SouthWest Ford Weatherford

This was the second time we have bought a car at Southwest Auto Group from Roy Dooley. We were happy the first time however we didn't go back just because of our previous sastifying experience. We Southwest Auto Group from Roy Dooley. We were happy the first time however we didn't go back just because of our previous sastifying experience. We once again went to several places after doing much research on cars. My husband was admanant that since the car was going to be mine to drive, that I had to make the decision. I was the customer that most salesmen hate because I had 2 extreme sets of criteria that I wanted in a vehicle. My husband and I knew going into this process that no vehicle was going to cover everything. Mr. Dooley at Southwest Auto Group is where we started since we were happy with our previous transaction with them. Mr. Dooley realized very soon that we were juggling a potential apples to oranges comparison challenge. He made us aware of that and proceeded to show us cars in each category. He presented the pros and cons of each car and guided us to and suggested other cars that we might want to consider looking at in order to obtain the best way of getting most of our wants in a vehicle after agreeing with us that we needed to stay away from making a fruit salad. Roy Dooley is a delightful car salesman in that he is not just a salesman, he is a living socialable knowledgable textbook about cars, and not just the makes and models that are on his lot. After thoroughly evaluating 9 cars, we found ourselves in the unique situation of me being equally happy with 2 very different models of cars. One was in the $15 - $17 thousand base price range and the other was in the $22 to $25 thousand base price range. The above cars were at two different dealerships and neither place had both kinds of vehicles. Once we had narrowed the choice down to two cars, we made each dealership aware of what models we were going to decide between. We were as honest as possible with them and Mr. Dooley was just as ethical and honest with us. He had the more expensive model, which is the one we ended up buying. We were impressed. Dan helped us with the final paperwork and receiving the check. He very effectively and efficiently presented the "extras" and never once were we pressured into buying anything additional such as longer warranties, road assistance packages etc. He did an excellent job of making sure that we understood the fine print and he got answers quickly when needed, while also being very personable and extremely careful in making sure the details were correct on the proper forms. Again we were impressed. After the transaction we had the pleasure of meeting Mr. Michael Waitus, the Sales Director. He is a man of integrity. I would like to highly recommend this dealership to any potential customers. They are not just trying to sell a product. Purchasing a car there is akin to going into an old time mom & pop hardware store and explaining your challenge. Not only are you shown what they have to offer you are provided information on various ways of getting your goals accomplished with great advice and personably fantastic service at the same time. More

Mr Dooley made our buying experience very pleasurable. He was extremely professional and knowledgeable and showed us not only vehicles that we had requested to see but some that we were not aware of. We narr was extremely professional and knowledgeable and showed us not only vehicles that we had requested to see but some that we were not aware of. We narrowed our choices down to three vehicles two that we knew were in our price range and one that was a dream vehicle. Mr. Dooley knew that we do not like to haggle and that he had one shot to present us with his best deal. He not only met our expectations but exceeded them. Thanks to Roy Dooley (salesman) and Dan Laux (finance dept.) we were able to purchase the dream vehicle. Thanks guys! More

I would recommend these guys because they really went all out in helping find the right vehicle, for the right price. If you cant find what you're looking for these are the guys to go too. Great job. And not out in helping find the right vehicle, for the right price. If you cant find what you're looking for these are the guys to go too. Great job. And not only were they courteous and friendly, the entire staff was the same, everyone who passed by me greeted me even thought they were not assisting me. More

Mr. Dooley and all the staff at the dealership were very attentive and took lots of time with us. Management and finance staff were also helpful and professional. This was my second vehicle to purchase from attentive and took lots of time with us. Management and finance staff were also helpful and professional. This was my second vehicle to purchase from SW Ford and my son has bought two vehicles from them as well. I would recommend them highly. When I buy another vehicle I will be back. Overall an excellent experience and much better than the average auto dealer that I have dealt with. They had a much larger inventory of vehicles that interested me, so I was more likely to find a vehicle that I wanted. Give them a try, you will be pleased. More

we was at southwest ford service department having new tires put on my truck due to a tire recall, and was looking at the new cars and trucks while work was being done, and was back at the superduty's loo tires put on my truck due to a tire recall, and was looking at the new cars and trucks while work was being done, and was back at the superduty's looking when Mr Roy Dooley came up and asked if anyone helped us, which no one had helped us after approx 45 mins of looking. we got to talking bout the new 2011 superdutys and he said lets take one for a test drive so we did and Mr Dooley was extremely nice and professional (which Mr Dooley was in internet sales and came and helped us) so we decided to look at trading our car in for a newer car all because of how nice and helpful Mr Dooley was to us, and we decided on the 2011 Taurus and through the whole process Mr Dooley was extremely professional and did not push us on anything and gave straight up answers when asked a question... overall we couldn't ask for a better experience than what we had, all thanks to Mr Roy Dooley !!! when we buy again it will be through Mr Roy Dooley, thanks again for the great experience.......... George and Karey Acheson More

My last car buying experience wasn't very good but after dealing with this purchase I will never go to another dealership except SW Ford again! I like the no non sense, no games approach to buying a vehicl dealing with this purchase I will never go to another dealership except SW Ford again! I like the no non sense, no games approach to buying a vehicle. I ended up purchasing more options than I planned on but feel I was given a fair price for the vehicle and a fair trade and was never pressured on the deal. It is an amazing vehicle and I love all the extras. I was working in Weatherford several years ago and had used their service department which is the best - I was sorry they aren't very convenient now but think I will drive there to have my car serviced after the wonderful experience I had with the purchase. I highly recommend Southwest Ford! More

Our salesman, Todd Kaess' no nonsense approach was fantastic. Our deal was completed in less than 1 hour. This was a welcomed change after spending 2 full evenings and 4 days negotiating with anothe fantastic. Our deal was completed in less than 1 hour. This was a welcomed change after spending 2 full evenings and 4 days negotiating with another DFW Ford dealership. My wife and I felt as if we were treated with respect and we did not feel the dealership was trying to take advantage of us in any way. The deal was completed swiftly and accurately. The customer service follow up was also fantastic. Southwest Ford was everything, from the overall beautiful appearance of the dealership, right down to the details of the negotiation. I highly recommend this dealership! More

I was in need of a vehicle and went to Southwest Ford just to look and see what we could afford. Roy Dooley was our sales rep. he was very through and searched the lot for the right vehicle for us. We just to look and see what we could afford. Roy Dooley was our sales rep. he was very through and searched the lot for the right vehicle for us. We were very pleased with our overall experience at Southwest Ford and will definitely go back in the future. We purchased a 2011 Ford Escape. The next day we left to help my brother and his family move to Houston and it drove like a dream. Chad Williams helped us with the financing and I believe that God put us with the right people to make this purchase. Everything was explained in detail and if we didn't understand both of them took the time to explain so we would understand. I have never purchased a brand new vehicle and this was the best experience I could have ever wished for. Go there!!! It is worth it!! More

I was trying to shop for a car for my senior-mother from 4 states away as she lives near Weatherford. I was dealing with Mike Waitkus. He did not have the car we wanted available on his lot, and she needed 4 states away as she lives near Weatherford. I was dealing with Mike Waitkus. He did not have the car we wanted available on his lot, and she needed to buy that day, but he bent over backwards to try and help me. He was honestly one of the best sales people I have ever dealt with! We located the car in Abilene and went and got it. Mike called a few days later just to ask how things went and said that eventhough I did not buy him, that he understood how we need to take care of our mothers and that he would always be there to make sure she had any service or help that she needed with the car. He gave me his email and direct number and told me or my mom to call anytime. What a guy! Skip the DFW and local dealers and go straight to Mike. This is how you run a business! More

I have been wanting a Pickup and decided to look at Fords. I was looking for a used pickup just to haul odds and ends around and my flat bottom boat. I went to Southwest Ford and met Roy Dooley and wa Fords. I was looking for a used pickup just to haul odds and ends around and my flat bottom boat. I went to Southwest Ford and met Roy Dooley and was shown many used trucks and all looked good but I wasn't excited and the payments would be tough. Then Roy Dooley asked if he could show us a new pickup. He explained with the rebates and warranties and financing would make the payments lower on a new Ford pickup than a used pickup. We decided to buy a Ford F150 V-6 and Chad Williams helped us witht the paper work and explained everything as we went and we believe we got the best deal. I was very pleased that we were able to go through Roy Dooley for help and we did and do recommend him to go through for used or new purchases. We even took our daughter there to purchase a new Ford. I will go back again. More