Makes me wonder if I had not went to the service desk if I had had to wait till 420 to pick up my car I have had my car service there ever since I bought it in 2019 have been happy but yesterday was a bad experience. More

I recently visited South Point Honda for my new car's first oil change, and I was very pleased with the service. The staff was friendly, professional, and efficient. The waiting area was clean and comfor first oil change, and I was very pleased with the service. The staff was friendly, professional, and efficient. The waiting area was clean and comfortable, making the short wait pleasant. They explained everything clearly and didn’t try to upsell unnecessary services, which I appreciated. Overall, it was a smooth experience, and I would definitely recommend them for any car service needs. More

My check in was promptly and Wyatt was amazing. I told my friends how quickly the service was done and they should consider taking their cars there. Thank you Wyatt and South Pointe Honda for alway I told my friends how quickly the service was done and they should consider taking their cars there. Thank you Wyatt and South Pointe Honda for always giving me the best service.❤️ More

Great service every time I come. They are very trustworthy and always make me feel confident in their instruction and recommendations. They are very trustworthy and always make me feel confident in their instruction and recommendations. More

I had to go into the office to be greeted. I arrived at 3:13pm and was told it would be hour and 30 mins. I waited hour and 45 mins before I texted my advisor. No response. Walked over and a I arrived at 3:13pm and was told it would be hour and 30 mins. I waited hour and 45 mins before I texted my advisor. No response. Walked over and asked about my status. She claimed my car was up on rack and it would be another 30 mins, this was around 5pm. Needless to say, I left after 6pm. What did I get, an oil change and filters replaced. Almost 3 hours. I came back to this dealership after my previous visit went was seamless. Matthew who worked on my car was rude to me because, I was walking outside around and felt I was in his way even though he was not working on my car at the time. He should try sitting for hour and 45mins. That gets old real quick. Basically my car just sat there until, I said something. Allison was pleasant but I feel too many people behind their desk and not enough assisting to help. I try to take each vist with a grain of salt but sometimes you have to change. More

First class service, done well and quick. Pleased the new fluid level was exact. Two previous honda dealers who shall remain unnamed-- each overfilled. Thx--drb Pleased the new fluid level was exact. Two previous honda dealers who shall remain unnamed-- each overfilled. Thx--drb More