South Tacoma Honda

Another great experience at South Tacoma Honda Our car was in for a recall. Everything was great! Freddie Brown always provides great customer service and answers all of our questions with an exper Our car was in for a recall. Everything was great! Freddie Brown always provides great customer service and answers all of our questions with an expert answer. Warren helped us at the pick up. Warren was very nice and helped us figure out the best way to handle some of the areas of comcern. We always recommend South Tacoma Honda when we have the opportunity! Thanks for everything! More

very fast, and not to bad somewhat slow on the intake, not the norm. But really did not talk about the recall to make me feel any better. Did not discuss my options... only tha somewhat slow on the intake, not the norm. But really did not talk about the recall to make me feel any better. Did not discuss my options... only that the parts would be released in about two weeks. I guess I just drive around with this truck and hope the air bag wont go off and kill me. The girl in the snack area talking to other people that call in... HELLO we can hear the conversation and sounds like deflection off the dealership and didn't seem to professional. More

Going 110% EVERY TIME Freddy helped me by listening to me rant and rave about my bad experience on the 888 line. He assured me that in the future I can get into the servic Freddy helped me by listening to me rant and rave about my bad experience on the 888 line. He assured me that in the future I can get into the service dept direct and handed me a business card with the numbers. It was not until I realized that I HAD MADE THE MISTAKE about the date of service...one day early I was!!! Any way, Mr Brown was the bomb! Thanks to him and others throughout the dealership, I will be coming back a happy content Honda person, as I have since 1999. More

My wife says she gets great care when at Honda. Thanks. Great service. I have nothing more to say and would like to submit this to you. Making it a minimum of 25 words is not cool. thanking you for your Great service. I have nothing more to say and would like to submit this to you. Making it a minimum of 25 words is not cool. thanking you for your consideration in this manner is highly acceptable. I hope I have made the least acceptable requirement for this. More

Service I can always depend on Freddy Brown (Service Advisor) to provide excellent Client Service. I can always depend on Jeff Lohr (Sales) to provide excel I can always depend on Freddy Brown (Service Advisor) to provide excellent Client Service. I can always depend on Jeff Lohr (Sales) to provide excellent Client Service. I can always depend on Chad Waterman (Sales Manager) to provide excellent Client Service. They all brought us from being a customer to a loyal client. More

Great Me and my wife have always been pleased with the service at South Tacoma Honda. Never felt like we were sold any service that was not needed. Me and my wife have always been pleased with the service at South Tacoma Honda. Never felt like we were sold any service that was not needed. More

Only an oil change could lead to the purchase of new Honda While my 206 Honda Accord was being serviced with it scheduled oil change I had the pleasure of looking at the 2016 Hondas and spoke with Derek White While my 206 Honda Accord was being serviced with it scheduled oil change I had the pleasure of looking at the 2016 Hondas and spoke with Derek White, your Exchange Promotion Facilitator. My wife and I are evaluating our situation and we may come back for updating our vehicle. A good experience. Clate Williams More

Purchasing an ordered car We loved Chery but were disappointed with the fact it took 4 hrs to buy this car when we had a check in hand. We had proof of insurance with a com We loved Chery but were disappointed with the fact it took 4 hrs to buy this car when we had a check in hand. We had proof of insurance with a company we have had for years. They still brought the Insurance guy in to talk to us about rates. Went to financing where she wanted to present rates through honda financing. We were pre approved at a very low interest rate and no we already said "we already have financing". This isn't our first rodeo. We should have been able to walk in and pay for the car and drive off. 4 Hrs really? Our last honda we bought through honda solutions. They found our car we wrote a check and drove off. Easy.... Wasn't expecting 4 hrs!!!!! Love my Honda though, thank you More

The salesman was great but dealership has add-on issues I agreed to a purchase price and vehicle that had to be shipped in. After it arrived I was able to stop the addition of an expensive clear coat that I agreed to a purchase price and vehicle that had to be shipped in. After it arrived I was able to stop the addition of an expensive clear coat that I did not want. The response was "we do this to all over new vehicles". I got a $300 plus security sticker added on without my consent and I just didn't feel like arguing about it but I am not pleased. I put down a $500 deposit and made a verbal agreement to buy the vehicle that was brought in. You are not treating your customers fairly by not disclosing these expensive add-ons without consent. Not happy with that part. I used the Costco program to buy this vehicle because of the outstanding price and I intend to warn other about this practice at this dealership . More

Excellent Service Rich Roncevich was our Service Advisor. What I thought were issues turned out to be issues because of my lack of knowledge. Rich took me seriously a Rich Roncevich was our Service Advisor. What I thought were issues turned out to be issues because of my lack of knowledge. Rich took me seriously and had each issue checked out.. He did not make me feel foolish for my lack of knowledge. Since it was close to getting the oil changed they did that at the same time and returned a clean car to me. More