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South Pointe Honda

Tulsa, OK

4.7
1,320 Reviews

9124 S Memorial Dr

Tulsa, OK

74133

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Showing 1,320 reviews

April 17, 2023

Came in for warranty work and they performed an oil change without our prior approval. Charged us for service. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Benn
Apr 20, 2023 -

South Pointe Honda responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Chris Cox General Manager 918-894-3661

May 12, 2023 -

South Pointe Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you.

April 17, 2023

The staff were very helpful and friendly. They weren’t pushy and they didn’t say we had to put any additional junk on our loan like a lot of dealerships I know. More

by Kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Erik Eldorado, Austin Jester
Apr 20, 2023 -

South Pointe Honda responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

May 12, 2023 -

South Pointe Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 03, 2023

James my sales man was great answered all my quest and very patient. Sean my financial explained everything within the warranty. Great team! More

by AbbyLoren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bouse
Apr 05, 2023 -

South Pointe Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, South Pointe Honda

February 25, 2023

Extremely satisfied is how I rate my experience. Gavin Silvy contacted me by email prior to stepping on the lot. He was personable and was able to answer all my questions. Gavin got me through a tes More

by tisgr82bme
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin Silvy
Mar 01, 2023 -

South Pointe Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, South Pointe Honda

January 31, 2023

Great experience! Very user-friendly sales representative (Jay) and the price and trade-in valuation were more than satisfactory. Highly recommend this dealership! More

by chris_huChris H.ssin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 13, 2023 -

South Pointe Honda responded

Thanks for the great rating and review, Chris! We look forward to seeing you again.

January 19, 2023

Will was super helpful in getting us in a car. And the salesmen don't work on commission so they don't start badgering you as soon as you're on the lot More

by cloverking1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will calloway
Jan 22, 2023 -

South Pointe Honda responded

We appreciate your positive review about your recent experience with us!

January 07, 2023

I was very pleased with the customer service and the work that was done! Matt was very helpful. More

by Selamy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Winders
Jan 09, 2023 -

South Pointe Honda responded

Thanks for the great rating and review! We look forward to seeing you again.

December 18, 2022

Horrible business. ..shady salesmen and crooked mechanics. Took my car in for service and they charged me for work that they did not do! How do you rotate and balance ti More

by clay.calkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Winders
Dec 19, 2022 -

South Pointe Honda responded

Thank you for bringing this to my attention. I apologize for what you experienced with your service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at ccox@BobHowardAuto.com. I look forward to speaking with you. Chris Cox General Manager

October 27, 2022

Had a great experience. Everyone was very friendly My salesman Joe Kaczorowski was really down to earth. Overall nice guy. Made my purchase easy. Never felt pressured. More

by dodsonray231@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaczorowski--- 5 stars, Joel Brook
Oct 31, 2022 -

South Pointe Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

September 27, 2022

The continuing saga of failed customer service. I bought my 2015 Mustang from South Pointe Honda, Tulsa in February. They said they had replaced the transmission and clutch before offering it for s More

by bjhall1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr Cox
Sep 30, 2022 -

South Pointe Honda responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Chris Cox General Manager 918-491-0102

Sep 30, 2022 -

bjhall1950 responded

Based on past experience with your organization, I have no illusions about your sincerity or your ability to address my issues. The carrier bearing was damaged due to your service department's inability to fasten it to the car properly after replacing the transmission and clutch. And your service advisor said that you don't have the tools to do the job. I gave the receipt for the damages, which included a statement by the muffler shop concerning the carrier bearing, to the service advisor. (I do have a copy) Since I bought the car from you, you already have my contact information. If you REALLY want to resolve this you will look up that information and contact me. Tim was the salesman. The car was purchased in February of this year. It is a 2015 Ford Mustang. John Hall

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