
South Pointe Honda
Tulsa, OK
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Extremely satisfied is how I rate my experience. Gavin Silvy contacted me by email prior to stepping on the lot. He was personable and was able to answer all my questions. Gavin got me through a tes Gavin Silvy contacted me by email prior to stepping on the lot. He was personable and was able to answer all my questions. Gavin got me through a test-drive and purchase in quickly and efficiently. More
Great experience! Very user-friendly sales representative (Jay) and the price and trade-in valuation were more than satisfactory. Highly recommend this dealership! Very user-friendly sales representative (Jay) and the price and trade-in valuation were more than satisfactory. Highly recommend this dealership! More
Will was super helpful in getting us in a car. And the salesmen don't work on commission so they don't start badgering you as soon as you're on the lot And the salesmen don't work on commission so they don't start badgering you as soon as you're on the lot More
Horrible business. ..shady salesmen and crooked mechanics. Took my car in for service and they charged me for work that they did not do! How do you rotate and balance ti ..shady salesmen and crooked mechanics. Took my car in for service and they charged me for work that they did not do! How do you rotate and balance tires that are not inflated? More
Had a great experience. Everyone was very friendly My salesman Joe Kaczorowski was really down to earth. Overall nice guy. Made my purchase easy. Never felt pressured. Everyone was very friendly My salesman Joe Kaczorowski was really down to earth. Overall nice guy. Made my purchase easy. Never felt pressured. Joel the finance guy was awesome too. Very thorough. This was my second accord ive purchased from South Pointe. More
The continuing saga of failed customer service. I bought my 2015 Mustang from South Pointe Honda, Tulsa in February. They said they had replaced the transmission and clutch before offering it for s I bought my 2015 Mustang from South Pointe Honda, Tulsa in February. They said they had replaced the transmission and clutch before offering it for sale. The problem was that they did not properly secure the carrier bearing. The bolts backed out and the carrier bearing banged around under the car, breaking the welds on the exhaust system. It cost me $600 to repair. After my last review, Mr. Cox asked me to bring it to the service department. He said he wanted to earn my trust When the service advisor told me to come to get the car he said that the carrier bearing needed to be replaced. However, he said they "didn't have the tools needed to do the job." It seems a bit odd that an automotive dealership service department doesn't have the tools for a job of that kind. The reason that the carrier bearing needs to be replaced is their failure to properly fasten it in place. Now besides the $600 I have already spent to repair the damage to the exhaust, I will also have to pay to replace the carrier bearing. Please take my advice and avoid this company. The manager said he wanted to earn my trust. He and his service department have once again failed.to do so. More
From the first call go paying for the service appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respect appointment, Matthew Fazen is one of their best staff member. The guy is really good and he help me even when The company didn't provide that respective service. Please share my kudos with him. More
On May 2nd you replied to my review saying that you wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowle wanted to make things right. I responded with a message telling you what it would take to do so. I have not received a response. Not even an acknowledgment that you read my message. This is NOT how confidence is restored. It is NOT how customer service is conducted. Your lack of response tells me that you have no intention of making customer service a priority. Thanks for proving to me that you don't really care. More