Southaven Honda

Expensive! Go in for oil change and other items are always added. Dealers send coupons for discounts however, you have to spend over $200-$300 to get the small Go in for oil change and other items are always added. Dealers send coupons for discounts however, you have to spend over $200-$300 to get the small discount. More

We had a great experience with my car service at this dealer. The receptionist was very kind and informed me about what to do. Everyone in this place was very kind and welcoming. The waiting area was nea dealer. The receptionist was very kind and informed me about what to do. Everyone in this place was very kind and welcoming. The waiting area was neat and comfortable. I think the technician did a great job for my car. It came out clean and smooth. Thank you for the great work! More

Clayton was very friendly and knowledgeable. He made buying a car a fun experience. It was very easy and went very quickly. He made buying a car a fun experience. It was very easy and went very quickly. More

Nothing to say. Sales person was great. Some of my experience was because of me. I should have never agreed to his terms. Sales person was great. Some of my experience was because of me. I should have never agreed to his terms. More

Friendly kind and professional service team, nice clean facility. I will definitely back be again. facility. I will definitely back be again. More

Everyone there is So nice great attitudes and I just love the atmosphere you go in and get out in a timely matter no long wait they call you the next day to check to see if everything is working ok. love the atmosphere you go in and get out in a timely matter no long wait they call you the next day to check to see if everything is working ok. More

I deal with Kelli every time I come and she takes great care of me . I’m always IN and out . Great service advisor ! Thanks Kelli for always taking care of me and my precious Accord ! care of me . I’m always IN and out . Great service advisor ! Thanks Kelli for always taking care of me and my precious Accord ! More

Professional, communicative. Focused on the precise engine problem and provided specific work scope and estimated cost to prepare and sought approval prior to repair. Helpful in Focused on the precise engine problem and provided specific work scope and estimated cost to prepare and sought approval prior to repair. Helpful in providing transportation assistance. More

Absolutely wonderful! Understood what I was looking for and made sure that I was in good hands. They worked diligently to make sure I was happy and my terms were met. I wo Understood what I was looking for and made sure that I was in good hands. They worked diligently to make sure I was happy and my terms were met. I would recommend this dealer to everyone. More

Julieus Clayton was great, helpful and calming. He gave great advice about the lease and helped me through the process. Since I took delivery of the vehicle, I've had nothing but problems with H He gave great advice about the lease and helped me through the process. Since I took delivery of the vehicle, I've had nothing but problems with Honda Finance because of the dealership's failure to submit the necessary documents to notify Honda Financial that I returned my 2020 Honda Pilot and leased a new 2025 Honda Pilot on September 14, 2024. I received numerous phone calls and letters concerning the return of the vehicle (already returned) and one letter from Honda stating that my credit was denied due to a FRAUD ALERT on my Transunion Credit record even though I lifted the CREDIT FREEZE for Southhaven Honda to check my credit which was approved with flying colors. I chose to lease from HONDA for the last 4-5 vehicles. I am (was) a loyal Honda customer. I have never deflaulted on a lease or missed a payment during my previous leases - just check by credit record with Honda until now. Honda Financial does NOT know that I leased a new 2025 Honda and that I returned my 2020 Honda Pilot because Southhaven Honda did not turn in the appropriate paper work to Honda Financial in a timely manner. As of October 1, 2024, Honda Financial has NOT received documents and payoff for the 2020 Honda Pilot from Southhaven Honda. More