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South Pointe Honda

Tulsa, OK

4.7
1,332 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,332 reviews

December 17, 2023

The people are polite, and the service they perform is excellent. My only complaint was the time I spent waiting. I had the first scheduled appointment in the morning, arrived early, and yet it took three More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Armstrong
Dec 20, 2023 -

South Pointe Honda responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Erick Renteria General Manager (918) 491-7243 erenteria@BobHowardAuto.com

December 16, 2023

Great Dealership with exceptional service. My needs were anticipated and questions were answered. I was in a time crunch and the staff accommodated my requests. Staff is friendly and respectfu More

by angeliagooden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Winders
Dec 20, 2023 -

South Pointe Honda responded

It's wonderful to hear about such a positive experience at South Pointe Honda! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

South Pointe did a great job, they were nice to work with, I would recommend them. More

by smithmaurice08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Eric Taylor, Austin Jester, Eli Davis
Dec 19, 2023 -

South Pointe Honda responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

My car was “born” at South Pointe Honda. Their service department has always been excellent. I will always take my car to them. Excellent customer service. Excellent dealer. And a special th More

by rabbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Winders
Dec 19, 2023 -

South Pointe Honda responded

It's fantastic to hear about your consistently excellent experiences with South Pointe Honda's service department! Maintaining a high standard of customer service speaks volumes about our commitment to customer satisfaction. It's great that Matthew provided you with exceptional service, leaving a positive impression. We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Quick service, easy to make appointment and quick turn around time. Communication was good but could improve a little. Otherwise I left very happy. More

by April Louis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Winders
Dec 19, 2023 -

South Pointe Honda responded

It's great to know that you had a positive experience with the quick and efficient service at South Pointe Honda. While the appointment process and turnaround time were satisfactory, it's notable that communication could potentially be improved. Clear and consistent communication is indeed crucial for a satisfying customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Philip Nash was my service advisor. ..kept me informed thru the entire process of getting my Honda Touring fixed. Very knowledgeable and didn't try to sell me anything other then just f More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Nash
Dec 16, 2023 -

South Pointe Honda responded

It's fantastic to hear about your positive experience with Philip at South Point Honda's Service Department! A service advisor who keeps you informed throughout the process and focuses solely on fixing the issue without unnecessary upselling is invaluable. Philip's knowledge and dedication to addressing your Honda Touring's concerns while maintaining transparency are commendable. Your high recommendation speaks volumes about the quality of service provided at South Point Honda. We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Great job! It was very fast, I will come back for next service, keep it up. Thanks. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Winders
Dec 15, 2023 -

South Pointe Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

They explain and show you everything that they are going to do at tge time of service. Talk to you by name and friendly. More

by jmwollenschlager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buc
Dec 14, 2023 -

South Pointe Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 12, 2023

Very friendly Anthony was great. Found the Car we were looking for and was test driving within 15 minutes. More

by jmmoney3153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Joel Brook
Dec 14, 2023 -

South Pointe Honda responded

We are thrilled to hear Anthony provided a fantastic and efficient experience! Being able to find the car you were looking for and start test driving within just 15 minutes is impressive. Congratulations on your new vehicle!

December 12, 2023

Great service! Very attentive and fast! Gave good recommendations on needed services. Will definitely return. More

by molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Armstrong
Dec 13, 2023 -

South Pointe Honda responded

That's fantastic to hear about your positive experience at South Pointe Honda! Having attentive service, quick turnaround, and valuable recommendations for needed services can truly enhance the overall visit. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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