South Pointe Honda

From the first call go paying for the service appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respect appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respective service. Please share my kudos with him. More

On May 2nd you replied to my review saying that you wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowle wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowledgment that you read my message. This is NOT how confidence is restored. It is NOT how customer service is conducted. Your lack of response tells me that you have no intention of making customer service a priority. Thanks for proving to me that you don't really care. More

Everyone from Steve Davis to Joe to Shaun made my new CRV purchase easy and an great experience:) purchase easy and an great experience:) More

Their on line service app wasn’t working so I called for an appt. While in the customer waiting area/lounge there was a constant flow of dealership employees eating the donuts-some used their bare hands to an appt. While in the customer waiting area/lounge there was a constant flow of dealership employees eating the donuts-some used their bare hands to grab their selection. While waiting all I could here’s was a salesman talking about his Covid experience last week. He didn’t bother with a mask. Took nearly 2 hours for a simple oil change with an appointment. Service advisor only reviewed the cost. When I reviewed the inspection report it indicated I needed rear brakes immediately and front brakes soon. It also said my tire tread depth would need attention soon. These are new tires with less than 8,000 miles on them. Follow up calls about the service are always “if you give up the best rating the next oil change is on us”. They didn’t earn it this time More

The service Advisor was unfriendly, argumentative, and rude. I will not not use this dealership again! rude. I will not not use this dealership again! More

Well kept, clean, friendly, and inviting to its customers. We have enjoyed our purchasing experience. customers. We have enjoyed our purchasing experience. More

We had the best experience this past week with our rep Eli. It was our best car buying experience to date! Eli. It was our best car buying experience to date! More

In my eyes that's a 5 star rating they really do care about their customers! about their customers! More

Great service and knowledgeable staff. I would recommend this dealership. I also received a fair trade-in. I would recommend this dealership. I also received a fair trade-in. More

There was a personal issue come up ans they let us take the car with out any questions asked. In my eyes that's a 5 star rating they really do care about their customers! the car with out any questions asked. In my eyes that's a 5 star rating they really do care about their customers! More