Back

South Suburban Mitsubishi

Matteson, IL

4.6
1,086 Reviews

5343 Miller Cir Dr

Matteson, IL

60443

Directions

By Type

Showing 1,086 reviews

July 29, 2017

Great Mitsubishi dealer I continue to buy Mitsubishi vehicles because I have had great service and no problems other than normal wear and tear. South Suburban Mitsubishi is a More

by dpeglow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Mimi Nofal, Dan Sues, Keith Walega
Sep 01, 2017 -

South Suburban Mitsubishi responded

dpeglow, Thank you for submitting a great review! We are so glad that you continue to purchase your vehicles with us! We strive to make sure all our customers are happy with our product and service! We appreciate your business and wish you many miles of smiles!

July 25, 2017

Awesome customer service!! Best car buying experience! Everyone was great and so friendly!!! The best customer service!!!! Will highly recommend to family and friends!!!! Frank More

by RSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracey Henson, Kristi Butler, Frank Garcia
Sep 01, 2017 -

South Suburban Mitsubishi responded

Rscott, Thank you for taking the time to submit a review! We are so glad that you had a great experience buying a car! We strive to make sure all of our customers feel welcomed and at home like we do! We appreciate your recommendations and business! If there is anything else we can do for you please don't hesitate to give us a call!

July 21, 2017

GREAT My car purchase was a GREAT experience. Mimi was so helpful and made the car purchase process so easy. Everyone on the team was friendly and helpful More

by Julie
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Nofal
Sep 01, 2017 -

South Suburban Mitsubishi responded

Julie, Thank you for taking the time to submit a review! We are so happy that you had a great experience and that Mimi was able to make you process easy and helpful! We truly appreciate your recommendations and wish you many miles of smiles!

July 20, 2017

Love Mitsubishi We bought our Mitsubishi from Mimi at South Suburban and love it! Mimi was extremely helpful and the process was super easy! Great deal and great car! More

by Steve Sirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mimi Nofal
Sep 01, 2017 -

South Suburban Mitsubishi responded

Steve Sirt, Thank you for taking the time to submit a great review! We are so glad that Mimi was able to help you and make your vehicle purchase process super easy! If there is anything else we can do for you please let us know!

July 18, 2017

Less Headaches More Fun We had a wonderful experience learning about the vehicle. Even though we have owned this type of vehicle for 2 years, we learned so much about it in More

by ODYJTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance - Joe Quirk, Dennis Boston, Maggie Gacek, Jake Richerme, Vince Johnson
Jul 18, 2017 -

South Suburban Mitsubishi responded

ODYJTM, Thank you for taking the time to submit a review! We are so glad you had a wonderful experience with us! Making sure our customers know how to use our product is top priority! We appreciate you business and if there is anything else we can do please do not hesitate to give us a call!

July 18, 2017

It was excellent I was pre-qualified so I was looking for a car and searching on the internet and I found it so I stop by and had an excellent experience the price wa More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Jul 18, 2017 -

South Suburban Mitsubishi responded

Jose, Thank you for taking the time to submit a review! We are so glad you had an excellent experience with us! We appreciate your business and if there is anything else we can do for you please dont hesitate to give us a call!

July 13, 2017

Best experience ever. Great customer service This dealership is the best. Ron, the salesman is great and listened to what I wanted. Best customer service! Everyone there was friendly. I would def More

by MARITZA MARTINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Lilly
Jul 18, 2017 -

South Suburban Mitsubishi responded

MARITZA MARTINEZ, Thank you for taking the time to submit a review! We are so glad you had an amazing experience! We strive to make sure our customer service is top priority! We appreciate your business and recommendations! If there is anything else we can do please do not hesitate to give us a call!

July 12, 2017

Easy to get deal done South Suburban Mitsubishi was the easiest car buying experience I have had to date. They told me their price, I told them mine and we met close to my More

by Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Sues, Frank Garcia
Jul 18, 2017 -

South Suburban Mitsubishi responded

Car Buyer, Thank you for taking the time to submit a review! We are so glad that your car buying experience was easy and quick! We appreciate your business and if there is anything else we can do please don't hesitate to give us a call!

July 07, 2017

Horrible If you're thinking about doing business with them... DONT. I have so many complaints about this business I don't even know where to start. My fiancé More

by SarahC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mimi Nofal, Joseph Quirk, Dan Sues, Keith Walega
Jul 10, 2017 -

South Suburban Mitsubishi responded

SarahC, Thank you taking the time to submit a review. We have reviewed the situation and want to address your complaints and resolve any issues. We understand that you live some ways away and coming to our dealership for service is not convenient but in our warranty contract it states if you live less than 40 miles away than you would bring the vehicle here. This is not because we do not want to pay to have the work done, we only want to make sure the vehicles that come from our dealership are taken care of. We did not want to inconvenience you and for service you brought your vehicle to a local dealership, and we absolutely understand that it’s more convenient but again in the warranty contract it states to bring the vehicle to our dealership as long as you are not over 40 miles away unless you have authorization from our warranty company, which you did not get, and signed the contract and it was understood. When you brought your vehicle to the other dealer we did pay for the diagnostic fee which you were responsible for, not us, not only did we pay for the fee we even came to pick your vehicle up to bring to our dealer to get it fixed and left you with a clean loaner vehicle to use while we resolved your issue. We understand your fiancé is a dog trainer, but what we give out is what we expect to get back. You were left with a clean, detailed new loaner vehicle and it came back filthy with dog hair all over the vehicle and we had to get it re-detailed with no extra charge to you. Also, a bag of dog food was left in the loaner and we even offered to bring it all the way back to you. Sarah, we have tried contacting you multiple times and you have not responded. We cannot resolve any issue without proper communication. Please give us a call and we will work with you to get the issue handled.

July 06, 2017

Awesome costumer service!! Really recommend South Suburban Mitsubishi. Orlando was awesome and very helpful in the purchase of my Cadillac ! Very honest about what they are sell More

by jimenez1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga
Jul 18, 2017 -

South Suburban Mitsubishi responded

jimenez1818, Thank you for taking the time to submit a review! We are glad that Orlando was very helpful in purchasing your new Cadillac! We appreciate your business and kind words! If there is anything else we can do please don't hesitate to give us a call!

...
65
...