South Pointe Honda

Took my car for a full work up service. Communication was super tough. 12 phone calls back and forth over a 3 hr period of trying to figure out where my “courtesy ride” was. The system seem Communication was super tough. 12 phone calls back and forth over a 3 hr period of trying to figure out where my “courtesy ride” was. The system seemed to be having issues which I totally understand. What I don’t understand is why I could never get the service department to answer during all of this and why when they’d say they’d call me right they never would. They worked with me in the end by bringing the car to me which I appreciate. Sophie in sales was the nicest person and I appreciate her patience when I kept having to call her line to get someone. Unrelated to the communication issue, drop off was easy. I was super shocked that almost $800 service bill doesn’t include a vacuuming. Even Jiffy Lube does that. We will chalk it up to a learning experience and move on. More

Came in for a recall and an oil change. Also technician recommended a transmission fluid drain for 50 k service. Everything else in good shape. Also technician recommended a transmission fluid drain for 50 k service. Everything else in good shape. More

April Widener was fantastic. She explained everything very well. They repaired my AC and my backup camera. While there waiting for the camera part. April explained how I was due She explained everything very well. They repaired my AC and my backup camera. While there waiting for the camera part. April explained how I was due for a Transmission service and Brake fluid service. She went over the reasons for the services and it made since. So I had South Pointe do those as well. All in all a perfect experience. Thank you again April. More

Very friendly. Attentive, helpful,pleasant staff. Make you feel welcomed and comfortable. Not pushy when trying to sell a car Attentive, helpful,pleasant staff. Make you feel welcomed and comfortable. Not pushy when trying to sell a car More

Gavin was patient with me and understood my preferences/demands and met them. This was the most pleasant car-buying experience I've ever had. preferences/demands and met them. This was the most pleasant car-buying experience I've ever had. More

They were courteous and answered all our questions. They checked on us with information about our car’s progress and anything additional that needed to be done! They checked on us with information about our car’s progress and anything additional that needed to be done! More

Great customer service! Work done correctly and quickly. Attentive and professional staff. I would recommend them! Work done correctly and quickly. Attentive and professional staff. I would recommend them! More

A Friendly knowledgeable staff. Special Shout out to Austin who made the process stress free. Special Shout out to Austin who made the process stress free. More

Easy drop off and it was done in good time, work was excellent and efficient. excellent and efficient. More

Very straight forward and welcoming environment! My salesman was amazing and I’m loving my new vehicle! My salesman was amazing and I’m loving my new vehicle! More