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Southaven Kia
Southaven , MS
40 Reviews
At Southaven Kia, we're committed to delivering an exceptional automotive experience built on trust, transparency, and customer care. As a family-owned dealership with over 30 years of experience, our goal is to exceed your expectations from the moment you arrive.
We’re proud to offer the full lineup of new Kia vehicles, along with a carefully selected inventory of pre-owned and certified pre-owned models. Our finance experts will help you find the right plan for your needs, and our Kia-certified technicians will keep your vehicle running at its best. Prefer to do it yourself? Our parts department has you covered.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 40 reviews
January 11, 2026
Unprofessional. Rude. No integrity. Lacks experience in customer service skills Rude on the phone and in person. Not concerned with trying to please a customer. Not Rude. No integrity. Lacks experience in customer service skills Rude on the phone and in person. Not concerned with trying to please a customer. Not truthful about service More
by nosajselrauq
Verified Customer
January 07, 2026
Good experience and quick response time and I bought the truck Will definitely recommend others truck Will definitely recommend others More
by 6071259ms
January 03, 2026
Enjoyed doing business with them,,,Joe in service could stand to be retrained as he was not aware nor researched that my vehicle was under a factory warranty and attempted to charge for service that were c stand to be retrained as he was not aware nor researched that my vehicle was under a factory warranty and attempted to charge for service that were covered. I was very pleased with the assistance that Chris in finance and, the gentleman in the front office on the sales floor..without then I would've paid money out of pocket that I couldn't afford. More
by melindakline18
January 02, 2026
Love it very professional I love the experience very professional kind and very understanding and good the job done I will be back for more work for sure.. professional kind and very understanding and good the job done I will be back for more work for sure.. More
by kaTeriakm24
December 31, 2025
I like the location and the staff was very friendly Great customer service Great service customer service Great service More
by dc38109
December 30, 2025
The deal started fine and all except that my pre qualified rates were switched when I got to the store. After some negotiation we came to an agreement. I made a wire transfer for the down payment th qualified rates were switched when I got to the store. After some negotiation we came to an agreement. I made a wire transfer for the down payment that was returned and then made an ACH payment but the dealer picked up my vehicle. I don't want to deal with them anymore. I have a case number with KIA of America but they also have been very slow to work with More
by nica7677
December 18, 2025
All of the employees I encountered were pleasant and knowledgeable. The atmosphere was welcoming and the building was clean. knowledgeable. The atmosphere was welcoming and the building was clean. More
by RHALEY09
December 17, 2025
Working with Kia was a very smooth and easy process. It took me no time to figure out what car I wanted, and they made sure I left with just that. I’m so appreciative for the experience and my dream car It took me no time to figure out what car I wanted, and they made sure I left with just that. I’m so appreciative for the experience and my dream car as the outcome. More
by kvakita803
December 16, 2025
Ty was great. Answered any questions I had. Kept me update with what was going. Been having a phantom check engine light now since I got back. It comes for few the Answered any questions I had. Kept me update with what was going. Been having a phantom check engine light now since I got back. It comes for few then disappear. They did great service though. More
by BHALL0929
Employees Worked With
Ty
December 16, 2025
I had to go back to return to the dealership because they forgot to reset the mileage on my car. They also put that they did a courtesy wash and that was not true. I tried this dealership because I had probl forgot to reset the mileage on my car. They also put that they did a courtesy wash and that was not true. I tried this dealership because I had problems with my previous service dept. I have and will choose another location if I have another problem with this location. More
by snealy73
Employees Worked With
