South Pointe Honda

Horrible business. ..shady salesmen and crooked mechanics. Took my car in for service and they charged me for work that they did not do! How do you rotate and balance ti ..shady salesmen and crooked mechanics. Took my car in for service and they charged me for work that they did not do! How do you rotate and balance tires that are not inflated? More

Had a great experience. Everyone was very friendly My salesman Joe Kaczorowski was really down to earth. Overall nice guy. Made my purchase easy. Never felt pressured. Everyone was very friendly My salesman Joe Kaczorowski was really down to earth. Overall nice guy. Made my purchase easy. Never felt pressured. Joel the finance guy was awesome too. Very thorough. This was my second accord ive purchased from South Pointe. More

The continuing saga of failed customer service. I bought my 2015 Mustang from South Pointe Honda, Tulsa in February. They said they had replaced the transmission and clutch before offering it for s I bought my 2015 Mustang from South Pointe Honda, Tulsa in February. They said they had replaced the transmission and clutch before offering it for sale. The problem was that they did not properly secure the carrier bearing. The bolts backed out and the carrier bearing banged around under the car, breaking the welds on the exhaust system. It cost me $600 to repair. After my last review, Mr. Cox asked me to bring it to the service department. He said he wanted to earn my trust When the service advisor told me to come to get the car he said that the carrier bearing needed to be replaced. However, he said they "didn't have the tools needed to do the job." It seems a bit odd that an automotive dealership service department doesn't have the tools for a job of that kind. The reason that the carrier bearing needs to be replaced is their failure to properly fasten it in place. Now besides the $600 I have already spent to repair the damage to the exhaust, I will also have to pay to replace the carrier bearing. Please take my advice and avoid this company. The manager said he wanted to earn my trust. He and his service department have once again failed.to do so. More

From the first call go paying for the service appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respect appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respective service. Please share my kudos with him. More

On May 2nd you replied to my review saying that you wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowle wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowledgment that you read my message. This is NOT how confidence is restored. It is NOT how customer service is conducted. Your lack of response tells me that you have no intention of making customer service a priority. Thanks for proving to me that you don't really care. More

Everyone from Steve Davis to Joe to Shaun made my new CRV purchase easy and an great experience:) purchase easy and an great experience:) More

Their on line service app wasn’t working so I called for an appt. While in the customer waiting area/lounge there was a constant flow of dealership employees eating the donuts-some used their bare hands to an appt. While in the customer waiting area/lounge there was a constant flow of dealership employees eating the donuts-some used their bare hands to grab their selection. While waiting all I could here’s was a salesman talking about his Covid experience last week. He didn’t bother with a mask. Took nearly 2 hours for a simple oil change with an appointment. Service advisor only reviewed the cost. When I reviewed the inspection report it indicated I needed rear brakes immediately and front brakes soon. It also said my tire tread depth would need attention soon. These are new tires with less than 8,000 miles on them. Follow up calls about the service are always “if you give up the best rating the next oil change is on us”. They didn’t earn it this time More

The service Advisor was unfriendly, argumentative, and rude. I will not not use this dealership again! rude. I will not not use this dealership again! More

Well kept, clean, friendly, and inviting to its customers. We have enjoyed our purchasing experience. customers. We have enjoyed our purchasing experience. More

We had the best experience this past week with our rep Eli. It was our best car buying experience to date! Eli. It was our best car buying experience to date! More