Back

Southern Acura Newport News

Newport News, VA

4.9
2,022 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12501 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 2,022 reviews

February 15, 2025

My experience at southern Acura Great! 5 stars as far communication, service was great overall More

by kennydad838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
February 14, 2025

Cisco and team have been just wonderful to work with. They are highly professional and communicative. I would recommend them to anyone! Thanks team!! More

by TWIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
February 14, 2025

Cisco did an awesome job getting me scheduled quickly, getting the right maintenance items arranged. Super friendly. I’ll come back just to work with Cisco again. More

by JE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Very good service . Kevin did great job for my vehicle . Hopefully see him next schedule More

by karencn0102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Berna Aguirre
February 11, 2025

Very helpfull,caring and promp . Knows what they are talking about and have a clean reception area. More

by Strawboss18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Communication was good with both texts and emails before, during and when service was complete. More

by BETTY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Saddened that they no longer offer the crystal fusion and don’t wash their cars themselves. Like to thank Cisco Lugo, he went above and beyond in seeing that I got my cellphone back More

by riew16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Made an appointment and service was done promptly while waiting. Staff was courteous and helpful. More

by mdethlefs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

It was my first time visiting this dealership and Cisco made my experience very nice! Definitely looking forward to continue doing business at this dealership! More

by fourbenita
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Excellent and consistent customer service delivered by Cisco and the team. I’ll be back. More

by donmachis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
108
...