South Pointe Honda

Went in for an oil change and tire rotation appointment scheduled for 7am (which was the earliest option) and showed up on time. Once there, it was heavily overbooked and 8 other cars were already in line. scheduled for 7am (which was the earliest option) and showed up on time. Once there, it was heavily overbooked and 8 other cars were already in line. I was told 1:30 hour wait and instead waited over 2:30 for simple maintenance I could have done in 45 minutes. Worst of all, the car was finished within 1:30 hours but they needed to do warranty paper work and all that was needed was my address and it would be done promptly. And after that I waited another hour with my car already having been done. I had to go up to the service desk and confront them just to get it finished up. More

Excellent service department employees. Very knowledgeable friendly honest and professional. The courtesy ride to and from the dealership is a wonderful plus. Very knowledgeable friendly honest and professional. The courtesy ride to and from the dealership is a wonderful plus. More

Extremely friendly and quick and reliable service! The process from scheduling my service appointment via app, to dropping off the vehicle, to being notified it was ready to be picked up was seamless! The process from scheduling my service appointment via app, to dropping off the vehicle, to being notified it was ready to be picked up was seamless! More

They are always friendly, professional, quick, and efficient! Fixed my tire for free. Gabe took good care of me. efficient! Fixed my tire for free. Gabe took good care of me. More

They have a very freindly and knowledgeable staff that is very willing to work with you. Easy scheduling. Service was great. very willing to work with you. Easy scheduling. Service was great. More

It was the best car buying experience I have ever had. Everyone was extremely friendly and helpful. Everyone was extremely friendly and helpful. More

May 31, 2025 Gabe Huffman was the service advisor for my 2012 Pilot. He was prompt to greet me for my 7:00 appointment. I noticed his thoroughness to make sure all my requests and concerns were noted and ad 2012 Pilot. He was prompt to greet me for my 7:00 appointment. I noticed his thoroughness to make sure all my requests and concerns were noted and addressed appropriately. I asked him to make sure the recommended spark plug change was necessary, and after he checked with the mechanic, his response aligned with Honda’s maintenance schedule based on my quick research. I mentioned needing to bring my wife’s vehicle in next weekend and that I’m shopping for tires. He gave me his direct number and encouraged me to reach out to make sure they had my choice of tire ready to go. He also walked me through which route to go with replacing 2 or all 4 tires based on the model of Pilot. Gabe is the ideal advisor and I’m looking forward to working with him again. Oh, and I always enjoy the complimentary donuts! More

Very friendly environment. The atmosphere was laid back and I didn’t feel pushed or judged at any time while I was there. The atmosphere was laid back and I didn’t feel pushed or judged at any time while I was there. More

Well, I could say is the girl that dealt with me was very sweet and very knowledgeable. Her name was Allison and we really liked her. She was very efficient and she called me up and we got the car done a goo sweet and very knowledgeable. Her name was Allison and we really liked her. She was very efficient and she called me up and we got the car done a good time. She listened what she was great I will ask for her again. More

Our experience was so easy and made our car purchase go smoothly and our salesman was a pleadure to work with. smoothly and our salesman was a pleadure to work with. More