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Southern Acura Newport News

Newport News, VA

4.9
2,022 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 2,022 reviews

March 29, 2025

Jessica was very helpful in explaining repairs that needed to be done. She also found my phone after I misplaced it! More

by LISADESSOFFY
Recommend Dealer
Yes
Employees Worked With
Jessica Goodale
March 29, 2025

Took care of my problem in a timely manner. Got my car when they said it would be ready. More

by Dana.Johnson63
Recommend Dealer
Yes
Employees Worked With
Cisco
March 29, 2025

Wonderful experience. Out of all of the cars I have bought in my life, this has been the best experience. Devin is a great guy! More

by Heater20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Battles
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Great crew, highly professional and courteous too. . will use again in future.Thanks Southern Acura More

by DAVE184547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

My issue was taken of in 45 minutes and my parts were ordered. No more comment More

by msp512008
Recommend Dealer
Yes
Employees Worked With
Cisco
March 27, 2025

The team was fast friendly and professional. Job was done ahead of schedule. I will use them again More

by DAVE184547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Your service people are very knowledgeable and helpful and work very fast thank you again More

by pamelagege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great service and explained everything needed for my car. Everything was done in a timely manner. More

by Candice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great service advisors. Very friendly and tries to go above and beyond. Really appreciate them. More

by ARIELATAYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

I have the same issues and it have gotten worse. I currently have to get it towed back to have service More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Southern Acura Newport News responded

Dear Moe, this is Brett at Southern Acura. Please let me know how we can help. It is never our intention to cause harm or inconvenience to our clients in any way, and we are very interested in finding out what is happening with your situation. Please reach out to me on my direct line (see below) so I can help with your vehicle issue. My direct number is (948) 201-4106, or you can email me at brett.whitney@drivingsouthern.com. Thank you in advance for allowing me to assist. I look forward to hearing back from you!

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