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South Pointe Honda

Tulsa, OK

4.7
1,317 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,317 reviews

July 14, 2024

I got they were backed up but it took two hours but that’s what they told me More

by Ohp255r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Jul 15, 2024 -

South Pointe Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

July 13, 2024

I’ve owned over 60 cars in my lifetime and this dealership was been very easy and friendly to work with. They’re honest and upfront. More

by Casey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed smull
Jul 14, 2024 -

South Pointe Honda responded

Hi Casey, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Eli Davis & his team were fantastic start to finish. I appreciated his honesty & cheerfulness alot More

by Dchull50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis, David Ngo, Austin Jester, Eli Davis
Jul 14, 2024 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at South Pointe Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

I have purchased a CRV from South Pointe Honda and referred two of my friends! They purchased a CRV and a Ridgeline. The service is excellent! Chris Buck communicated with me constantly, keeping me up More

by CAMPBELLHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS BUCK, Ralph Smallwood
Jul 13, 2024 -

South Pointe Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Chris here at South Pointe Honda! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

Paul was great. In and out very quickly and we love our new Honda civic More

by xjgt777x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 11, 2024 -

South Pointe Honda responded

Hi, thanks for your praise and kind comments about Paul. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

In and out in 1 hour - perfect experience loved it - great team of nice people More

by SteveCurrington.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus , Steve Davis, Joel Brook, Eli Davis
Jul 11, 2024 -

South Pointe Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2024

Took nearly two weeks to get diagnostic. Very poor communication. Vehicle “code” was cleared- issue not resolved. More

by LandryC25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Jul 10, 2024 -

South Pointe Honda responded

LandryC25, We regret that your overall experience was not up to the standards we aim for. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback, and I am sorry for any inconvenience you faced regarding the poor communication and the substandard service you received. Erick Renteria General Manager erenteria@BobHowardAuto.com

July 06, 2024

Took our crv for oil change today and to start it was 20 minutes before a service person finally came to my car to check me in. I was informed it would take 2-1/2 to 3 hours as I was waiting. They were abou More

by rcerda001
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ralph Smallwood
Jul 10, 2024 -

South Pointe Honda responded

Thank you for your feedback about the long wait time to have your vehicle serviced with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Erick Renteria, General Manager erenteria@BobHowardAuto.com

July 03, 2024

Great customer service deliver with a promise. Friendly, greeting, minimum waiting. I always get my oil changed from Southpoint Honda. More

by rgeorge2184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Smallwood
Jul 04, 2024 -

South Pointe Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 28, 2024

Drove 1. 5 hours for Jordan to tell me it was a mistake! Terrible customer service! Definitely goin to tell everyone not to go here! More

by dallin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan
Jun 28, 2024 -

South Pointe Honda responded

Thank you for sharing your experience regarding your visit. I apologize for the inconvenience and frustration you encountered. This is not the standard of service we strive for. I would like to understand more about your situation to ensure it doesn't happen again. Please reach out to me directly at your convenience. Erick Renteria General Manager erenteria@BobHowardAuto.com (918) 491-7243

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